Job Summary

To acquire new customers through various channels and pro-actively promote designated retail banking products and services, with main focus on retail FX.

工作范畴： 
通过多种渠道主动获取新客户并推广指定的个人银行产品和服务(业务重点主要为零售银行外汇业务相关产品)

Key Responsibilities

•    Participate in sales promotions and activities to achieve/exceed defined sales targets;
•    Proactively develop related channels and intermediaries, engage clients with Retail FX needs and other retail banking products;
•    A well thought-through, creative approach to satisfy customers, improve competitive advantage and improve performance
•    Actively cross-sell the bank other products / services and ensure annual financial budget is met;
•    To provide quality, efficient before and after sales services;
•    To prepare and consolidate accurate reports on sales activities;
•    Accountable for implementing and complying with AML requirements when performing duties;
•    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies;
•    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.
•    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank;
•    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections.
•    Cooperate with any investigations or reviews on regulatory failure such as accountability review. 

主要工作职责/挑战：
•    参与促销活动，完成或超额完成指定的销售目标；
•    积极开发各种相关渠道及中介，并跟进有潜在外汇及其他零售银行产品需求的新客户；
•    以周全、创新的方法使客户满意，提升竞争优势及业绩表现；
•    主动销售银行其它产品和服务，确保达到年度销售业绩指标；
•    提供高质量、高效的售前和售后服务；
•    负责实施各项反洗钱的需求并且确保符合反洗钱的合规要求；
•    理解、认同并遵守本地法律法规以及渣打内部政策中关于个人问责和职责的要求；
•    跟上本地问责法律法规的发展，以有效地确保并强化内控；
•    审慎勤勉地履行岗位职责，以个人或团队成员的身份，为避免任何导致银行遭受或可能遭受法律制裁、监管处罚、重大财务损失或声誉负面影响而做出努力；
•    对未遵守相关规范和流程、未适当履行职责以及未执行整改措施承担相应责任；
•    配合任何关于违反监管规定的调查或审查，例如，问责审查。

Strategy
•    Awareness and understanding of the Group, China, HK and GBA’s business strategy and execution of strategy.

Business
•    Awareness and understanding of the wider business, economic and market environment of Group, China, HK and GBA

Processes
•    Responsible for abiding by and executing related process.

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

Risk Management
•    Thorough understanding of business, compliance, legal risks among other risks, and apply due diligence and risk management measures when conducting businesses.

Governance
•    Full understanding and full execution of all regulatory, business and risk requirements and expectations

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead  to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
•    Serve as a Director of the Board 
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders
•    Branch manager
•    Affluent RMs / BDEs
•    Branch services

Skills and Experience

•    Financial skills
•    Analytical skills

Qualifications

•    University / College degree, or equivalent / better. 
•    Good English speaking as well as in writing.
•    At least 2 years of relevant experience in sales roles in financial services.
•    Highly motivated and driven by number, strong interpersonal skills and demonstrate leadership/collaboration attributes.
•    Strong sense of risk and compliance in financial industry

选择标准： 
•    大学/大学学位或同等/更好。 
•    良好的英语口语和书面表达能力。 
•    至少2年金融服务销售相关经验。 
•    积极性强，人际交往能力强，具有领导和协作能力。
•    高度金融行业风险及合规意识。

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.