JOB SUMMARY

The role holder is responsible for identifying, assessing, and mitigating risks across our Wealth Solutions (i.e WS) business including WS operations in China. The role shall ensure compliance with regulatory requirements and Group requirements in operating WS business by collaborating with different Wealth Product team, Wealth and Retail Banking (i.e WRB) segments and functions teams, enhance WS risk frameworks, and support sustainable WS business growth by safeguarding client assets and WS business stability. 

RESPONSIBILITIES

Strateg

•    Deliver business strategy and outcomes on standard metrics/scorecard but no compromising risk control and governance. 
•    Oversee WS business risk control frameworks and be responsible for outcomes against key metrics (including but not limited to conduct risk dashboard, risk map/profile, accuracy, service levels, losses / lapses, issues, and the Enterprise Risk Management Framework etc)
•    Develop and sustain a product sales compliance culture by working with stakeholders, product/policies/process journey teams in COO function to review sales and services processes in country to ensure flawless execution and compliance, develop effective communication and supervise training to promote risk awareness and compliance culture, ensure gaps are identified and addressed, collaborate with other support functions to ensure a coherent, seamless delivery and strong governance.
•    Engage with business and function stakeholders including 2nd and 3rd lines ensure alignment across governance/control/conduct agendas.

Processes
•    Design, manage and implement WS risk governance related processes and policies ensure that relevant policies, procedure, and standards are effectively implemented across Wealth Products by working with WS process owners and related stakeholders.
•    Engage with WS Policy and Process Owners to ensure relevant policies, procedure, and standards are effectively designed across Wealth Products by providing implementation review and comment.

Risk Management
•    By working with WS process owners and related stakeholders, oversee Implementation of risk management, working with WRB BRM/related risk function team to guide business risk management to ensure full implementation of WS risk and governance framework across WS teams. 
•    Ensure execution of the first line self-assessment model, report on and analyse operational risks profile. Track and follow through management actions to mitigate identified operational risks exposure.
•    Actively manage and remediate any breaches and deviations from global / local standards by working with WS process owners, WRB BRM and related stakeholders
•    Ensure full reporting of losses, risk events, policy deviations, KCST & KRI exception, and engage appropriate stakeholders on timely remedial actions; escalate key risk situations that pose significant risks by working with WS process owners, WRB BRM and related stakeholders.
•    Identify new, thematic, and developing risks; provide operational risk advice through various reviews including but not limited to accountability reviews, Lessons Learnt reviews, Process / Control reviews, Peer review) at the unit level by working with WS process owners, WRB BRM and related stakeholders.
•    Proactively identify key risks through Country Conduct Plan and Conduct Heatmap where application by working with related conduct team, WS/related process owner. 

Governance
•    Within WS COO team, accountable for the implementation and embedding of the Enterprise Risk Management Framework linked to CN WS business to ensure appropriate focus on as risk appetite. Ensure that identified risks are subject to appropriate remedial action, escalated to the relevant senior committee if required and followed through to closure. Engage with key stakeholders to ensure alignment across governance / control / conduct agendas for WS more broadly. 
•    Ensure Satisfactory Audit Outcomes for WS businesses. 
•    Responsible to monitor, proposing remediation initiatives & actions to minimize operational losses and upkeep management controls awareness and in conjunction with GCNA/Group WS COO teams, ensure appropriate focus on risks/issues and resolutions.
•    Be responsible for ensuring compliance with the highest standards of regulatory conduct and compliance standards as defined by internal and external requirements as well as maintain up a strong and appropriate control environment covering entire CN WS businesses.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Accountable for Consumer Rights Protection Requirements (CN Required)
Fully understand the importance of consumer rights protection, prevent damage to consumer’s best interest, implement regulatory requirements related to consumer rights protection, ensure to complete relevant trainings and to always embed consumer rights protection mindset when performing daily work.

Accountability (CN required)
•    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies理解、认同并遵守本地法律法规以及渣打内部政策中关于个人问责和职责的要求；
•    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities跟上本地问责法律法规的发展，以有效地确保并强化内控；
•    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank 审慎勤勉地履行岗位职责，以个人或团队成员的身份，为避免任何导致银行遭受或可能遭受法律制裁、监管处罚、重大财务损失或声誉负面影响而做出努力；
•    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections对未遵守相关规范和流程、未适当履行职责以及未执行整改措施承担相应责任;
•    Cooperate with any investigations or reviews on regulatory failure such as accountability review 配合任何关于违反监管规定的调查或审查，例如，问责审查;
•    Be responsible for significant losses due to failure of effectiveness of internal control为内控失效造成的重大损失负责

Key Stakeholders

•    Country Wealth Products Heads
•    Country WRB Teams 
•    Country WRB COO Teams
•    Country Tech teams
•    Country 2nd line and 3rd line, e.g., CFCC, Legal, OR, Finance, and HR
•    Country External Regulators
•    Group Wealth COO teams including Group Product COO teams and Group WSO 
•    Group CFCC, Legal and OR teams
•    Group Wealth Products teams
•    Group Wealth COO office

Our Ideal Candidate

•    Education     Bachelor’s Degree or above
•    Training     Data soft skills if any
•    Licenses     With CMF certification prevails 
•    Membership     No specific requirement
•    Certifications     With CMF certification prevails
•    Languages     Affluent in writing and speaking

Role Specific Technical Competencies
•    Product Governance
•    Project Management
•    Data Governance
•    PRT risk management 
•    Conduct Management  
•    Wealth Product Knowledge 
•    Wealth Operations

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.