Job Summary
Be the CIB Credit Risk Subject Matter Expert representing the Global Risk Services organization out of Bengaluru. The role requires deep credit process knowledge as a key member of squads delivering automation, Artificial Intelligence (AI) and other ad-hoc initiatives supporting robust risk management and efficiency gains in second line risk.
As such initiatives are progressively embedded in Business As Usual, the job holder is likely to transition to a BAU role within the CIB Credit Risk Managed Service including review and challenge activities in the second line credit risk function.
Strategy
• Play a critical role in driving the success of initiatives by combining in-depth product knowledge with a risk officer’s mindset to support decision-making and drive growth
• Provide thought leadership on product improvisation with a view on competitive landscape, market trends and risk preferences to make informed product decisions.
• Work in collaboration with stakeholders to deliver robust risk management and efficiency gains with continuous focus on client metrics/feedback.
• Aligning with Group’s Business Strategy with the provision of cost and impairment forecasts and a balanced judgement on the external environment.
• Provide proactive and holistic risk management through identification of emerging risks in the portfolio and assist the SCO/CCO to keep the portfolio in good shape and ensure appropriate risk culture and discipline.
Business
• Collaborate with stakeholders to support project planning & execution, delivery and timelines management
• Ensure end user requirements for Credit Risk function are well embedded while building models or credit risk management capabilities.
• Act as the primary liaison for the Credit Risk function ensuring alignment and effective communication throughout the project lifecycle.
• Communicate the strategic intent and collective agenda for the Risk Function.
• Maintain and develop the Function’s risk capabilities, and skills to meet ongoing business needs and plans.
• Identify measure and monitor material risk affecting the portfolio in the context of the external market environment.
Key Responsibilities
Processes
• Analyse existing credit risk processes and identify areas for improvement and optimization.
• Ideate on refining processes and workflows to support efficiency gains without compromising risk management
• Responsible for assisting SCO and along with business units, delivering targeted revenue.
• Supervise all the relevant credit and monitoring processes for the portfolio handled.
• Ensure effective management of the operational risks within the Function and compliance with applicable internal policies, and external laws and regulations.
• Continuously improve the operational efficiency and effectiveness of the Function’s risk management processes.
People & Talent
• Uphold and reinforce the independence of the Function from those whose primary responsibility is to maximise short-term revenues and profits.
• Foster a culture of trust, ethics, and compliance
• Enable effective team-work and shared goals between Risk and collaborating Functions.
• Help coaching the junior credit managers, with an aim to nurture the next generation of senior credit managers (if applicable).
Risk Management
• Ensuring robust risk management principles are upheld in the implementation of initiatives supporting the Credit Risk function
• Ensuring that the quality of Group Mandates, Business Credit Applications (BCAs) and other credit submissions meet Group standards, particularly with regards to the completeness and depth of risk analysis.
• Ensuring adherence to Country Portfolio Guidelines and Local Lending Policy (from credit risk perspective)
• Ensuring that Credit Policy breaches are identified, recorded and approved as per approval authority matrix.
• Ensuring credit related issues are raised in a timely manner to Senior Credit Officer with all necessary suggestions for rectifications.
• Assisting Senior Credit Officer on timely submission of portfolio reviews and ensure accuracy of the Portfolio data as and when required. Ensure EAR process is adhered to and take an active part in the monthly EAR discussions. Assisting relationship managers in identification and managing up or out of accounts exhibiting signs of deterioration and assist Stressed Assets Group & Stressed Assets Risk, where appropriate, in managing accounts to maximise recoveries and minimise losses.
• Ensure compliance to the Operational Risk framework including the effective application of risk toolkit (self-assessments, KRIs, KCSs, etc) and reporting.
• Initiate or assist stress tests as required by internal and external factors and review results and assess their implications.
• Uphold the integrity of risk/return decisions, by challenging business to demonstrate that risk origination and control decisions are properly informed and consistent with strategy.
• Direct appropriate response to material events or other risk issues that come to the SCO's attention.
• Exercise risk control responsibility for the portfolio.
• Ensure that material risk exposures and related issues are reported to Senior Credit Officer and/or Function as appropriate.
• Maintain a good understanding of the requirements of key external stakeholders in respect of risk management and ensure these are well understood internally.
• Actively participate in key committees or forums (if invited).
• Ensure first line process owners understand and accept their risk management responsibilities.
• Maintain an open and cooperative relationship in dealings with regulators (if applicable).
• Provide a reference point on credit systems for collating and passing on to Group Technology and Operations problems and proposed enhancements.
• Increasing working profits through effective management of the loan asset portfolio to help develop the franchise in a sustainable way and minimise provisions.
• Maximizing Return on Tangible Equity through effective management of the risk/reward relationships.
• Maintaining credit quality and standards of professionalism for the risk function.
• Ensure effective implementation of Group Policies / Circulars / Procedures.
Governance
• Assisting Senior Credit Officer/ Chief Credit Officer to deliver effective governance, oversight and controls in the business.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the First Line to achieve the outcomes set out in the Bank’s Conduct Principles [i.e., Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Ensuring that RBI prescribed responsibilities and Rationale for allocation
Key stakeholders
Internal
• Transformation teams in Business and Risk
• Program Management Office
• Head of Business Units, Relationship Managers, Credit Analysts and Client Coverage Managers
• Legal and Compliance
• Product Sales and Development
• Stressed Assets Group & Stressed Assets Risk
• Group Audit
External
• Key Corporate and Institutional relationships in country
• Auditors / Government regulators
• Executives of other banks.
Other Responsibilities
• As required under Group, Country or Business specific policies and procedures
Skills and Experience
• Credit Risk Assessment
• Industry knowledge
• Credit Policies and Process
Qualifications
• In-depth knowledge of credit risk including policies and approval processes, strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
• Demonstrated track record in successful risk management and ability to manage risk in geographically dispersed and highly varied product base.
• Expertise in process design and control. Ability to break down real-life processes into discrete steps and to translate Risk Officer preferences into proposed solutions
• Passionate about leveraging technology and AI to deliver robust risk management and efficiency gains. Any prior experience in this area would be a significant asset.
• Training: Core Credit Curriculum and all bank-wide regulatory / compliance training applicable to credit officers.
• Strong written and spoken communication skills in English. Working knowledge of a second language would be beneficial.
Prior experience with AI tools, prompt engineering and a passion to leverage AI for credit risk management would be a significant asset in this role.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.