JOB SUMMARY
The Senior Analyst, Markets Sales Support, plays a pivotal role in enabling Global Markets Sales teams to deliver exceptional service and operational excellence. Sitting within the Markets Client & Sales Solutions Group (CSSG), the role provides high quality pre trade and post trade support, ensures smooth trade lifecycle execution, and drives continuous improvement across processes, controls, and client engagement.

The role partners closely with Sales, Operations, COO teams, and various internal stakeholders globally to deliver consistent, client centric outcomes and ensure adherence to regulatory and operational risk standards.

RESPONSIBILITIES

Strategy

•    Maintain a strong understanding of Global Markets and the broader CIB client landscape.
•    Provide comprehensive pre‑ and post‑trade support to Global Markets Sales and clients globally.
•    Strengthen relationships with Sales teams by delivering proactive, client‑focused support.
•    Drive global consistency by collaborating with hubs (GBS) and regional teams to harmonise processes.
•    Continuously adapt to regulatory, infrastructure, and business environment changes.
•    Demonstrate a growth mindset, actively identifying areas for enhancement and delivering improvements.

Business

•    Champion and execute the vision of the Markets Sales Support function.
•    Lead and participate in continuous process improvement initiatives.
•    Understand Sales and client requirements to resolve backlog items and operational obstacles.

Skills

•   Communication Skills
•   Financial Markets Products Knowledge Operations
•   Leadership skills (Preferred)
•   Customer Relationship Management
•   Collaboration & Team Player
•   Time Management
•   Negotiating Skills
•   Problem Solving & Analytical Skills
 

Qualifications

•   3-5 years’ experience in Sales Support, Sales Assistant, Middle Office, or Client Services.
•   Query Management Experience
•   Leadership skills (Preferred)
•   Knowledge of Full Trade Lifecycle
•   Understanding Sales Business/Market
•   Project Management and Strong Communication
•   Problem Solving & Analytical Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Expected annual base pay range for the role is 79,700 USD to 119,500 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations

Visit our careers website www.sc.com/careers