Key Responsibilities
Strategy
Understand WRB’s business strategy and connect the strategy to incentive management, e.g. budget allocation, scorecard design etc.
Business
• Propose incentive budget allocation based on business focus/prioritization and a sound forecast of incentive spending based on business outlook.
• Closely work with BMO and other frontline teams to understand and facilitate frontline management.
• Work with stakeholders to propose effective scorecard decisions with maximized return, in terms of financial and non-financial, on incentive spending.
• Run the CLFIP forum to ensure proper governance on sales incentive in accordance with local regulations as well as group requirements
• Provide sale performance insights to senior management and BMO/product teams to enable quality decision makings
Processes
• Streamline the E2E process of scorecard management, including but not limited to proposal, simulation, alignment, approval, monitoring, calculation and payment.
• Improve the productivity of scorecard calculation, simulation and tracking with automation and analytics.
• Improve the quality assurance of scorecard calculation.
People & Talent
• Develop and embed a high performing culture with specific focus on frontline capacity, capability, effectiveness, productivity and staff conduct.
• Enable team with the mindset and necessary skills of sales incentive and data analytics.
• Act with SC Leadership Agreement “Aspire, Inspire, Execute”.
Risk Management
• Adherence to laws and regulations, internal risk and compliance policies (including anti-money laundering, sanction, anti-bribery & corruption and relevant FCC risks) and the Group Code of Conduct
• Join related training sessions with proper frequency to keep abreast of latest risk management requirements. Strictly follow all related internal and external regulations and policies.
• Proactively learn and take actions to ensure conduct initiatives well implemented
Governance
• Be alert of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit
• Be responsible for delivering “effective governance”; capable to challenge fellow executives effectively; and willingness to work with any regulatory body in an open and cooperative manner
• Manage regulatory relationships in relation to the business remit
• Be responsible for appropriate escalation to any governance committees or to other stakeholders in senior management, risk or control functions as appropriate
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Business segments, WRB, SCB CN
• Data and Analytics, WRB, SCB CN
• PRB, HR, SCB CN/Group
• Affluent Segment, WRB Group
• Business finance, WRB, SCB CN
Other Responsibilities
Embed Here for good and Group’s brand and values in China WRB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
• Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
• Effectively ensure and intensify internal controls by keeping abreast with developments of appliable local laws and regulations on accountabilities
• Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal actions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
• Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
• Cooperate with any investigations or reviews on regulatory failure such as accountability review
Qualifications
• Languages - English, Chinese/mandarin
Skills and Experience
• Sales Scorecard
• Data Analysis
• Retail Products
• Communication and Interpersonal skills
• Stakeholder Management
• Finance and Accounting
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.