Job Summary

Overview

RRSD Unit faces the Group Risk Function with a peripheral support to CEO CIB Function. It handles wide spectrum of activities to support the Enterprise Risk Analytics, Traded Risk Management, Risk & Compliance Reporting teams of the Group Risk. This JR is for a short term role in managing change management for Nexa project

Risk & Compliance Reporting

Operational risk

Operational Risk (OR) is an inherent part of the Group’s business and is defined as the “Potential for loss from inadequate or failed internal processes, technology events, human error, or from the impact of external events (including legal risks)”. There is a requirement to help manage the Bank's operational risk, provide oversight and governance and support first line and second line on key reporting requirements.

Key Responsibilities

Strategy
•    Ensure appropriate BAU controls are being established within RRSD and deployed effectively in GBS. 
•    Support new Business requests through Project and change management 
•    Look for possibilities of leveraging on synergy within the various process through automation thereby bringing in improvements.
Business
•    Ensure adherence to the requirement of timely, accurate and complete distribution of operational risk reports.
•    Data quality gaps to be identified and addressed along with Operational risk reporting. Implement adequate data quality Operational risk controls in BAU processes.
•    Appreciate the underlying data and prepare key highlights to callout the significant moves.
•    Review adequacy of covenants by engaging with business and credit stakeholders. To lead on critical operational risk projects working closely with project/ Data strategy and onshore team. Advance the roll out and adoption of operational risk related changes 
•    Required to work closely with the dedicated onshore team that covers content driven topics and senior stakeholder management.
•    Support the delivery and execution of Operational Risk Management Framework particularly on risk integration
•    Validate the BCBS 239 related data in the various BCBS 239 tools and ensure that the BCBS 239 obligations are met for Operational Risk and especially by end of each year.
•    All documentations are up-to-date and always ensure audit-readiness.
•    Preparation of governance packs meet timely submissions
•    Lead the journey of automation by improving and enhancing the existing processes where required and support the UVT/UAT testing when required as part of change management process.
•    Communicate and pursue the strategic intent and agenda for RRSD
•    Assist in maintaining and developing RRSD’s capabilities, skills and infrastructure to meet ongoing business needs and plans
•    Lead and deliver the requirements of the Group in compliance to regulatory principals
•    Improve client experience through more efficient and effective monitoring of exceptions and enhanced reporting processes

Processes
•    Oversee and supervise the execution of all processes carried out by the team members, in accordance with all standard operating instructions. 
•    Act as a subject matter expert on operational risk reporting and change management with respect to operational risk reporting process

•    Ensure a robust and appropriate key documentation are available and updated for the risk processes managed by the team. This includes process key control, operating instructions, process performance indicators (KPI) and process risk indictors (KRI).

•    Actively engage with the relevant stakeholder in country with a view to improving and enhancing the reporting deliverables of RRSD team.

•    Support the relevant committees and working group where group risk has vested stakeholder interests.

•    Acquire basic technical risk knowledge to be able to contribute to the understanding and be comprehensive of the significance and purpose of the risk processes performed by the team.

•    Acquire knowledge surrounding the processes that are run by the team members so as to ensure effective coordination among various teams involved in change management and BAU process

•    Always ensure sufficient depth of knowledge and staff strength in the RRSD team to maintain complete internal coverage (over holidays, absences, etc.)  

•    Actively engage the in-country Senior Manager to: (1) set objectives for the team and align activities to support the business in an integrated and effective manner (2) facilitate the transfer of product and business knowledge through presentations and other learning and training sessions. 

People & Talent 
•    This is not a people leader role but Subject matter expert on risk reporting and change management process. 
•    Lead through example and build the appropriate culture and values within the Risk function and across the wider organisation
•    Ensure backup staff is identified and trained.  Ensure succession planning for the processes handled at GBS

Risk Management
•    Embed new Operational Risk framework into monitoring processes and report any escalations to Management.
•    Monthly monitoring of CST and performance measurement of KCIs

Governance 
•    Work closely with Operational Excellence & Change management team members to understand key issues and processes and drive automation and changes in processes. 
•    Adherence to mandatory certifications and operational requirements

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders
•    Group Operational risk policy team 
•    Change management Team
•    Project teams driving changes in key projects (Nexa)
•    Data Startergy and other technology teams
•    Operational risk reporting BAU team 

Other Responsibilities
•    Participate in at least 2 days of volunteering per year
•    Participate in engagement activities
•    Be motivated and actively engage in activities like innovation and automation initiatives

Skills and Experience

•    Reporting Experience
•    Operational Risk space
•    Communication skills – Written and Verbal
•    Data Quality 
•    MS Outlook, Word, Excel and Power Point
•    Change Management 
•    Project Management

Qualifications

•    For Grade G6 – Candidates with Post-Graduation in Finance/ CA/ FRM with relevant 8+ yrs. experience in Risk domain will be preferred.
•    Any technical certification in MS Office Advanced tools / SQL / Tableau / SAS will be an added advantage.

General Skill Set:
•    Market Knowledge: Strong experience in Reporting, preferably in Operational risk reporting Risk space.
•    Good communicator both verbal and written. Should be able to write meaningful and clear e-mails in English.
•    Project management experience and documentation skills
•    Be able to implement strategic ideas and enhance productivity and efficiency levels
•    Ability to explain complex matters in simple and intuitive terms 
•    Collaborative working as part of a broader team to ensure a coordinated and consistent approach 
•    Good organiser of incoming requests within the team 
•    Ability to work with minimal direction 
•    Demonstrate understanding of and commitment to the Group's core values. 
•    Ownership mindset, able to think creatively and be open to new ideas 
•    Able to work with tight deadlines and multiple demands 
•    Attention to detail 
•    Proactive, problem-solving, helpful 
•    Strong experience in MS Outlook, Word, Excel and Power Point 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.