Job Summary

• Supports the delivery of strategic initiatives across GCIOO by providing structured analysis, coordination and programme support to help progress structural simplification, workforce optimisation and sustainable productivity improvement.
• Contributes to operating model work by translating organisation principles into data-driven analysis, structured options and supporting insights on organisation design, capability placement and workforce transformation, including AI adoption and Human-Digital collaboration.
• Supports people-centric change by helping implement and embed organisation design outcomes through effective engagement, data-backed insights, structured delivery and disciplined follow-through.
• Through analytics, stakeholder collaboration and programme support, the role helps ensure transformation activity is well structured, clearly tracked and aligned to business priorities, colleague experience and a scalable, fit-for-purpose organisation.

Key Responsibilities

The role supports GCIOO office in enabling the successful execution of strategic priorities, cost and productivity, and operating model priorities across GCIOO. It provides structured delivery, analysis, coordination and governance support to help translate strategy into practical plans, decision-ready insights and disciplined follow-through against shared objectives.

• Data Analysis & Insights
• Build and maintain fact-based workforce, cost and productivity baselines to support analysis and informed decision-making.
• Analyse data to identify trends, variances and structural inefficiencies, supporting the development of potential remediation options across cost, FTE, demand, productivity and automation levers.
• Support the use of benchmarks, internal comparisons and root cause analysis to identify areas for further review and consideration.
• Develop dashboards, trackers and supporting materials to translate workforce, cost and productivity data into clear and structured insights for leadership discussions.
• Prepare analysis, evidence and supporting materials to contribute to the review of business proposals, organisation asks and new demand.
• Support the translation of design and simplification principles into structured analysis and options that help simplify organisational structures, improve capability placement and enable AI-supported workforce transformation.
• Support capability mapping, role clarity, accountability mapping and hand-off analysis to contribute to operating model design discussions.
      •    Ensure analysis and outputs are fact-based, structured and clearly supported by data.
      •    Uphold high standards of integrity, accountability and transparency in all activities.

• Governance & Delivery
• Coordinate inputs across CIO, Finance, HR, Transformation and domain stakeholders, supporting alignment through preparation of materials and follow-through on actions.
• Support governance forums by preparing analysis, documentation, decision logs and follow-up actions, ensuring outputs are clear and well tracked.
• Support governance activities by preparing packs, documenting decisions and maintaining supporting rationale to ensure outputs are structured and audit-ready.
• Track agreed actions, benefits, risks and decisions to support validation of cost savings, FTE movement, productivity gains and overall delivery progress.
• Maintain standard delivery processes, templates and traceability across analysis, design, decision and benefits tracking activities.
• Identify and document risks relating to design, execution, data and governance, escalating where appropriate.
• Capability & Ways of Working
• Support the development of transformation materials and toolkits that reinforce simplification, productivity and sustainable ways of working.
• Contribute to capability uplift through clear communication, structured ways of working and effective stakeholder engagement.

Key stakeholders

• COO GCIOO
• Group CIOO
• CIOs and Operations (WRB, CIB) and Functions
• CFO / Finance Transformation
• HR / Workforce Strategy
• Transformation leads

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore GCIOO team;
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; 

Our Ideal Candidate

• 8+ years of experience in strategy, consulting, COO, transformation, programme delivery or workforce-related roles
• Good exposure to organisation design, cost transformation, or workforce strategy
• Experience supporting large-scale transformation, efficiency or simplification programmes
• Strong analytical, data interpretation and modelling capability, with the ability to translate data into clear insights and recommendations.
• Strong written and verbal communication skills, including the ability to distil complexity into clear materials, decision points and action-oriented updates.
• Experience working with senior stakeholders and supporting governance forums, leadership updates, decision papers or executive-ready materials.
• Experience in banking / financial services (preferred)
• Understanding of AI / automation impact on workforce (advantage)

Role Specific Technical Competencies

• Organisation Design
• Data Analysis & Insight
• Cost & Productivity Modelling
• Stakeholder Influence
• Transformation Delivery
• MS Office

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers