Job Summary

• To ensure compliance with the Money Laundering Prevention Policy/Guideline/Procedure and the Code of Conduct;
• Maker to perform CDD (Customer Due Diligence) making process according to Group standards and country specific regulations; 
• Checker to perform CDD (Customer Due Diligence) review checking process according to Group standards and country specific regulations. Provide quality control assurance for the completeness of CDD records and compliance with the Standards.
• Support RM in generating CDD records that are consistent with the Standards and any additional local regulatory requirements. Also manage and assist the RMs with CDD Reviews.

Key Responsibilities

Responsibilities

• Communication Skills:
  •    Clear and effective verbal and written communication
  •    Ability to convey complex information succinctly.
  •    Strong interpersonal skills for team collaboration

Strategy

• Manage teams in building a stronger relationship with our clients and customers.
• Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network.
• To accelerate new generation of leaders.
• Manage all initiatives to get more fit and flexible in the way we work.
• Focus on proving that we are here for good.

 
Business

• To ensure compliance with the Money Laundering Prevention Policy/Guideline/Procedure and the Code of Conduct;
• Maker to perform CDD (Customer Due Diligence) making process according to Group standards and country specific regulations; 
• Checker to perform CDD (Customer Due Diligence) review checking process according to Group standards and country specific regulations. Provide quality control assurance for the completeness of CDD records and compliance with the Standards.
• Support RM in generating CDD records that are consistent with the Standards and any additional local regulatory requirements. Also manage and assist the RMs with CDD Reviews.

Processes

• Maker to perform CDD (Customer Due Diligence) making process according to Group standards and country specific regulations; 
• Checker to perform CDD (Customer Due Diligence) review checking process according to Group standards and country specific regulations. Provide quality control assurance for the completeness of CDD records and compliance with the Standards.

People and Talent 

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk.
• Employ, engage and retain high quality people.
• Set and monitor job descriptions and objectives.

Risk Management

• Responsible for the Audit and Risk Control Standard associated with CDD operations.
• To report and escalate any potential risk identified as part of daily BAU (Business as Usual);
• To ensure no breach of SLA (Service Level Agreement);
• To control and enhance efficiency and quality as per team requirements and job objective;

Governance 

• Ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money – laundering regulations and guidelines.
• Embed the Group’s values and code of conduct to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

• Manage Conduct
• Manage Risk
• Manage People
• Operational
• Manage Change
• Manage Projects
• Business Products and Processes

Qualifications

• Strong team player, able to work in partnership with other individuals on day-to-day and long-term.
• Projects
• Strong stakeholder management and engagement skills
• Solution oriented; able to manage through complex situations and able to work well under pressure.
• with a high degree of accuracy
• Strong drive to deliver.
• Knowledge of Client Management processes and target operating model.
• Experience in client service and/ or front office experience desirable; good product knowledge and
• Understanding of a wide range of corporate structures
• Knowledge of the region – preferably an on-the-job experience in the region
• Excellent verbal and written communication skills is essential.
• Fluency in English both speaking and writing is essential 
• Project management skills desirable; attention to detail, strong follow-through, and good judgment

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.