Job Title Here Experience Director
Title: Business Risk & Governance Lead
Singapore, SG
RESPONSIBILITIES
Strategy
SC Ventures (“SCV”) was established with the purpose of “Rewiring the DNA in Banking”. SCV has three divisions:
A) Intrapreneurs and Co-Creations, enabling innovation at large in the Bank by supporting:
• Entrepreneurially minded colleagues as “Intrapreneurs”, developing ideas to products, services or new business models.
• Collaboration with fintech companies, supported by the SC Ventures Fintech Bridge, Proof of Concept (“POC”) framework and POC funding.
• Client engagement on co-creation activities.
B) Investment Funds (“Fund”) focused on acquiring minority stakes in fintech companies (“fintechs”).
C) Venture building, exploring new business models (“ventures”), with the objective of providing ‘optionality’ for the Group in the way it engages existing and new customers and markets. These ventures adopt a start-up model, operating independently of the Group’s existing businesses, funded in a venture capital fashion, and under a different governance and risk management framework
Business
SC Ventures Platform Activity
• Support the Business to drive the COO, Business Risk and Governance Agenda at the SCV Platform.
• Take ownership for the delivery of Business / First-Line accountabilities defined in the SCV Enterprise Risk Management Framework (and any other Group or SCV Principal Risk Type (“PRT”) Frameworks).
• Responsible for developing a risk awareness and risk culture in the Business / First Line across the SCV Platform and venture portfolio.
• Collaborate with relevant SCV, Region and Group stakeholders and contribute to and ensure adherence to Group policies and controls.
• Evaluate the gaps in risk awareness and skills across the SCV Platform and design and implement suitable learning and training initiatives for the target audience.
• Continuously evaluate and identify PRT risk, including operational risk sub-types, for risk assessment and control arising from SCV business strategies and the ventures portfolio. Provide guidance on any risk remediation actions related to the above as required.
• Engage third parties (e.g., associations, consulting firms, Banking groups, technology companies and fintechs) to understand industry best practice and apply these learnings. Share and drive adoption of best practice across the venture portfolio and provoke thought leadership.
• Coordinate with relevant SCV, Venture, Region and Group stakeholders to increase transparency and share key developments, learnings and best practice.
• Participate in regulatory change projects and Group and Venture initiatives.
Venture Building Activity
Working closely with the relevant Venture Leads / Founders, the candidate will support several ventures through the venture building lifecycle (i.e., Design and Development, Alpha and Beta Stages). The candidate will be responsible for supporting the overall project delivery and building the risk programme at their assigned ventures.
The responsibilities include supporting ventures to meet their operational, risk, compliance and governance requirements prior to their commercial Go-Live and building processes and controls to the satisfaction of the Second Line Risk Owners. The activities will include, but are not limited to, the following:
• Identification of Venture building milestones and tracking these milestones to closure
• High-level risk assessment for the ventures prior to Seed Funding to help them identify key risks and propose mitigation in the Pitch deck.
• Analysis of the Business Value Proposition / Business Model of a venture to identify the High-Level Business and Functional Processes relevant and critical for operationalisation of the venture and delivery of the business proposition.
• Document key business processes and their sub processes (where relevant) and confirm with the venture team the completeness of the identified Process Universe including the First Line process ownership.
• Assess the applicability / relevance of each of the PRTs for the business value proposition of the venture. Identify the Potential Failures across the agreed Process Universe, Assess and grade the materiality of applicable PRTs and Sub Risk Types using relevant risk assessment matrix.
• Define high level mitigants to control the critical risks to a Low Residual Risk.
• Conduct discussions with the second line RFO for each of the PRT (e.g., Technology, Financial Crime Compliance, Operational Risk etc.) to review the PRT applicability and risk grading and mitigants. Identify and additional Risks / Potential Failures and agree the mitigants / controls and control indicators with the RFOs.
• Implement key business processes and their sub processes (where relevant) and support the operationalisation agenda of the venture entity.
• Define and agree Alpha Testing Parameters and provide evidence to the functional subject matter experts (“SMEs”) / RFOs on the Alpha Testing requirements and secure signoff.
• Complete Control Testing during Alpha Stage and gather evidence of control performances.
• Create the Risk Register on SC Ventures Governance and Risk & Compliance (“GRC”) tool and seek approvals from the functional SMEs / RFOs for their individual risk types.
• Identify the key policies that the venture needs to adopt and initiate steps to adapt them to venture requirements (if applicable).
• Define and agree the Beta Testing Parameters, Evidence for Beta Testing requirements for RFO approval, seek RFO and SCV Risk Committee (“SCVRC”) approval, if required, to commence Beta Testing.
• Together with Venture Lead / Chief Executive Officer (“CEO”), initiate the hiring of venture risk team and key support functions at the venture.
• Complete Control Testing during Beta Stage and gather evidence of control performance. Assess Residual Risk for the critical business processes (Medium or Higher rated risks) and provide Residual Risk Profile to the functional SME / RFO.
• Adopt Enterprise Risk Management Framework and policies, set up the Executive Risk Committee (“ERC”) and commence reporting of key metrics (i.e. Risk Appetite, conduct, and compliance) to ERC and Board.
• Resolve operational and risk issues. Obtain sign off from SMEs/RFOs of Risk Register, Treatment Plans / Risk Acceptance for Elevated Residual Risks and Product Approval.
• Embed Business Continuity Planning and Disaster Management processes.
• Train Venture staff on key risk management processes.
• Support the venture team in their preparations for Go-Live, including helping them to secure required approvals.
Processes
Risk Processes
• Identify processes that involve material risks and ensure appropriate and calibrated control mechanisms are implemented and approved.
• Responsible for ensuring adherence to specified risk deliverables and deadlines, along with the execution of CST / KCIs in the SCV Platform and ventures prior to Go-Live.
• Act as a key escalation point for the business for all PRT risk related events and incidents and queries that arise at your assigned ventures.
• Support your assigned ventures in reducing the impact of operational risks and minimising events, including losses, and ensuring material operational events are investigated to prevent recurrence.
• Perform root cause review of material operational risk events for institutional learning and enhancement of controls.
• Support your assigned ventures to define treatment plans for Material Risk Events and areas of Elevated Residual Risk and monitor both the implementation of such plans and the closure of risk treatments
Risk Management
• Monitor adherence to risk appetite and guide and assist ventures to remediate risk appetite breaches. Speak out on emerging risks across the venture portfolio.
• Ensure compliance with policies applicable to SCV. Challenge processes, procedures, and policy if there is opportunity for efficiency improvements including support to assess the effectiveness of frameworks and policies
• Regularly evaluate and identify PRT risks for new products and new businesses, regulatory and thematic risks, and drive the implementation of appropriate and calibrated controls to mitigate these risks across the venture portfolio.
• Raise awareness of business controls, governance and supervision responsibilities amongst relevant SCV Platform and venture staff.
• Assess the risk management and operational capability at SCV Platform and ventures in the portfolio and advise on remedial actions. Identify knowledge gaps, facilitate training on PRTs and policies for SCV Platform and venture staff.
Governance
• Lead the First Line Conduct agenda at SCV Platform and other key compliance activities. Engage relevant Business teams on issues and in the event of trigger events (e.g. Conduct, COI). Develop and track progress against annual Conduct Plan. Participate in Conduct Health Check and annual Conduct Risk Management Effectiveness Assessment.
• Ensure adequate governance and oversight of risk at designated ventures, through the escalation and appropriate resolution of risk exposures to the Venture Board, SCVRC, Group Risk Committee (“GRC”) or Group Reputational Risk Committee (“GRRC”) as required.
• Ensure that all required risk management information and metrics are captured at designated ventures, monitored at the SCV Platform and reported to SCVRC (e.g., Risk Appetite, Risk Profile, Material Risk Events, Conduct Metrics and other metrics etc)
• Track closure of management actions and treatment plans at SCV Platform and at designated ventures (Risk Appetite, Risk Events, Go-Live Actions, Board Effectiveness Reviews).
• Support SCV Business Leads / Venture CEOs / Venture Leads in the preparation of papers submitted to the SCVRC.
• Support SCV Business Leads / Venture CEOs / Venture Leads in relation to venture funding, fundraises and mergers & acquisitions.
• Engage Group Internal Audit and support relevant Business and Functional teams on SCV Platform and Venture audits. Track progress of management actions related to Audit Issues and support relevant Business and Functional teams in submitting Issue Closure Reports.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Support the First Line COO & Business Risk team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Key Stakeholders
Internal:
Group and SCV:
• SC Group Traded Risk Management (TRM)
• SC Group Credit Risk
• SC Group Treasury Risk
• SC Group Digital Asset Risk
• SCV Chief Risk Officer (CRO)
• SCV Chief Operating Officer (COO) / Accelerators
• SCV Risk Framework Owners (RFO), and
• SCV Functional Subject Matter Experts (SME)
Other Responsibilities
• Embed Here for good and Group’s brand and values in the business and SC Ventures;
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Qualifications
• Education Minimum of Degree or other advanced education.
• Languages English
Role Specific Technical Competencies
• Knowledge of Financial and Non-Financial Risk Types and hands on experience in managing one or more financial or non-financial risks in a business or function.
• Understanding of Operational Risk Practice and Assessment of Operational Risks in Business Processes
• Knowledge of Business Processes and controls in one or more business or functional areas
• Knowledge of Risk Appetite, Risk Metrics, Control Self Assessments etc.
• Knowledge of Internal Audit practices and methodology
• Knowledge of Project Management methodologies and experience in managing change management programmes
• Knowledge of financial services and digital asset regulations and experience in managing regulatory change initiatives
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.