Job Summary
• The QAPP Partner for Group Internal Audit & Investigations (GIAI) is a Senior Manager role reporting to the Director of Quality Assurance (“QA Lead”) for GIAI and is the primary representation of the Quality Assurance and the Professional Practices team in the US.
• As a senior member of an independent, professional team, the QAPP Partner will support the development and delivery of a world leading Quality Assurance (QA) and Professional Practice function within GIAI. A key focus will be developing a strong presence of Quality Assurance and Professional Practices in the US.
• The QAPP Partner is responsible for the assurance over activities within GIA principally focused on US audit products and enabling a thorough understanding of GIA methodology across the US team. They will aid in the development and execution of the QAPP strategy set by the QA and PP Leads for GIAI, and support other aspects of the QA risk-based plan and stakeholder engagement.
• The role is responsible for assessing and improving the quality of GIA processes. primarily in the US. in accordance with the GIA Methodology, Audit Charter, the IIA Standards and all relevant regulatory requirements.
• The QAPP Partner will help drive the delivery of GIAI’s strategy and evolution of the broader GIAI function by providing insights and recommendations to the Global Head, Quality Assurance & Professional Practices (QAPP) and other QA&PP Leads and contributing to process improvements.
• The QAPP partner is expected to prioritise multiple assurance reviews, methodology support, tasks, projects, and responsibilities while maintaining positive collaborative experiences and stakeholder relationships. They will help ensure senior management are kept informed of relevant reviews and outcomes.
• As a PP representative in the US, the role holder will additionally:
o Work as part of a team supporting the Director, Professional Practices deliver PP objectives, including driving the understanding and embedding of the methodology through training, day to day methodology support and advisory for the US and other teams as may be needed (including answering methodology queries).
o Work with other PP team members to identify trends in Internal Audit impacting the methodology and the Audit system, assess the impact of updates, develop communications and provide training relating to the methodology and Audit system updates.
o As applicable, work with the PP team to provide Audit system support including UAT for ongoing changes, training team on new features, and queries support, as may be needed.
• The QAPP Partner is expected to have strong technical skills and specialist knowledge of regulatory expectations for internal audit QA and PP functions.
Key Responsibilities
Strategy
• The QAPP Partner will be expected to make a strong and proactive contribution across all core QA and PP activities across the US team, including:
o Execution of the Quality Assurance Plan and QA Coverage Strategy that appropriately addresses the GIA Methodology, IIA Standards and regulatory requirements/expectations.
o Providing a valued, quantitative and a qualitative programme of quality assurance on material GIA activities and processes and solution orientated improvement plans.
o The representative of the Professional Practices to enhance existing approaches, methodologies and toolkits to ensure they remain leading class and current.
o Ensuring that they consider GIAI’s and Group’s strategy and can form an independent view of whether the key risks in their covered portfolio have been appropriately tested in the audits selected for review.
o QAPP Partners are expected to remain current with changes in regulatory and other key stakeholders expectations of GIA. Demonstrating a proactive mindset, and always looking for new opportunities to develop.
o The role holder will work with the PP team to drive improved performance in the function by ensuring the methodology remains fit for purpose and is flexible to meet the changing needs of the audit function.
The role holder will be expected to:
• Participate in methodology benchmarking including monitoring external developments, embedding these in our practices to increase efficiency and improve the quality of audit deliverables.
• Support the continuous improvement/refresh of the GIA Methodology and processes, including preparation and coordination of GIA-wide methodology training.
• Support the GIA professional practices team to provide quality central support to the US team and as applicable to the wider GIA team on the implementation of the GIA Methodology.
• Enable smarter auditing through identifying opportunities to shorten audits while remaining focused on key risks.
• Support the Director PP, in the professional standards / regulatory requirements mapping and annual self-assessments to ensure that the GIA Methodology is in compliance with the IIA Standards, key regulations such as the SR1301 and other obligations.
• Support engagements between the QAPP and other stakeholders to identify and share best practice relating to the methodology.
• Support the delivery of actions relating to any external and internal reviews for which the GIA COO function will be responsible for, working closely with stakeholders across the function.
• Support the review of the annual and ad hoc review of permanent variations to methodology in line with requirements of the GIA Methodology.
• Help design and monitor the strategy of the QAPP team.
Business
• Awareness and understanding of the wider business, economic and market environment in which the Group operates.
• Ensuring flexibility in the QAPP approach to meet the continuingly evolving requirements of internal audit functions.
• Deliver timely, effective and impactful written and verbal communications with key stakeholders on the progress of QA activity.
• Coordinate identification of themes, trends and lessons learnt from QA reviews and interactions with PP to support the continuous improvement of GIAI’s processes and control environment.
• On an ongoing basis, the role holder will work with the relevant GIA stakeholders to ensure that the methodology and audit system support auditor efficiency and an improved experience.
Processes
• Execute and report upon GIAI quality assurance reviews, identification and reporting of gaps and process improvement activities.
• Validation the remediation of issues and, as directed, assist in the co-ordination of assurance coverage and review findings to ensure adequate oversight and tracking of remediation.
• Assist in the information gathering and preparation of the periodic summary reports by QAPP to GIAI senior management and relevant governance forums and audit committees (including reports of the results of internal and external quality assessments and improvement programs).
• Assist in the development, implementation and execution of the Quality Assurance & Improvement Programme and GIAI Methodology framework.
• Assist in the development, administration and maintenance of QA standards, policies and procedures.
• Assist GIAI AET, the COO team and other GIA staff in preparing for and participating in external assessments conducted by regulators and other third parties.
• Participate in ongoing assessment processes e.g. GIA strategic projects or operational programs (e.g. guest auditor or graduate programs) as agreed and directed by Group Head of GIA and/or Global Head, QAPP.
• Execute and report upon special project or ad-hoc work as directed by the Global Head, QAPP. Ability to take the lead on core projects and handle complexity with minimal supervision, as required.
• Creating and delivering training to support the on-going development of knowledge and skills within GIA.
• In addition to process related PP responsibilities listed above, support the PP team to manage all changes relating to the Audit system (Execution and issue management) and support the PP team in managing the methodology framework including managing information requests /other requests from stakeholders
People & Talent
• Lead by example and build the appropriate culture and values according to Group’s Priorities and Strategy
• Establish, develop and maintain close collaboration with key stakeholders to fully embed the GIAI Quality Assurance & Improvement Programme and GIA Methodology.
• Adopt a flexible approach in supporting other areas within GIAI QAPP to promote effective and efficient allocation of resources.
Utilise external and internal networks to leverage and develop insights.
• Lead on training relating to Audit system and the methodology for new joiners and existing staff, in the US and other teams as applicable. Support the wider team to effectively manage queries from staff on The audit system and methodology.
Risk Management
• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to GIAI and the Group. Also, an awareness and understanding of the main risks facing GIAI and the Group and the role the individual plays in managing them.
• Support the Senior Director QAPP and the GIA COO function in maintaining a rigorous risk management framework for the function.
Governance
• Stay informed of the GIAI strategy and coverage, to corroborate compliance with the highest standards of regulatory conduct and compliance practices as defined by internal and external requirements.
• Maintain awareness and understanding of the regulatory framework in which the Group and GIAI operates and the regulatory requirements and expectations relevant to the role.
• Embed the Group’s values and Code of Conduct in GIAI QA team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees’ form part of the culture.
• Support the PP team in PP related governance reporting.
Qualifications
• Audit or Risk professional with a recognised Audit qualification
• 7+ years work experience in internal audit, governance or related role
• Experience and a demonstrated track record of driving / involvement in change initiatives
• Very good understanding of the IIA Standards and key regulatory requirements on Internal Audit functions in the role location (US).
• Prior experience in professional practices or a similar function/ role and or with experience / involvement in Internal Audit Methodology review, enhancement, and maintenance (Added advantage).
• Experience in training (material development and delivery) an added advantage
• Collegial work style with ability to listen and integrate ideas from diverse views, creating partnerships while collaborating with others
• Demonstrated interpersonal, verbal, and written communication, presentation, negotiating and relationship management skills
• Able to deliver quality work with minimal supervision
• Team player and committed to learning
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Expected annual base pay range for the role is 145,200 USD to 217,800 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.