Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Product Manager, DPM

33999

Shanghai, CN

Operations
Regular Employee
Office - Full Time
11 Jul 2025

Job Summary

Strategy
•    To develop and manage the full range of investment products with reference to the overall Wealth Management Strategy 
•    New product initiatives
•    Establish and implement the effective product features and benefits to grow customer base and revenue opportunity
•    Keep improving and sustaining Customer Satisfaction at world class level
•    Live the SCB Value
•    Ensure Compliance discipline within all plans and execution process.
•    To comply with their respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances.

Business
•    Manage and maintain the development of strong and differentiated product proposition and brand identity. 
•    Maintain strong focus on competitor activity and take proactive steps to counter them.
•    Design and launch new product & Improve existing products/service.

Processes
•    Develop, renew and obtain approval for responsible Product Programmes
•    Ensure that product specifications and processes are built in compliance with Regulatory and Group compliance
•    To conduct product training to internal sales staff. 
•    To work with the Marketing team to develop and re-define product marketing

 

Key Responsibilities

Risk Management
Accountability Review

•    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
•    理解、认同并遵守本地法律法规以及渣打内部政策中关于个人问责和职责的要求;
•    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
•    跟上本地问责法律法规的发展,以有效地确保并强化内控;
•    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank  
•    审慎勤勉地履行岗位职责,以个人或团队成员的身份,为避免任何导致银行遭受或可能遭受法律制裁、监管处罚、重大财务损失或声誉负面影响而做出努力;
•    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
•    对未遵守相关规范和流程、未适当履行职责以及未执行整改措施承担相应责任;
•    Cooperate with any investigations or reviews on regulatory failure such as accountability review
•    配合任何关于违反监管规定的调查或审查,例如,问责审查。

Governance
•    Oversight the team member on BAU working quality and conduct with compliance.
•    Build efficient team working model within the team and manage to lead the team to achieve the overall target of the product line.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

•    CFCC
•    OR
•    WSO
•    Legal
•    Marketing
•    Segments
•    Client Journey
•    CIO
•    P&P

Accountable for Consumer Rights Protection Requirements (CN required)
•    Fully comply with all the regulatory requirements related to Consumer Rights Protection, uphold the robust mindset of Consumer Rights Protection, complete the Consumer Rights Protection themed training and workshop in due course, prevent the potential infringements of consumer rights, participate the public education, EV or other activities to uplift the public awareness about Consumer Rights Protection.
•    负责制作及/或转载基金投教宣传材料、参与基金投教活动宣讲,并协助基金投教牵头部门确保银行投教相关工作有序开展。

Skills and Experience

Microsoft Office
English 
Banking Products and Services Development
Product Development Strategy
Customer/Market focus
Regulatory Environment - Financial Services

Qualifications

LICENSES     AMAC LICENSE FOR FUND PRACTITIONERS

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
33999