Key Responsibilities

Strategy
Responsible for Supplier relationship and Performance management, Contractual Efficacy and Operational good standing, Supplier Segmentation and preferred channel adoption, Cost Optimization techniques, Supplier Sustainability tracking, Vendor Intelligence and Tooling, Vendor management related activities.

Business
Lead Responsibilities:
•    Set objectives for team members and ensure its updated in Success factor. Conduct one to one meeting on required frequency and address the areas of concern raised by the resource and provide feedback on resource’s performance and areas of improvement. Record the feedback through Feedback 365 tool. Perform the annual appraisal cycle for all the team members. Address any escalations received on their team members. Take immediate action on any compliance, behavioural or conduct issues raised on their team member. Every Lead is expected their team members adhere to all their team related responsibilities.

Supplier Relationship Management: 
•    Responsible for Strategic Business Review meetings process, template, DOI. Ensure SBRs are conducted by Vendor managers as per required frequency and related SBR activities done.

Supplier Performance Management: 
•    Vendor score card template design & implementation, provide walkthrough sessions for both business and suppliers. Ensure the vendor managers get the scoring from required stakeholders, publish the score card as per required frequency, look for highlights and lowlights on scores received and perform trend analysis, provide feedback to Suppliers wherever required. Implement a Dashboard to track Progress and status all Strategic and Important Suppliers. Create a method to translate scorecard outcomes into meaningful Strategic Business Review inputs.

Contract Structures and Operational Effectiveness: 
•    Assurance on contact efficacy of all Panel suppliers. Ensure the Vendor managers Perform contract Health checks and address data gaps. Establish a method reporting the status of the contract structures/compliance for Strategic and Important Suppliers. Nail down the requirements for Contracts to be ‘Compliant’ in ScBuy. Implement a channel to report contract effectiveness exceptions. Create a Go to Green Playbook to address Gaps in contractual operational effectiveness. Establish a methodology for Risk Exception Reporting at the Supplier level for Strategic and Important Suppliers.

Pipeline Management: 
•    Review the flight plan for all renewals for Strategic and Important Suppliers. A regular review with Global Category Management and relationship owners to manage the pipeline. Highlight exceptions, follow up on remediation.

Savings and Missed opportunities: 
•    Savings scope definition and identification. Implement a tracking process for VM Lead commercial Contributions. Work with SCM Management on the requirements for interlocking savings into budgets. Agree a methodology for tracking spend leakage. 
•    Set up a solution to identify strategic Sourcing opportunities identified through VM.

Segmentation and Onboarding: 
•    Perform Supplier Segmentation as per required frequency to identify Strategic/Important/Growth Suppliers. Identify and Analyse Supplier Transitions up and down through the segmentation results. Tracking and reporting of the onboarding status of Suppliers into the VM Framework.

Tear Sheets: 
•    Ensure the Vendor managers create Tear Sheet for all Strategic Suppliers. Implement a process to receive requests for Tear Sheet Creation. Publish TAT guide for the creation of Tear Sheets. Create an accessible repository for Tear Sheets

SPM creation and maintenance: 
•    Monitor the Creation of SPMs as per agreed TAT by Vendor Managers. SPM structural compliance assessments. End to end ownership of SPM related issues and support.

Preferred Channel Adoption:
•    A measurable link between the Strategic and Important Suppliers and Preferred Channels. The feed for disruptions into      the ROTE COP. Regular updates on channels mapped to Segmented Suppliers. Formalise the method for connecting Strategic and Important Suppliers to the Global Category Strategies – so that Strategic and Important Suppliers map back to preferred channels.

Vendor Intelligence and VM Tooling: 
•    Maintain VM Database/ SharePoint. Review AI use case opportunities for Vendor Management. Constantly review new market Supplier Management related tooling and capabilities and implement in VM.

Supplier Sustainability:
•    Check Sustainability and D&I status of the Suppliers. Support Sustainability team for any extended support.

Processes
•    Comply with bank policies, procedures and standards;
•    Identify improvement opportunities actively, propose, initiate and act on ideas and improvements;
•    Contribute to team knowledge base;
•    Keep relevant documents up to date.

People & Talent
•    Focused learning by using the bank’s available resources and hands-on experience;
•    Willing to share the new knowledge with the team after acquiring the experience;
•    Actively participate in team discussion, during meeting, sharing, etc.;
•    Willing to back up team works / activities or step up whenever needed;
•    Appreciate and respect other team members’ efforts and works

Risk Management
•    Identify and report risks / issues proactively
•    Actively propose risk mitigation and drive the mitigation plan

Governance
•    Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
•    Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
•    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Technology and Non-technology Business functions
•    Strategic Supplier Management team
•    Global Category Managers
•    Country/Cluster Vendor Management Teams
•    Executive Sponsors and Business owners for Suppliers
•    Sourcing Team
•    TPRM team
•    Operational Risk Team
•    Supplier end Account Management Team

Other Responsibilities
Embed Here for good and Group’s brand and values in SCM COE Vendor management hub; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Qualifications

•    Education-3/4 years degree course/ master’s degree
•    Training-Trainings related to vendor management, tprm, or project management will be added advantage
•    Certifications-Certifications related to vendor management, tprm, or project management will be added advantage
•    Languages-English

Skills and Experience

•    10-12 years’ experience in 
•    Supplier Management. 
•    Contract Management skills – knowledge in contractual clauses, reviewing contracts etc.
•    People management & Stakeholder management – handling Key business and Supplier stakeholders. Leading a team of minimum 3 to 6 people.
•    Good communication Skills
•    Escalation Management
•    Data and Reporting Skills
•    AI knowledge. 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.