Job Summary

Senior Manager – Cost WRB Operations will oversee and manage the overall cost for India WRB Operations. This role will involve monitoring of budgets, accruals and cost strategy under the COO.

Key Responsibilities

Strategy
•    Develop, implement, and maintain cost governance policies, procedures, and approval workflows. 
•    Ensure cost governance frameworks align with corporate strategy, budgeting, and risk management. 
•    Contribute to overall WRB Operations leadership requirements 
•    Engage key stakeholders and support functions for strategic transformation and governance responsibilities 

Business
•    Monitor adherence to approved budgets and spending limits. 
•    Identify cost variances, investigate causes, and recommend corrective actions. 
•    Collaborate with finance and business units to ensure cost discipline. 
•    Prepare regular cost governance reports and dashboards for senior management. 
•    Provide insights into cost trends, savings opportunities, and efficiency improvements 
•    Monitor and track margin trends and maintain at optimal levels at all times 
•    Futuristic estimation of costs and provide budget/forecast inputs 
•    Review and Approve spends in line with delegated authorities and as per Group policy and procedures. 
•    Partner with procurement, finance, and operations to ensure cost governance processes are embedded in day-to-day activities. 
•    Educate and train teams on cost governance policies and best practices 
•    Clear, timely, and actionable cost reporting for leadership. 

People & Talent 
•    Ensuring talent on boarding and retention with succession plan in place for key roles and maintaining healthy bench-strength and leadership pipeline  
•    Ensuring framework for objective performance assessment of all team members 
•    Ensuring right skilling among team members for specific roles 
•    Drive talent development strategy for WRB Operations 
•    Enabling a conducive environment for people including effective engagement  

Risk Management
•    Conduct periodic cost reviews and audits to identify potential leakages or non-compliance. 
•    Ensuring adherence to all Group Policies and Procedures and adequate training to staff to always ensure compliance 
•    Proactive identification, preventive controls and mitigation of key process / operational risks 
•    Strong detective controls and continuous learning and fixing from risk incidents 
•    Ensuring timely reporting of risk items as per the Group Risk Management Framework  
•    Drive robust risk culture and initiatives across the unit resulting in minimal or zero risk incidents and zero regulatory breaches or overdue of agreed actions.  
•    Ensuring business continuity strategies are in place and tested at regular intervals as per standards agreed with country stake holders 

Governance 
•    Ensure cost systems and process documents are kept up to date and reviewed periodically as required.
•    Actively provide inputs for process improvements and drive automation and implementation of desired end-state processes.
•    Drive cost-effectiveness in operations and ensure maintenance of best practices.
•    Effectively implement the Operational Risk Framework.
•    Establish OR standards/controls aligned to the Process Universe.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles.
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.

Key stakeholders
•    WRB Operations Heads,
•    Business Heads
•    Group WRB Operations Heads
 

Qualifications

•    Postgraduate in any stream.
•    Preferred experience in Finance.
•    Experience in Budgeting, Forecasting and Accruals 

Skills and Experience

•    Financial skills
•    Risk Management
•    Stakeholder Management
•    Digital Knowledge
•    Customer Management
•    Strong Communication Skills
•    Control Assurance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.