Job Details

Director, WRB SME, CFCR
Job Description
Requisition Number:  57063
Job Location:  Shanghai, CHN
Global Grade:  Band 5
Work Type:  Office Working
Employment Type:  Permanent
Posting Start Date:  01/07/2026
Posting End Date:  31/07/2026
Job Description: 

Key Responsibilities

The Role is responsible for supporting Head, WRB CFCR Advisory, China, in managing compliance and financial crime risk in SME business, aligning this to the vision and strategy of the function, the Enterprise Risk Management Framework (ERMF).

The Role has first line responsibility for the implementation of CFCR policies and standards for WRB  processes to the extent the processes have been identified as owned by the CFCR function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function which are hub bed or outsourced.

The Role is responsible:
•    To help the Group meet its commitment of being "Here for Good" by building a sustainable framework that places CFCR best practice standards, at the forefront of the Group's agenda.
•    As an independent second line risk control function, to execute the relevant aspects of the CFCR Principal Risk Types through 
     robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's SME businesses.
•    For the evalution and assessment of the effectiveness of the Group's CFCR commitments and requirements.
•    To proactively support and challenge the businesses and supporting functions to exhibit appropriate conduct, comply with 
     regulatory and compliance requirements and strive to achieve fair outcome for the Group's clients.
•    For maintaining independence, delivering timely responses, and timely escalation of risks and issues where the management tolerance of the Bank is exceeded.
•    For maintaining constructive and effective stakeholder relationships with the relevant business and supporting functions, and to 
     assist the Head, WRB CFCR Advisory, China to interface with and support all key stakeholders.
•    For supporting the management of regulatory relationships with all of the Group’s regulators, whose rules the Group is subject to.
•    Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to WRB’s strategy.

Strategy
•    Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to WRB CFCR’s Priorities.
•    As an independent second line risk control function, execute the relevant aspects of the CFCR frameworks through robust 
     independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group’s WRB business.
•    Promote the culture and practice of compliance with CFCR standards (including conducting business within regulatory 
     requirements, and to high ethical standards) within the Bank and embed a Here for Good culture and the Group Code of Conduct.


Business
•    Develop a comprehensive understanding of the business model and strategy in order to provide substantive oversight, support 
     and challenge in order to enable appropriate and sustainable CFCR outcomes.
•    Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on 
     trust, capability and integrity, providing timely, responsive and quality CFCR-related advice and guidance to enable the business and 
     functions to meet / achieve their strategic tactical objectives.  Be a ‘trusted advisor’ to the WRB Business Banking stakeholders  and 
     provide timely advice to ensure compliance with all relevant laws and regulations.
•    Proactively support and challenge the WRB business and other functions to exhibit appropriate conduct, comply with regulatory 
     and CFCR requirements and strive to achieve fair outcome for the Bank’s clients.
•    Provide advice, analysis (and challenge when appropriate) in relation to WRB Business Banking including product design, new 
     business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.

•    Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/
     appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
•    Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and
     regulations and support the transition to pro-active and pre-emptive CFCR risk mitigation. 
•    Support the resolution of competing requirements between regulations specific to WRB businesses (for example, between AML 
     regulations and data privacy/bank secrecy or information security regulations.) 
•    Promoting the culture and practice of global standards to the business, while managing local requirements.
•    Regular and diarised catch ups with all key business stakeholders.

 

Processes
•    Act under delegation from the respective Risk Framework Owners for the Principal Risk Types of CFCR in discharging the 
     responsibilities contained in ERMF to the extent that CFCR advisory is the second line risk framework owner. 
•    The role holder is not responsible for CFCR first line processes unless specifically delegated by and/or agreed with the process
     owner. This includes CFCR processes operated to manage risks in WRB such as name screening or transaction monitoring.
•    The role holder is not responsible to ensure that WRB and CFCR process owners agree their respective handoffs, which ought to 
     be documented in a service level agreement. However, consistent with the CFCR advisory second line responsibilities under ERMF, the
     role holder is responsible for ensuring that in the absence of an agreement or if responsibilities are poorly executed, the risks inherent in WRB are addressed in line with ERMF. 

•    Develop / maintain effective CFCR policies/standards/processes/DOIs (including training, advice and support) to address CFCRrisks across WRB, aligning with relevant regulatory requirements.
•    Provide governance and oversight over the implementation of CFCR related policies and standards relevant to WRB (to enable compliance with such policies and standards).
•    Provide support and challenge to WRB to ensure that they establish and monitor appropriate processes for compliance with CFCR
     policies and standards (including meeting regulatory obligations and maintaining high standards of conduct).
•    Establish and maintain effective processes (including training, advice and support) to ensure that policies, procedures and 
     standards to address compliance risks are effectively implemented and adhered to.

 

Risk Management
•    As the second line risk control function, execute the relevant aspects of the CFCR framework through robust independent risk 
     control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the WRB business.
•    Provide support and challenge to WRB to ensure that they establish and monitor appropriate processes for compliance with CFCR
     policies and standards (including meeting regulatory obligations and maintaining high standards of conduct).
•    Assess CFCR risks arising from products / segments / geographies / customers / transactions relating to WRB.  Maintain oversight of risk acceptance and/or mitigating action plans relating to WRB.
•    In the event of serious regulatory breaches, or where risk tolerances have been breached in WRB, ensure  appropriate and timely
     escalation and that actions are taken promptly to remediate and/or activities are ceased.
•    Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and 
     associated risks, and proactive engagement in regulatory reform impacting WRB. 

•    Assist and work closely with the Group Shared Investigation Services team in relation to investigations concerning WRB. 
•    Liaise with the internal audit function to ensure that any CFCR weakness identified by the internal audit function relating to WRBactivities are appropriately followed up.
•    Assisting WRB CFCR head in obtaining and reviewing appropriate management information and trackers pertaining to WRB to 
     ensure all relevant issues and matters are tracked, followed, regularly assessed and reported on.
•    Ensure all CFCR issues and matters relating to WRB are tracked, followed, regularly assessed and reported on, including oversight
     of risk acceptance and/or mitigating action plans, identification and management of high risk clients or specific country reviews relating to WRB. 
•    Provide advice on the application of CFCR risk management frameworks and provide advice to relevant WRB stakeholders on outcomes of risk identification and assessment methodologies.
•    Maintain oversight of risk acceptance and/or mitigating action plans relating to WRB. 
•    Understand relevant technical aspects of systems pertinent to WRB. 
•    Ensure global / regional CFCR standards applicable to WRB are understood and implemented locally, with any identified 
     exceptions, or need for more/less stringent standards, escalated to WRB CFCR Head as applicable.
•    In collaboration with the Country Compliance Assurance team ensure that local risks associated with the business in the Country 
     are reflected in country risk assessments, with compliance reviews established where necessary and ensure Compliance involvement 
     in the resolving and identified regulatory or compliance issues relevant to the businesses. 
•    Ensure effective management of compliance matters, and in collaboration with the rest of the Compliance team, effectively manage regulatory issues that have a significant impact on the Bank.

Governance 
•    Promote the culture and practice of organisational compliance with CFCR standards within WRB.
•    Ensure swift remediation of regulatory breaches in WRB.  
•    Ensure appropriate product governance measures are in place for WRB so that product approval documents reflect all relevantregulatory requirements. 
•    Propose control effectiveness and efficiency improvements and simplifications to WRB where appropriate.
•    Ensure the end-to-end life cycle of audit, assurance and regulatory reviews in WRB is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.
•    Within the Group's Enterprise Risk Management Framework, support the WRB CFCR Head to establish and maintain appropriate risk 
     based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks in relation to WRB.  
•    Assist WRB CFCR Head in developing and recommending (for approval by the relevant Risk Committee), appropriate compliance policies and procedures. 

 

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Effectively and collaboratively work together with FCC team to identify, escalate, mitigate and resolve FCC risk 
•    Effectively and collaboratively identify, escalate, mitigate and resolve Business Banking CFCR advisory matters.
•    Support WRB CFCR Head to deliver training and knowledge sharing with the team in FCC policy, procedure and regulations. Be the
     FCC specialist within the Team and support the team in FCC matters where necessary.

•    Support relevant stakeholders to respond to regulatory questions.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across 
     Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

 

Key stakeholders
•    SME business 
•    Functions supporting SME business


Other Responsibilities
•    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in 
     applicable local laws and regulations as well as SCB internal policies
•    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations onaccountabilities
•    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential 
     legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank 
•    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
•    Cooperate with any investigations or reviews on regulatory failure such as accountability review
•    Properly perform the duties on supervisory, audit and risk control, including but not limited to 
•    contribute in the formulation or amendment of audit, risk control and accountability policies
•    participate in the internal investigations or reviews on regulatory failure such as accountability review
•    Be responsible for regulatory failure or risks arising from or in connection of failure to perform the duties on supervisory, audit and risk control

Skills and Experience

•    CFCR Policy and Standards
•    Local Regulations
•    Compliance and FCC Advisory
•    CFCR risk assessment

Qualifications

•    Substantial experience (excess of 10 years) in compliance and regulatory risk management. 
•    Substantial experience in the banking industry and within the Group
•    Sharp business acumen (including ability to assess risk and appropriate levels of return), excellent interpersonal skills and multi-cultural awareness and sensitivity.
•    Ability to collaborate and work dynamically with country, region, business and group stakeholders. 
•    Understanding of best practice risk management techniques and frameworks.
•    Understanding of the key features of relevant laws and regulations relevant to the Group and SME business.
•    Sound judgement on business practices, regulatory relationship management and reputational risk.
•    Exemplary integrity, ethics, independence and resilience.
•    Personal authority with proven ability to establish relationships and provide strong direction at the senior levels of SME business and with regulators and other external stakeholders.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Information at a Glance