JOB SUMMARY

• To support the Head, Affluent Segment Proposition in formulation of country strategies, execution and delivery of Affluent clients CVP, achieving and maintaining the Bank’s Best-In-Class position amongst Affluent Segments, and directing business development with a “clients first” lens.
• Role entails taking ownership to drive initiatives to support the Affluent Clients CVP. 
• Contribute to planning and launching proposition initiatives and implementing business strategies of Affluent Segment in alignment with Group directives to achieve business targets
• Liaise with key stakeholders across products, channels, marketing and others on supporting the execution of our proposition initiatives
• Review and formulate the country CVP strategies based on key customer insights and market trends
• Develop analysis on our Affluent clienteles and provide insights on our initiatives’ performance, utilize insights to enhance the existing offerings and to achieve business objectives on proposition differentiation, customer usage and satisfaction

RESPONSIBILITIES

Strategy

• Provide thought leadership on Affluent Clients CVP 

Business

• Drive Affluent Clients initiatives to acquire new Affluent Clients, and increasing revenue and client stickiness through effective cross sell 

Processes

• To improve on existing processes for Affluent clients 

People & Talent

• To exemplify the bank’s valued behaviours 

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 5 years of experience in Priority Banking Segment
• Qualification: Graduate 
• Effective communication

Role Specific Technical Competencies

• Business Acumen
• Industry knowledge
• Planning: Tactical, Strategic
• Strategic sourcing
• Customer experience management
• Understanding customer needs 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers