JOB SUMMARY

•    Working as part of the Wealth Solutions Operations (WSO) team in Singapore to provide end-to-end governance and controls of Operational processes covering WS products supported by processing hubs and country. The incumbent will work with key stakeholders across Wealth Lending Operations, Corporate Actions, Settlements, Asset Transfers, Account Maintenance, Tax Operations and support Product Managers, Country / Group related Projects and Process enhancements.

RESPONSIBILITIES

Strategy
•    To support the 5G321-Growth strategy of the Singapore franchise to become the leading wealth manager to affluent clients. 

Business
•    The job holder will work with WSO’s stakeholders including COO, WL, Banca and CMPS Product Managers as well as hubs in India and Malaysia, Contact Centre & Client Experience teams. The job holder will also liaise with Compliance, Finance and other retail departments to achieve Business and Operational efficiency targets. 

Processes
•    He / She will manage the preparation, printing and mailing of Advices, Contract Notes and termsheets. He/she also needs to be able to support general queries and process instructions relating to Wealth Lending. In addition, the job holder will assist in the collation, preparation and submission of weekly & monthly MIS and prepare monthly updates for BGM/NFRF Project updates to Management. The job holder will also be responsible for reviewing DOIs from Country and processing hubs.  

People & Talent 
•    Job holder should be a quick learner and be a team player. He/she must be reliable, curious and able to escalate issues promptly where appropriate. He/she should be comfortable working in a fast-paced environment and prepared to go the extra mile.   

Risk Management
•    The job holder will support the Country Process Owner in the management of operational risk across processes to identify, assess, manage, mitigate, monitor, report and escalate operational and technology risks within the ambit of the Operational Risk Framework.

Governance 
•    The job holder will be responsible for assisting the Head of WSO SG in the governance of processing Hubs, Custodians and 3rd Party service providers including the conduct of service and periodic risk reviews, and managing all queries related to governance, regulatory and statutory issues.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    Outsourcing Service Providers including India, Malaysia and Singapore. 
•    Regulatory Compliance Teams.
•    BRMs and TPRM teams
•    WS COO Leads.
•    CMPS & Product Leads.
•    Country Finance & Group R2R teams. 
•    Custodian, Banks and Fund Houses.

Our Ideal Candidate

• 5+ years’ experience working with Wealth Lending, Premium Financing, Leverage Financing and Capital Market products
• Providing support for various Wealth Lending operations processes within Country and Global Business Services (GBS).
• Providing support to Wealth Lending, Premium Financing Business timely.
• Supporting account opening, maintenance, margin calls, lending booklet.
• Participating in project initiatives and taking up ad hoc tasks as required
• Support Regulatory fulfilment
• Can work Independently and be a Team player

Role Specific Technical Competencies

• Knowledge in Wealth Lending Operations
• Product Knowledge of Capital market products including Equities, OTC Derivatives, Securities, Unit Trusts and Structured Notes.
• Outsourcing Governance and Periodic risk reviews & SRM
• Regulatory Compliance & Tax operations
• Client Servicing
• Financial/Capital Markets with experience in Wealth Lending will be a plus

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers