Job Summary
The role of Assistant Director, Business Risk Management WRB SG, is responsible for identifying, assessing and managing the end-to-end process risks for assigned processes within WRB Singapore. He/ She is a Risk Manager with strong expertise in retail banking business risks and the ability to collaborate effectively on AI-enabled initiatives and technologies. He/ She will be responsible for overseeing the proper execution of the processes in line with standards set out by the Global Processes and Risk Framework Owners and Group-wide / Local Regulations.
Key Responsibilities
• Lead the identification and management of end-to-end processes within the WRB Process Universe and associated risks. Partner with Process Owners to proactively manage risks and support risk assessments, thematic reviews, audits and remediation activities.
• Provide independent challenge and advice on business strategies, change initiatives, new products and emerging risks. Assess business and operational risk implications, recommend mitigating actions, and promote risk awareness and capability building across the business in alignment with the Enterprise Risk Management Framework (ERMF)
• Drive adherence to Business Risk Management objectives and key risk metrics, including timely completion of risk assessments, issue escalation, reporting and remediation. Coordinate risk incident management with Process Owners and relevant country, regional and Group stakeholders. Support the assessment and governance of risks arising from new/change processes/initiatives, including artificial intelligence (AI) and machine learning (ML) use cases, bridging business/operational risks and risk associated with the use of AI and ML.
• Foster strong partnerships across the Three Lines of Defence. Collaborate closely with Front Office, Process Owners, Operations, Technology and other First Line teams, as well as Risk Framework Owners and Internal Audit, to strengthen risk management, governance and control effectiveness.
Risk Management
• Independently identify, assess and challenge risks arising from new products, business initiatives, third-party engagements and material business processes. Drive the design and implementation of effective controls to mitigate operational, conduct, compliance and technology-related risks, including AI/ML, data management, fraud, financial crime, third-party and change management risks, in line with the ERMF.
Governance
• Promote strong risk, control and conduct culture across WRB Singapore. Monitor and report on risk profile and performance, raise awareness of governance and supervisory responsibilities, and support governance forums and committees through insightful risk assessments, management reporting and recommendations.
Regulatory and Business Conduct
• Display exemplary conduct and consistently demonstrate the Bank's valued behaviours of Do the Right Thing, Never Settle and Better Together. Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, integrity and regulatory compliance, ensuring adherence to all applicable laws, regulations, policies and the Group Code of Conduct and Ethics.
• Promote the delivery of the Bank's conduct outcomes, including fair client outcomes, effective governance, regulatory confidence, protection of data and assets, ethical leadership and a healthy risk culture.
• Effectively identify, escalate, assess, mitigate and resolve risk, conduct and compliance matters in a timely and collaborative manner.
• Support fulfilment of applicable PRA, FCA, MAS and other regulatory responsibilities, ensuring appropriate governance, oversight and accountability
Key stakeholders
• Head, Business Risk Management, WRB Singapore
• Head, WRB Singapore, ASEAN and South Asia
• COO, WRB Singapore and ASA
• Country WRB Business and Operations Teams
• Country & Group Compliance Team
• Country & Group WRB Operational Tech & ICS Risk
• Business Risk Management Team, WRB Singapore & Group
Other Responsibilities
• Embed Here for good and Group’s brand and values in Singapore WRB;
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
• 4+ years of experience in retail banking or wealth management risk, covering operational risk, conduct risk, regulatory risk, data privacy risk and control governance.
• Strong understanding of retail banking and wealth management products, customer journeys, sales processes, complaints management and control frameworks.
• Familiarity with regulatory expectations relating to AI, data governance, consumer protection, data privacy and the ethical use of technology in the banking industry.
• Bachelor’s degree in Risk Management, Data Analytics, Data Science, Business, Banking, Finance or a related discipline.
• Professional certifications such as AIGP (Responsible AI Governance), CRISC, CISA or equivalent risk, audit or technology qualifications would be an advantage.
Role Specific Technical Competencies
• Business Risks Management
• MAS Regulatory requirements
• Issue Management and Resolution
• Understanding of AI and machine learning concepts
• Application of risk and controls management frameworks
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
