Job Summary

The job holder will be a members of Custody Operations and carries out the end-to-end operational responsibilities in China, perform/conduct daily operations according to Departmental Operating Instruction and deliver services to clients according to agreed service level, who expects to work closely with the other Operations Leads, business, Client Solution team, client Implementation team, Product Manager, sales and risk control, ensure the process in compliance with Group policy and local regulations, contribute in achieving Security Service Operations delivery and service efficiency

RESPONSIBILITIES

Business
1.    Work closely with team lead and team members to manage day-to-day operation within Custody and Clearing Operations framework, especially focus on reg reporting delivery and/or Regulatory requirements’ implementation new business initiative  
2.    Network internally with colleagues, hub operations colleagues and customers to solve issues and improve efficiency
3.    Be able to escalate exceptional request for decision and resolution. 
4.    Be able to support projects as Custody and Clearing Operations concerns. Monitor the overall implementation of products change/business agenda with support from other SME, if necessary. Assistant to make critical decision after balancing all factors
5.    Be an expert on China regulatory/business environment 

Processes
1.    Process and ensure the accuracy of reporting to clients and regulators
2.    Process and ensure the accuracy of daily risk override to meet regulatory requirements  

People & Talent 

1.    Keep motivation and ensure a high morale and positive attitude in the organization
2.    Be a great team worker and contribute to a achieving a great place to work
3.    Ensure the continuous self-development as per agreed growth plan
4.    Be instrumental in a team of operations professionals and generate talents 
5.    Work as a team and train fellow teammates 

Risk Management

1.    Ensures adherence to country and global operating policies in area of responsibility, maintaining conformance and consistency of provision
2.    Operate within the risk and control framework, i.e. take lead to minimize operational loss and manage regulatory breach, ensure no high-risk testing issue and/or material audit finding  
3.    Escalate risk issues for immediate resolution and closure. 

Governance 
1.    Aware of resources across the organization and attract the best to work in the team
2.    Accountable for implementing and complying with AML requirements when performing duties.

Regulatory & Business Conduct 
1.    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
2.    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
3.    Be part of Custody and Clearing Operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. *
4.    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

5.    CMS, client service manager, client onboarding manager, sales

Other Responsibilities
Embed Here for good and Group’s brand and values in China / Financial Security Service / Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

1.    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies.
2.    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.
3.    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank. 
4.    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections.
5.    Cooperate with any investigations or reviews on regulatory failure such as accountability review

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.