Key Responsibilities

This role requires support to ensure compliance of CIB Markets Operational Resilience in line with key global regulations, working in an agile operating model. The role will encompass the new Operational Resilience, Business Continuity Management, and Crisis Management standards.

•    Support the Product Owner for operational resilience within Markets to implement and maintain first line risk ownership, CIB Operational Resilience requirements and Policies/Standards set by the Group Resilience team. 
•    Coordinate and participate in Operational Resilience squads in Markets and collaborate with stakeholders to meet resilience regulation milestones: identify vulnerabilities, set impact tolerances, prioritise improvements, perform stress tests and self-assessment. 
•    Provide input into the design and undertake implementation of the agreed resilience Target Operating Model within Markets
•    Support the Product Owner in development of Markets resilience capabilities globally and ensure consistent application across country business teams.
•    Leverage capability from the Group Resilience team to ensure best practice, lessons, and capability is shared across the business on design, implementation and maintenance.
•    Support the Product Owner to address critical vulnerabilities to business services are appropriately prioritized in the relevant QPR.
•    Coordinate across CIB Operational Resilience and other Business teams to ensure critical dependencies on operational assets outside Financial Markets are appropriately prioritized in the relevant QPR.
•    Support escalation of risks relating to Operational Resilience to business NFRCs.
•    Support reporting of Operational Resilience risks and treatment actions to NFRC regularly.

Delivery:
•    Liaise with Markets business stakeholders to ensure all business risks are adequately assessed in order to ensure adequate resilience capabilities.
•    Implementation scope includes: operational resilience regulation requirements; business continuity management; crisis management; supporting rollout of the new Fusion platform. 
•    Support Product Owners’ review and challenge of Important/Critical business services and impact tolerance thresholds proposed by the business. Identify strategic changes or vulnerabilities requiring remediation.

•    Assist implementation of controls within the business to maintain and periodically review Important/Critical business services and Impact Tolerance thresholds as part of the business change management process.
•    Participate in workshops, exercises and scenario testing to identify vulnerabilities in resilience of operational assets. (IT, Data, 3rd parties, people, property etc.)
•    Support the Product Owner on QPR/NFRC submissions related to OR treatment, improvement actions and monitoring of risks.
•    Assist the development of Group Business level response, continuity, recovery, crisis management capability, teams, plans within Financial Markets
•    Support the design and implementation of monitoring in the business to identify changes to the risk profile of operational assets such as high criticality systems, SLAs, organisational design, movement of operational capability.
•    Support the Product Owner to embed group and country level capability to respond and recover from natural disasters, market events, external attacks and topical situations such as elections. This includes the development and management consolidated Operational Resilience Response & Recovery Plans, Crisis Management Plans, Playbooks and Runbooks.
•    Coordinate for crisis exercises on behalf of Markets within the CIB Crisis Management Group and support preparation for crisis exercises on a regular basis to ensure preparedness for any contingency.

The Ideal Candidate:

•            Bachelor’ s degree or equivalent.
•            Min 8 to 10 years of relevant experience
•            Experience in Business Continuity and Crisis Management
•            Knowledge of the Global regulatory environment particularly in operational resilience
•            Understanding of risk governance frameworks and processes
•            Familiar with process improvement methodologies
•            Proactive in making good/sound decisions and use of independent judgement
•            Strong data analysis and Project Management skills
•            Experience with stakeholder management
•            Broad understanding of the CIB Markets business
•            Experience with third party risk management and/or key business applications would be a plus

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.