Other Responsibilities
Embed Here for good and Group’s brand and values in China / FSSO / Fund Service ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

    Embed Here for good and Group’s brand and values across the department;
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
    Responsible for innovation concepts & opportunities within Securities Services Operations;
    Innovation opportunities: partner with various groups to identify and pursue innovation opportunities which can benefit the securities services business within SCB;
    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies

Job Summary

In the role, you will be responsible for supporting operations functions on securities services including fund accounting and compliance monitoring, reporting ad clerical support functions. 

RESPONSIBILITIES

Strategy
Partnering with Fiduciary and Fund Services product management to define functional and product strategy and selecting best paths for execution and support

Business

Awareness and understanding of the wider business, economic and market environment in which the Group operates 

Processes
Ensures compliance with group and country policies, code of conduct, regulations, and laws;
    Responsible for new fund launching / fund transfer-in / fund transfer–out / fund termination, documentation review, requirements review and preparing services level memorandum in accordance with operational guideline of Securities Services/Fund Services.
    Assist Head to oversee new business execution ensuring robust practice applied by sales, implementation, and operations;
    Partner with Countries and Financial Markets (FM) Sales to ensure the key services are being performed to the standard required. Alignment to FM growth targets and creating an agenda which mirrors the aims of the Product & Solutions and Delivery team
    Assist Head to monitor client service standards by Operations staff to ensure high-quality operational and client support services are provided in all countries;  
    Works closely with Fiduciary & Fund Services Head to ensure operational platforms support client service level agreements and internal benchmark as well as identifying opportunities for automation;
    Proactively works with Fiduciary & Fund Services Head to ensure development of pool of knowledgeable, mobile operations staff;
    Champions the identification and implementation of operational best practice across markets within region and with other regions;
    Assist Head to drive continuous improvement culture to maximise cost and processing efficiency

Key Responsibilities

People & Talent
    Assist Head to develop and embed a high-performance culture. Develops talent to ensure a high-quality succession pipeline. Drives improvement in people engagement.  Ensures the team is resourced and trained sufficiently;
    Assist Head to identify opportunities for cross-border secondments and attachments to enhance skills of key talents;
    Assist Head to Lead through example and builds the appropriate culture and values.  Sets appropriate tone and expectations from the Operations teams and works in collaboration with risk and control partners;

Risk Management

    Understands the main risks facing the Group and identifies, assesses, monitors, controls and mitigates accordingly;
    Manages Operations Risk effectively, including identification, communication, and remediation of risks to the relevant forums;
    Accountability – no audit fails, full remediation/root cause analysis and execution for ops losses.

Governance
    Embed the Group’s values and code of conduct in countries and hubs to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations;
    Aligns the Operations agenda to global and regional business strategies, to global standards and the technology roadmap;
    Actively participates as required in Regional and / or Global committee or working group meetings;
    Reviews effective governance, oversight, and controls in the business and, if necessary, respectfully challenges unsatisfactory arrangements and recommends changes;
    Works with regulators in an open and co-operative manner.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    [Fill in for  regulated roles] 
•    Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
•    [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]
•    Serve as a Director of the Board of [insert name of entities]
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders

    FMO (FSS) Technology & Operations Global Teams
    Country Operations Heads
    Operations Risk groups
    COO Functions
    FM Product & Sales, Relationship Manager 
    Client Services Manager of TBCM/OCS/Implementation Manager
    FMO (FSS) Legal & Compliance Teams
    CMS Cash Management Services 
    The client 

Skills and Experience

<Copy skills and experience from Job Description>

Qualifications

<Add relevant qualifications, if required for the role.>

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.