Job Summary

This role supports the Markets Product Owner to deliver and embed Operational Resilience across CIB Markets, in line with global regulatory expectations. The role operates within an agile model and spans Operational Resilience, Business Continuity Management, and Crisis Management, with a strong focus on first line risk ownership and consistent global implementation.

Key Responsibilities

Operational Resilience Delivery
•    Support the Markets Product Owner in implementing and maintaining Operational Resilience requirements, policies, and standards set by the Group Resilience team.
•    Coordinate and participate in Markets Operational Resilience squads to meet regulatory milestones, including identifying vulnerabilities, setting impact tolerances, prioritising remediation, scenario testing, and self assessment.
•    Provide input into the design and implementation of the Markets Resilience Target Operating Model.
Governance, Risk & Reporting
•    Support escalation and reporting of Operational Resilience risks, vulnerabilities, and treatment actions to business NFRCs and senior governance forums.
•    Support prioritisation of critical resilience vulnerabilities and dependencies through the relevant QPR processes.
•    Assist with regular risk reporting and monitoring to ensure ongoing oversight and transparency.
Stakeholder & Capability Enablement
•    Work closely with Markets business stakeholders across countries to ensure risks to important and critical business services are consistently identified and assessed.
•    Support Product Owners in reviewing and challenging business proposed Important/Critical Business Services and Impact Tolerance thresholds.
•    Leverage Group Resilience expertise to share best practices, lessons learned, and capability enhancements across Markets.
Implementation & Change
•    Support implementation of controls to maintain, review, and update Important/Critical Business Services and Impact Tolerances as part of business change.
•    Participate in workshops, exercises, and scenario testing to assess resilience of key operational assets (e.g. IT, data, third parties, people, property).
•    Support delivery of resilience initiatives including Business Continuity, Crisis Management, and rollout of strategic platforms such as Fusion.
Response & Recovery Preparedness
•    Support the development and maintenance of response, recovery, and crisis management plans, playbooks, and runbooks for Financial Markets.
•    Coordinate and support crisis simulation exercises within Markets and the wider CIB Crisis Management framework.
•    Assist in embedding preparedness for severe but plausible events such as market stress, natural disasters, cyber events, and geopolitical or election related disruptions.

The Ideal Candidate:

•    Bachelor’s degree (or equivalent).
•    8–10 years’ experience in Operational Resilience, Business Continuity, Crisis Management, or related risk disciplines.
•    Strong understanding of global operational resilience regulatory expectations and governance frameworks.
•    Proven ability to work across complex stakeholder groups in a matrixed environment.
•    Strong analytical, project management, and problem solving skills.
•    Sound judgement with a proactive and outcomes focused mindset.
•    Broad understanding of CIB Markets business; experience with third party risk or critical systems is an advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.