Job Summary
• Help the Group meet its commitment of being “Here for Good” by building a sustainable compliance framework that places regulatory and compliance best practice standards, and a culture of appropriate conduct at the forefront of the Group’s agenda
• As an independent second line risk control function, execute the relevant aspects of the CFCR framework through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group’s business.
• Proactively support and challenge the Group’s businesses and functions to exhibit appropriate conduct, comply with regulatory and compliance requirements and strive to achieve fair outcome for the Group’s clients.
• Evaluate the effectiveness of the Group’s CFCR efforts.
• Support the management of the regulatory relationships with each of the regulators, whose rules the Group is subject to.
• Maintain constructive and effective relationships with the relevant Business Heads, Chief Operating Officers (“COOs”), and other functional stakeholders, and assist Country CFCR, Control Room and other relevant Compliance teams to interface with and support such stakeholders.
• Insofar as they relate to regulatory compliance, be responsible for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to Head, CFCR, CIB, China.
• Maintain independence, deliver timely responses, and timely escalation of risks and issues where they feel risk management tolerance of the firm are exceeded.
• Drive interaction and escalation between CFCR teams in your Country. Ensure that clear and structured flow of information between Country CFCR and Regional CFCR occurs on a regular and timely basis.
Key Responsibilities
Strategy
• Support and implement the vision, strategy, direction and leadership for Markets CFCR in the Country, consistent with Global vision and strategy for the CFCR function and in support of the Bank’s strategic direction and growth aspirations.
• Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
• Country CFCR leadership of the Markets client businesses, through the development of an overall strategy across FM for delivering appropriate regulatory guidance, and the establishment of an integrated programme to identify, manage, monitor, and report CFCR risk.
Business
• Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality regulatory CFCR advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
• Provide regulatory advice, analysis (and challenge when appropriate) in relation to the full product life cycle including product design through to post sale reviews/ assessments, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), transitional investigations.
• Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
• Work closely with the business to provide timely regulatory compliance advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive compliance and conduct risk mitigation.
• Regular and diarised catch ups with all key business stakeholders.
• Work closely with Country businesses in delivering products and transactions to Country clients in an appropriate and compliant manner, promoting the culture and practice of global standards, while managing local requirements.
Processes
• Establish and maintain effective processes (including training, advice and support) to ensure that policies, procedures and standards to address compliance risks (excluding financial crime) are effectively implemented and adhered to across Markets businesses in the Country.
• Provide support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with CFCR policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
People & Talent
• Lead and inspire people to build their skills for the future, drive excitement about the future of the function and harness the positive input of those who want to drive change in the function and the Bank.
• Embed formally defined skills development programme to support staff agility, especially leadership capability.
• Drive clarity within the Bank and the team about the role of CFCR and 2nd line oversight. Give team members confidence, empowerment and support to play different roles – eg to escalate, challenge, step in/step back. Challenge colleagues (inside and outside the function) when we get this wrong – ensure a focus on learning lessons and continuous improvement.
• Embed common aims across the function by increased awareness of the CFCR Vision and Scorecard deliverables.
Risk Management
• Act as RFO under the Group’s Risk Management Framework for Markets processes in the Country where CFCR is the second line Risk Owner.
• In collaboration with the Country CFCR Assurance team ensure that local risks associated with the business in the Country are reflected in country risk assessments, with CFCR reviews established where necessary and ensure CFCR involvement in the resolving and identified regulatory or CFCR issues relevant to the businesses. Escalate to Regional CFCR where required.
• Ensure effective management of CFCR matters, and in collaboration with the rest of the CFCR team, effectively manage regulatory issues that have a significant impact on the Bank.
• Collaborate with the other CFCR teams and the CFCR Management Group to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Bank and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
• Provide reports to relevant Country and Business risk and control committees and management group on key CFCR risks and issues.
• Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters are tracked, followed, regularly assessed and reported on.
• Ensure global standards are understood and implemented in locally, with any identified exceptions, or need for more/less stringent standards escalated to Regional CFCR for joint decision-making. Provide Country thought leadership and execution on local and global regulatory reform.
Governance
• Within the Group's overall Risk Management Framework, establish and maintain appropriate risk based compliance frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across FM businesses in the Country.
• Develop and recommend (for approval by the relevant Risk Committee), appropriate CFCR policies and procedures.
• Ensure appropriate product governance measures are in place so that product approval documents reflect all relevant regulatory requirements.
• Manage Country governance and coordination activities such as participating in Country governance committees and aggregating logistics and support for the function.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring CFCR with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Understand, acknowledge, and comply with the requirements as set by all applicable regulators.
• Ensure to perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank.
• Ensure to timely handling the various regulatory requirements under appropriate permission, e.g. report, survey, consulting paper, research paper, inspection, regulator queries regarding regulatory submission (if any), etc
Key stakeholders
• NFRA, SAFE, PBOC, CSRC
• Senior Business Management
• COO
• Internal Audit
• Legal
Qualifications
• EDUCATION: Bachelor’s degree or above
• LANGUAGES: Chinese and English
Skills and Experience
• Risk Type Advisory
• Cross Function Collaboration
• Effective Communication
• Data Gathering and Analysis
• Internal Controls
• Risk Type Advisory
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.