Job Summary
• GIAI represents the Third Line of Defence and provides independent assurance of the effectiveness of management’s control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIAI works with the Group's other domains, such as Wealth & Retail, Corporate and Institutional Banking, Finance, Risk and Compliance, but does not place unqualified reliance on their work. GIAI is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group.
• As defined in the Audit Charter, all staff in GIAI must exhibit the highest level of professional objectivity in gathering, evaluating and communicating information about the activities or processes being examined. They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments. GIAI will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA. It is expected that all members of GIAI strive to operate as role models for the Group’s valued behaviours.
Key Responsibilities
The responsibilities defined in the Audit Charter to protect the assets, reputation, and sustainability of the group, the Senior Audit Manager will support the delivery of the GIAI Strategy for the respective portfolio.
• Group Internal Audit (GIAI) in Standard Chartered Bank is looking for an exceptional and dynamic Senior Audit Manager, Technology, within the GIAI Technology and Operations function.
• This role includes leading/managing audit deliveries across applications and technology processes supporting the above-mentioned domain.
• This global role, based in Taiwan, will primarily be delivering applications and technology audits covering Technology domain.
• Provide clear direction and support to team members during audit delivery.
• Provide coaching and feedback to support team members’ development.
• Support the Country Head of Audit (CHOA) on country audit governance matters, including Board/Committee reporting, regulatory audits, and stakeholder engagement.
Strategy
• Support department wide exercises such as annual planning, risk assessment and training.
• Support delivery of audits to address key risks and regulatory requirements/ expectations.
Audit Delivery
• As a Team Manager or Team Lead, drive audits and ensure that resources are well-coordinated with appropriate time allocation for the audit work, and outcomes and expectations are clearly defined. Ensure that key risks are considered during audit planning, and high-quality audit work is produced. This includes the planning documentation, detailed and accurate documentation of test results, and clear and factual audit issues and drafting the audit report.
• Apply an in-depth understanding of, and compliance with, GIAI methodology standards and the GIAI system in all areas of assigned GIAI activity.
• Drive the innovation agenda through data analysis on quantitative and qualitative data to diagnose underlying issues, patterns and root causes.
• Ensure timely and open communication throughout the audit process, within GIAI and with the auditee.
• Monitor and track assigned audit issues and action plans and report overdue items to the Audit Director (AD) for resolution. Monitor and escalate when high risk issues are not likely to be resolved within the agreed timeframe.
• Support GIAI audit teams by providing SME knowledge and expertise for their audits.
• Share knowledge, skills and experience with team members to guide and assist in their development.
• Participate in GIAI’s strategic initiatives and projects as opportunities arise.
• Apply fundamental concept of GenAI technologies and ability to connect GenAI adoption with broader business risks and value generation.
Analytics Responsibilities
• Apply data and analytics techniques during the audit cycle for better efficiency and effectiveness.
• Contribute to the design and implementation of effective continuous monitoring and automated testing strategies using analytics.
• Work with key stakeholders to understand data flow and data points for key systems relevant to the audit portfolio.
Personal Behaviours
• Willingness to learn on the job with the view of medium-term progression further within both Internal Audit and elsewhere in the Standard Chartered group.
• Displays initiative and knows when and how to seek guidance.
• Responds enthusiastically to tasks allocated, accepts responsibility readily and demonstrates business professionalism.
• Well-organised with the ability to prioritise and plan workload to ensure delivery to timescales.
• Ability to work in a team and willingness to assist team members.
• Flexibility to work across different functions and situations globally, and change priorities at short notice.
• Demonstrates understanding of and commitment to the Group’s core values.
Risk Management
• Lead continuous monitoring of portfolio areas and build and maintain constructive stakeholder relationships.
• Support updates on the audit entities on a regular basis to identify changes in risk profiles. Propose any changes to the audit plan.
• Support early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process.
Stakeholder Management
• Establish and maintain effective working relationships with the management of relevant business units.
• Successfully manage external stakeholders such as regulators and reviewers.
Governance
• Continuous engagement of stakeholders and establish good working relationship to help the businesses improve the control environment.
• Escalate delays in the execution of audit work, both to business and GIAI management.
• Be able to clearly explain issues, along with the risks and root causes to GIAI and business management. Use language designed to be understood by non-experts.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Key stakeholders
• Designated technology stakeholders – typically related to individual audit assignments and the assigned portfolio; and
• Group Internal Audit stakeholders – team leaders, team members, team supervisors, Portfolio, Country Heads of Audit.
People & Talent
• Lead, develop and motivate a high-performing audit team.
• Provide coaching, mentoring and performance feedback to support career development.
• Support recruitment, talent development and succession planning within the team.
• Build technical, audit and leadership capability through training and knowledge sharing.
• Promote a culture of accountability, collaboration and continuous improvement.
Other Responsibilities
• Embed Here for Good and Group’s brand and values in GIAI
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Skills and Experience
• Financial Services
• Audit
• English (Written / Spoken)
• Risk and Controls
• Information and Cyber Security
• Information Technology
• Operational / Technology Risk Management
• Data analysis
• Data insights (generation and interpretation)
• Basic Tools ( MS Excel, Power BI etc.)
Qualifications
• Strong background in IT audit (with a focus on application controls) with a minimum of 10 years of experience preferably in the Banking and Financial services industry technology specialist with audit/ risk management experience gained through either public practice or through working within a banking internal audit function.
• Bachelor's or university degree in Information Technology or related discipline.
• Professional Audit Certification (e.g. CIA, CISA, CISM, CISSP, ACAMS etc.).
• Strong knowledge and understanding of Technology and banking business processes is preferred.
• Excellent written and verbal communication skills, with the ability to articulate complex technology, risk and audit matters clearly and succinctly to technical and non-technical audiences.
• Practical experience working collaboratively and building effective relationships with Group Internal Audit teams and business stakeholders across functions, markets and regions to deliver shared audit objectives.
• Strong leadership skills, including the ability to provide clear direction, coordinate audit teams, exercise sound judgement and drive high-quality delivery.
• Ability to collect and objectively analyse and apply information, “thinking out of the box” where necessary, in supporting the planning, fieldwork or reporting of results of internal audit engagements.
• Have an understanding over data literacy, management, analytics and techniques, ability to understand problem statements and identify opportunities for use of analytics
• Working experience with analytics/visualisation tools such as PowerBI, Tableau, or similar tools, and is able interpret and generate data insights using data visualisation.
• Certifications around analytics and AI/Gen AI will be an advantage
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.