Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Risk & Control Manager / Lead, Risk & Control Operations - Mox


Quarry Bay, HK

Regular Employee
Office - Full Time
12 Jul 2024

About Mox Bank

Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.

Why Mox

Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.

Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?

Job Summary

We are currently looking for an experienced talent to join our Operations Department in Mox as the Risk & Control Manager / Lead, Risk & Control Operations. You will be on the 1st line of defence to work along with 2nd and 3rd line and business & functions on risk & control.

Key Responsibilities

  • Support the implementation of the Bank’s risk governance framework, process, control, policies and guidelines. Facilitate the business/function teams to understand and to comply with internal policies and external regulatory requirements.
  • Support the business/functions in conducting the risk and control self-assessment on their processes and closely working with Risk Framework Owners and Subject Matter Experts.
  • Responsible for ensuring adherence to Operational Risk deadlines, along with consistent execution of CST/KCI for relevant processes.
  • Be the ‘go-to’ person for the business with regards to the escalation of all operational and other non-Tech risk related incidents/queries/events that arise in the Bank.
  • Oversee the effective execution of controls in Business/Functions, including identification of gaps and remediation of issues, elevating residual risk where appropriate.
  • Support the business/function in minimizing operational risks and losses, and ensure material operational losses are investigated and mitigated to prevent re-occurrence.
  • Prepare and develop risk related reports and dashboard required on ad hoc or regular basis and attend the regular risk forum meetings.
  • Coordinate the internal / external audit, compliance and regulatory review and oversee the status and tracking the agreed action plans arising from internal/external review until closure.
  • Participate in the risk assessment and review on new products/services.

Skills and Experience

  • Degree Holder, preferably solid experience in Retail/ Virtual/ Digital Banking.
  • Sound knowledge of Ops Risk Management, Control & Governance, Risk and Control Self-Assessment (“RCSA”), Incident Management and Key Risk Indicators.
  • Proficiencies and knowledge in regulatory requirement such as SPM OR-1 & 2, and Code of Banking Practice.
  • A lateral thinker and an influencer with good communication and interpersonal skills.
  • Strong analytical mind with solid problem-solving skills and attention to details.
  • Ability to work independently and work hands-on.
  • Self-motivated with good judgement and able to work under pressure.
  • Good stakeholder management by establishing good working relationships with stakeholders at all levels.
  • Fluency in English and Cantonese with good command of written English and Chinese.
  • Depending on the background and experience, candidates who are more senior may be considered for the Lead, Risk & Control Operations position

key Stakeholders

  • 1LoD: Business and Function Teams, Ops Teams, Complaint Handling Team.
  • 2LoD: Operational Risk, Compliance, Legal, FCC.
  • 3LoD: Internal Audit.

To be eligible for internal referrals at Mox Bank, you must be referred by a full time permanent employee of Mox Bank.