JOB SUMMARY

This role could be based in Singapore and UK. 

The Corporate Content and Production (CC&P) team produces creative content for global audiences, working closely with the Group Web and Group Social teams within Corporate Communications to drive positive engagement with our clients, colleagues and corporate stakeholders across our Group channels. We are seeking a passionate, creative storyteller and highly motivated collaborator for our Associate, Content role. The individual will be responsible for supporting the planning, production and amplification of best-in-class external and internal content, across a range of formats and channels. The role holder will contribute to the CC&P team’s objectives to grow awareness of the Bank’s narrative and differentiated value proposition, build greater trust with clients and corporate stakeholders, and make colleagues more likely to join and stay with us. The ideal candidate will be detail-oriented, possesses strong communication skills, and is eager to learn and grow within a fast-paced corporate environment.

RESPONSIBILITIES

•    Produce high-quality content assets across a wide range of formats, including long-form articles and white papers, video scripting and production, social and web copy, and infographics 
•    Support on the scoping, production and amplification of campaigns and ‘always on’ content, working within the CC&P team, across Corporate Communications (including Group Social and Group Web), Corporate Affairs, Brand & Marketing (CABM), marketing and comms teams within our two businesses (Corporate & Investment Banking and Wealth & Retail Banking), and external content agencies as required
•    Continuously innovate and explore creative ways to deliver best-in-class content, exploring new approaches, formats or campaign tactics to increase engagement

•    Incorporate results and key learnings from campaigns and ‘always on’ content into future work to ensure continuous improvement in our execution
•    Build effective internal and external relationships, in order to bring additional insight, support and creative thinking into the team
•    Collaborate with other teams across the CABM function, including the Brand team
•    Support the effective application of our brand guidelines across the Bank, ensuring brand guidelines and tone of voice are upheld across Group channels 
•    Seek every opportunity to build a thorough understanding of the Bank’s strategy, business, markets and performance.
•    Report on content performance against agreed objectives and key results.
•    Work collaboratively across CABM teams and the wider Bank to ensure a consistent, joined up approach to storytelling 
•    Help to ensure continuous improvement in the team’s processes, including planning, performance measurement and reporting.
•    Collaborate with colleagues across the broader CABM function to support excellence in storytelling, ensuring a joined-up and consistent approach 
•    Contribute to the smooth running and high performance of the team
•    Build and maintain a network of key stakeholders across the Bank

Governance 
•    Maintain awareness and understanding of the regulatory framework in which the Group operates, as well as the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
•    Help to ensure the team achieves the outcomes set out in the Bank’s Conduct Principles 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Corporate Communications (Group Social, Group Web, Group Media Relations, Strategic Communications, Sustainability Communications)
•    Corporate Affairs, Brand and Marketing teams at Group, regional and market level
•    Business segments
•    Group Internal Communications 
•    Group Public and Regulatory Affairs (GPRA)
•    Insights, Data & Analytics
•    Global Research

Our Ideal Candidate

•    3+ years of experience in content production role 
•    Creativity and a passion for storytelling across all formats and channels

•    Ability to work in high-pressure environments
•    Ability to develop effective and collaborative working relationships 
•    Experience of working with multiple stakeholders across multiple locations
•    Understanding of what makes good content and ability to work across audiences, channels and platforms
•    Strong planning skills
•    The role is suited to candidates with a background in journalism, corporate communications and/or publishing, as well as experience of working for a large, multinational organisation. Banking-sector experience is an advantage, but not essential.

Role Specific Technical Competencies
•    Manage conduct
•    Manage risk
•    Creativity
•    Effective communications
•    Planning: tactical, strategic
•    Establishing and maintaining trust

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers