Job Summary

This role could be based in Singapore and India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based. 

Transaction Banking Group Product Management is hiring an Associate Director, Card Payables who will:
•    Direct and influence the development of the Commercial Card product to ensure alignment to Business, Regulatory compliance across the bank’s footprint.
•    Support the development, go-to-market, launch and ongoing optimization of the commercial card proposition for Corporate, Commercial and Institutional Banking (CCIB) clients

Standard Chartered is investing significantly in its transaction banking capabilities to meet clients and business needs globally whilst increasing operational efficiency and deliver best in-class transaction banking products. In this role, the individual will be responsible for identifying opportunities, validating business cases and leading agile squads to deliver solutions to meet our changing business and client requirements within the Commercial Card product. 

You will be supporting the cash management agenda to fulfil CCIB clients’ need for a more efficient method of payment in all areas of procurement, from travel & entertainment (T&E) to B2B. You should be comfortable with data, market research, development of commercialisation material and peripherals that will be deployed to our key transaction banking markets. The candidate will also be required to develop and demonstrate an ability to manage stakeholders within and outside of transaction banking.

In addition, you will also be responsible for supporting external partnerships with card processors, card schemes, vendors and fintech companies within the commercial card payment eco-system. 

Key Responsibilities

Commercial Card Product Development and Management:
•    Alongside country and regional product managers, interpret discretionary and regulatory changes, and assess the impact on the Commercial Card product
•    Validate independently the business case for new requests tabled to the Group Product team within the Product Lifecycle framework
•    Work independently to manage and deliver the change ensuring no regulatory breaches (including articulation of detailed use-cases, solutioning and agile delivery). 
•    Defining operating model in conjunction with operations, implementation, servicing and technology stakeholders
•    Adopt and embed both Change Delivery Standard (CDS) and Group’s Enterprise Software Delivery Lifecycle (eSDLC) throughout the lifecycle of the product. Ensure Product Lifecycle (PLC) standards are always adhered.
•    Product Owner for Agile Delivery - Owns, prioritizes, and maintains the product backlog within the Hive/ squads ensuring the highest-priority items are delivered first.
•    Accountable for successful completion of discretionary and regulatory delivery including testing and production verification runs to ensure functionality matches compliance requirements while maintaining commercial viability
•    Lead the prioritization and trade-off discussions with relevant stakeholders and offer strategic direction.
•    Perform executive program reporting of progress update, risk, issues and mitigating actions to all required governance forums.
•    Develop go-to-market material to support internal and external training, marketing and business development opportunities (if applicable) from the change.
•    Manage a clearly defined, transparent and strategically prioritized book of work with regional/country product and technology teams.

Responsible for successful platform enhancements and rollouts
•    Ensuring successful product implementation post technical implementation 
•    Ensuring adequate training and knowledge transfer to in-country users 
•    Support pilot client implementation 
•    Plan and manage client migration where required

Stakeholder Management:
•    Ensuring synchronisation of efforts across multiple stakeholders across Program Managers, Operations, Compliance, Risk and Technology teams to ensure regulatory compliance is embedded into product design and operational process
•    Maintain regular connect and engagement with key stakeholders periodically. Addressing stakeholder concerns and managing expectations 
•    Lead parallel teams to work towards optimising the product value based on continuous feedback and by refining the backlog.

Regulatory and Business Conduct
•    Ensure adherence to all governance policies and framework in all aspects of deliverables. Complete all required governance and regulatory obligation and training where applicable
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Regional and Country Product teams
•    Program Management and Technology Delivery Teams
•    CFCR, Operations Risk, COO
•    CCIB Coverage and Sales 

Our Ideal Candidate

•    Degree in Business or equivalent disciplines. Degree in Information Technology is an advantage.
•    5+ years’ experience in commercial card or cash product management &development
•    Strong product management, project management, and analytical problem-solving skills and use of relevant tools
•    Solid product management experience in implementing medium-large scale product enablers and platforms in the transaction banking area and across multiple countries. 
•    Ability to work to tight timelines and at the same time produce a quality deliverable. 
•    Strong product development and project management skills, including high attention to detail and facilitation experience
•    Strong experience of working collaboratively and independently
•    Proactive and independent in developing solutions to issues and challenges
•    Strong business writing skills, communication and presentation skills
•    Strong stakeholder management, negotiation and interpersonal skills; with clear demonstration of ability to work across markets, time zones and cultures.

Role Specific Technical Skills and Competencies

•    Payments
•    Commercial Card
•    Product Management
•    Product Development
•    Financial and commercial acumen
•    Communication and presentation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers