Job Summary

•    Support the Reporting, Analytics and data team lead in reporting and maintaining reports.
•    Perform data analysis to produce meaningful reports and actionable insights that drive business benefits and decision making.
•    Develop meaningful data visualisation dashboards using Tableau and Microsoft solutions as needed to make the data accessible to the LCS management team. 
•    Own and contribute to the end-to-end integration of data sources from systems into the data layers then into dashboards and reports. 
•    Support the Legal & CoSec function in data related activity, including but not limited to, data mapping, assurance, technology projects, dashboard creations. 
•    Maintain a high standard of data stewardship, keeping to the bank’s standard on data handling and data hygiene.

Key Responsibilities

Strategy
•    Collaborate with key function stakeholders and management to develop analysis and MI which will help support and drive strategic decision making
•    Assist in improving and maintaining of data quality and efficiency.
Business
•    Collaborate with cross functional teams to identify opportunities for process improvement. 
•    Support the business by providing insights, reports and MI that can be used to improve decision making and governance. 
•    Assist in the identification of data use cases that will benefit the function. 
Processes
•    Analyse raw data from data sources and assist in its capture and introduction to LCS’s data systems / repository. 
•    Develop and maintain LCS data systems and solutions. 
•    Work with stakeholders to define the data requirements for dashboards/ reporting requirements 
•    Construct data sets that are easy to analyse and support LCS requirements. 
•    Combine data from different sources to create consistent and machine-readable formats. 
•    Analyse large volumes of data to objectively identify trends and draw appropriate conclusions.
•    Support the successful delivery of data related projects. 
•    Continuously improve the operational efficiency and effectiveness of processes including the identification and implementation of automation.
•    Ensure TAT, delivery SLA, and a high level of data accuracy & security. Update and maintain the process documents and DOIs for the team.
•    Where required perform or support data analyst activities to define business reporting requirements, identify relevant data sources/ data sets and the creation of the required report. 
•    Train end-users on new reports and dashboards

People & Talent
•    You will own your own talent development, by seeking out training or learning opportunities which will be presented to and discussed with your people leader, conducting the opportunity where relevant and applicable to the role as agreed with your people leader.  
•    Support the Reporting and Data Lead to develop and train team members. Be able to influence peers to ensure task are delivered on time and accurately 
Risk Management
•    Apply all relevant Group, Country, Business or Functional policies and procedures to manage risks.
•    Conduct risk assessments and other risk management activities were relevant and required as part of the role and as per the banks standards and policies. 
Governance
•    Operate within the Bank’s established governance, risk and control frameworks. Be accountable for ensuring that all data analytics and reporting activities are conducted in line with applicable legal, regulatory and internal policies, including data protection, confidentiality and information security standards.
•    Ensure all sensitive and confidential information are handled appropriately. Maintain strong data quality and assurance practices, and promptly escalate any data, risk or control issues in line with LCS and Group governance requirements

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. 
Key stakeholders
•    LCS Operations team
•    LCS Leadership Team
•    LCS BPMs
Other Responsibilities
•    Embed Here for good and Group’s brand and values. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

•    Data Insights and Analysis 
•    Data Gathering and Reporting
•    Preparation of MIS
•    Analytical Thinking
•    Data Analysis & Validation of outputs
•    Interpretation of Source Data

Qualifications

•    Bachelor’s degree in Data Analytics, or other data, business or analytical field of study.
•    10+ years’ work experience in data related field, 5+ as a data visualization expert.
•    Previous knowledge of reporting MI and/or dashboards/ dashboard technologies (e.g., PowerBI, Tableau).
•    Previous experience in maintaining data sets and data systems. 
•    Strong proficiency with Excel (e.g., VLOOKUP, pivot tables, charts, and formulas).
•    Great numerical and analytical / problem-solving skills, and attention to detail. 
•    Good technology skills including Microsoft programs; Outlook, Word, PowerPoint.
•    Good requirements gathering skills, able to understand business requirements.
•    Good level of written and verbal communication skills.
•    Good level of experience in methodologies and processes for managing large data sets.
•    Hands on experience in data mining/ collection, ingestion, and transform/ curate/ segmentation.
•    Exemplary integrity, ethics, independence, and resilience.
•    Knowledge of programming languages (e.g., VBA, Python, SQL or Java) is desirable.
•    Knowledge of service desk principles or certification (e.g., ITIL) is desirable.
•    Technical knowledge of data warehouses and data lakes (e.g. Azure, SQL) is desirable.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.