Job Summary

Design and execute robust business risk control framework. Monitor control effectiveness and compliance with both internal policies and external regulations and ensure all time readiness for audits and inspections. Timely identify, assess, manage and mitigate risks related to Affluent. Collaborate with BRM to continuously optimize assurance & checking mechanism. Early detection and rectification of issues and ensure MCA (Management Control Approach) well established. Build strong culture and conduct mindset within Affluent.

Key Responsibilities

Strategy
•    Design and execute robust business risk control framework. Monitor control effectiveness and compliance with both internal policies and external regulations and ensure all time readiness for audits and inspections. 
•    Timely identify, assess, manage and mitigate risks related to Affluent. Conduct comprehensive risk assessments for respective businesses and processes, identifying control gaps and vulnerabilities. 
•    Design, implement and monitor key control indicators and testing programmes to ensure ongoing control effectiveness. 
•    Learn, understand and strictly adhere to compliance to local regulations requirements, bank policies and procedures in day-to-day responsibilities.
•    Learn, understand and strictly adhere to compliance to local regulations requirements, bank policies and procedures in day-to-day responsibilities.

Business
•    As interface for Affluent, work with COO, BRM, WM P&P etc. to design, fine-tune and revise DOI and other control mechanism in accordance with internal policies and external regulations. 
•    Work with BRM and Branch Service to build effective assurance and checking mechanism. Work with BRM and WM P&P on mystery shopper program execution.  
•    Analyse design effectiveness and control gaps and explore effective ways to address the issues Work closely with front-line leaders to deliver control and process trainings and focus on the effective user adoption and compliance. 
•    Monitor control implementation in branches, BDE and Mortgage team. Conduct self-assessment of policy & implementation and recommend enhancements for execution.  
•    Support Affluent teams during regulatory examinations and internal audits, including preparation, coordination, and response management. 
•    Lead, enforce and keep track timely completion of all corrective actions from all audits & inspections. Validate the remediation works to ensure the actions and control are effective. 
•    Early detection and rectification of issues and ensure MCA (Management Control Approach) well established.

Processes
•    Apply structured frameworks and methodologies for design, execution and outcome review. 
•    Lead or join transformation projects with continuous exploration of improvement opportunities & innovative solutions. Drive initiatives to improve control effectiveness through optimization, simplification and automation. 
•    Manage all audits countrywide within Affluent, early involvement with subjected audited branches / teams on audit progress and raise early flag on any early potential high risk issues, conduct fact finding and coordinate acute and factual response to audit enquires. 
•    Analyse new products, business initiatives and process changes to identify compliance requirements and control considerations. 
•    Interpret complex regulatory developments and communicate their business impact to relevant stakeholders in a clear, actionable manner. 
•    Perform targeted reviews and deep-dive analyses on high-risk areas, transactions, and processes. 

People & Talent
•    Lead, manage and mentor the In Branch Control team. Foster a culture of continuous improvement, accountability, and high performance. 
•    Provide clear direction, set performance objectives, and conduct regular performance reviews and career development conversations for team members. 
•    Prioritization and allocation of team resources to ensure adequate coverage of control activities and timely response to risk events.  
•    Champion a collaborative and inclusive team environment, encouraging professional growth and knowledge sharing. 
•    Act as a role model for leadership behaviours and the bank’s values, influencing positive change across teams. 
•    Build the culture and capability to support continuous improvement of controls and processes within the business. 
•    Drive changes with minimizing business impact and driving user adoption & compliance. 
•    Build strong culture and conduct mindset within Affluent. Coordinate with Conduct Team on education, surveillance & local disciplinary process and results on the ground. 

Risk Management
•    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
•    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities 
•    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank 
•    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections 
•    Cooperate with any investigations or reviews on regulatory failure such as accountability review 

Governance
•    Properly perform the duties on management and ensure the effectiveness of internal control 
•    Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership 
•    Be responsible for significant losses due to failure of effectiveness of internal control 
•    Serve as the primary advisor to Affluent in terms of control & checking requirements, providing timely and practical guidance on regulatory requirements, internal policies, and industry best practices. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Develop and manage stakeholder engagement strategies to ensure smooth implementation of new processes and systems. 

Other Responsibilities
Embed Here for good and Group’s brand and values in China Affluent Process & Risk Management; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Qualifications

•    Education-Bachelor’s degree in law, Business, Finance, or a related field 
•    Languages-Proficiency in English and Chinese especially at writing skills

Skills and Experience

•    Risk Management 
•    Business Writing 
•    Project Management
•    Data Analytical

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.