Job Summary

The Senior Manager, Regulatory Conduct Risk Governance,  is responsible for supporting line manager from various aspects of internal control and oversight; ensuring the overall planning, organizing and implementation as well as assessment and evaluations of the internal control mechanism. To effectively identify and manage internal control issues, and assist Head of Internal Control to perform the following basic duties: 

•    Set up a robust internal control mechanism
•    Formulate internal control policy/framework  
•    Establish common principles for internal control
•    Conduct annual evaluation to evaluate effectiveness of internal control mechanism through the establishment of a robust scoring system with internal control indicators covering regulatory inspections, GIA audits, assurance checks and self-assessment etc.   

Key Responsibilities

Strategy
•    Assist Head of Internal Control to perform the following duties:
•    Develop and set internal control strategy and direction to ensure the Bank’s internal controls are in line with local regulatory expectations and in support of the Group’s strategic direction and growth aspirations.
•    Build a sustainable framework that places internal control best practice standards, at the forefront of the Bank's agenda.
•    Define governance structure and organization design of Internal Control
•    Design detailed roles and responsibilities of Internal Control function
•    Drive the ongoing of Internal Control and conduct of independent supervision/evaluation 
•    Review regulation implementation effectiveness phase by phase
•    Input to Country operating model design of relevant internal control and processes.
•    Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Internal Control team for necessary controls.
•    Promote the culture and practice of compliance with internal control standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.

Business
•    Proactively support and challenge the Bank's businesses and supporting functions to exhibit appropriate internal controls, comply with regulatory and compliance requirements and strive to achieve fair outcome for the Bank's clients.
•    Deliver timely responses and escalation of risks and issues where the management tolerance is exceeded.
•    Maintain constructive and effective stakeholder relationships with the relevant business and supporting functions, and assist the Head, Internal Control to interface with and support all key stakeholders.
•    Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
•    In conjunction with the relevant stakeholders, analyses the impact of internal control matters on the bank and its operations.
•    Drive high standards of internal control and deliver key priorities and initiatives, aligned to the performance scorecard.

Processes
•    Ensure compliance with local regulatory requirements in addition to Group framework. The Internal Control framework would be overlay on the existing ERMF framework supplementing it with local requirements whilst ensuring no overlap or contradiction.
•    Review policies and procedures issued by selected RFO(s) depending on importance of risk themes. 
•    In cooperation with the second line of risk control RFO(s) to review  the compliance of the Bank’s policies, procedures and operational guidelines, organize and supervise the business/function lines and the internal control department to review and update the policies, procedures, and operational guidelines to ensure that the requirements of laws, rules and standards are met.
•    Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies, procedures, and operational guidelines to address internal control issues, aligning with relevant regulatory requirements. 
•    Provide governance and oversight over the implementation of internal control related policy and framework to ensure compliance.
•    Set control standards and provide advice on the development of appropriate internal controls for the mitigation of regulatory risks.
•    Track significant issues arising from internal control metrics, assurance activities, audit reviews and regulatory inspections etc.

Risk Management
•    Maintain oversight of risk mitigating action plans.
•    Apply internal control policies and processes to manage risks. 
•    Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
•    Map risks, quantify the potential impact and escalate where necessary.
•    Provide intelligence inputs to support calibration of the Bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
•    Lead key change programs and projects for Internal Control. 
•    Maintain workplans specific to Internal Control projects/ initiatives, and communicate the same to stakeholders in a regular, timely fashion to inform and seek inputs.
•    Provide skilled resources to support project / programme delivery
•    Manage and protect business as usual (BAU) capability during change programme, as well as during the execution and delivery of the Remediation initiatives through project phase into BAU

Governance 
•    Attend relevant management meetings.
•    Provide senior oversight of Internal Control function.
•    Periodic reporting and timely escalation of significant risks and issues arising from Internal Control monitoring and assurance activities.
•    Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the evaluation framework.
•    Collate, analyses and interpret data in reports for relevant governance/risk committees.
•    Lead or influence significant programmes of work in support of the Internal Control initiatives and projects.
•    Proactively drive the development and maintenance of good relationships with internal and external business stakeholders at appropriate levels ensuring an open and cooperative environment 
•    Provide clear accountability & responsibility for internal control management 

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Support relevant stakeholders to respond to regulatory questions

Key Stakeholders
•    CFCR Advisory 
•    CFCR Governance 
•    Group CFCR Assurance 
•    Country Risks/ Operational Risk 
•    Group Internal Audit 
•    Regulators

Other Responsibilities
•    Strictly follow Here for good and Group's brand and values in the Internal Control team.
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
•    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
•    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
•    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
•    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
•    Cooperate with any investigations or reviews on regulatory failure such as accountability review
•    Properly perform the duties on supervisory, audit and risk control, including but not limited to 

•    contribute in the formulation or amendment of audit, risk control and accountability policies
•    participate in the internal investigations or reviews on regulatory failure such as accountability review

•    Be responsible for regulatory failure or risks arising from or in connection of failure to perform the duties on supervisory, audit and risk control

Skills and Experience

•    Thorough knowledge of banking products and services, such as RMB settlement, cross-border RMB, FX under current and capital account, BOP, AML related, and the latest new polit policy for biz promotion.
•    More than 6 years work experience in banking industry, especially in Ops, TB, Compliance, or relevant regulator background

•    Sound knowledge of local regulatory requirements, local banking practices and requirements including but not limited to RMB XB and FX self-discipline mechanism, FTZ policy, credit bureau policy, individual FX policy, etc. 

•    Strong local regulatory relationship management skills and have healthy relationships with key depts. of regulators, such as capital account division, current account division, BOP, AML, Financial stability, foreign bank supervisory department, etc
•    Good judgment enabling the provision of sound advice in ambiguity areas of regulation and practice and the proactive management of compliance and regulatory risk in the city

•    Deep knowledge of the process critical for implementation of risks and controls

•    Deep knowledge of execution and supervision of the compliance related process, and that of regulatory requirement.
•    Good understanding of the bank's overall business and operation for co-ordination with other teams
•    Deep knowledge of execution and supervision of the compliance related process, and that of regulatory requirement.

•    Handle most compliance enquiry independently.  

•    Strong risk sense and the ability to assess risk in the branch

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.