Job Summary

The individual will have responsibility for supporting the management of a regulatory critical multi jurisdictional, multi business and multi functional data strategy, globally for CLM within Data and Coverage Platforms (DDCP) for the digital transformation of the bank and ensure successful delivery across the Program. Specifically this role is focussed solely on supporting the DDCP CLM Program lead to:

1. Platform & Architecture Foundation

• Design the strategy for a Cloud-Ready Platform with full scalability incorporated for future expected growth. Candidate will use Terraform/infrastructure-as-code approaches in order to provide consistent deployment strategies.
• Unified Data Model: Enterprise Client Architecture design liaison that considers relationships between data entities and all facets of that client relationship. This includes evaluation of modelling / technology and AI opportunities.
• Real-Time Capabilities: Define and design any RT capabilities as required by the service design..
• Principles and standards: adherence to and assistance in shaping the design of principles and standards for delivery. 

2. Analytics & AI Backbone

• Unified Data Engineering: ETL pipelines that create a consistent client view
• Strengthen our Digital and AI Core:
  • Data – align with and work in close cooperation with the CLM Data mapping lead.
  • Security: assist in the design and specification of the necessary security. 
  • AI: evaluate and assist optionality for AI Agents; AI Knowledge; ML Model Management and where required Advanced Features such as centralized feature store, synthetic data generation for testing, and anomaly detection baselines
• Entity Resolution: assist in the data strategy and data management of entity resolution techniques for the final chose architectural solution.

Also included in the role is oversight and advisory services to help shape an AI-First strategy. 

3. Governance & Compliance

• Clear Data Ownership: Define data strategy roles across the programme with accountability aligned to RACI. 
• Active Data Stewardship: Oversee in conjunction with programme leadership on training and tools for those managing our data quality and lineage
• Active D&A Standards: define, own, and deliver data management standards i.e., standards beyond the 5 data risks.
• Regulatory Readiness: Define shape and assist delivery of pre-aggregated datasets for reporting and a system to track regulatory changes
• Attestation Store/Repository: Ownership and oversight of structured storage for all certifications regulators require, within the constrains of the RACI. 
• Compliance Quality Gates: Design Authority, Modelling Authority, Productionalisation Approval Board.

4. Master Data & Integration
Ownership of influencing and shaping:

• Single Source of Truth: Authoritative sources with rich metadata and lineage
• Entity Structures: Models for corporate hierarchies and UBO identification
• Regulatory Classifications: FATCA/CRS status, MiFID categories for our global footprint
• Document Intelligence: Structured data extraction from all those forms

5. Business Intelligence & Client Analytics
Ownership of influencing and shaping:

• Performance Dashboards: Measuring how well we're serving clients and meeting goals
• Client Journey Analytics: Multi-channel data integration to understand client experiences
• Relationship Value Metrics: Profitability scoring and potential value assessments
• Including: Network Analytics, Opportunity Analytics, Value Proposition Analytics 

6. Document & Process Management
Ownership of influencing and shaping:

• Classification and embedding System: Organizing document library with smart tagging, tokenisation and vectorisation
• Digital Lifecycle Tracking: Monitoring expirations and triggering renewals automatically
• Intelligent Extraction: Using NLP/OCR/GenAI to convert documents to structured data (the BHAG from last year)

7. Migration & Legacy Integration
Ownership of influencing and shaping:

• Phased Migration: mapping with quality validation
• Data Virtualization: Giving access to legacy data without full replication
• API abstraction
• Service bus

8. Privacy & Consent Management
Ownership of influencing and shaping in conjunction with regulatory and compliance leads:

• Granular Consent Tracking: Managing permissions across jurisdictions
• Rights Management: Workflows for handling GDPR and similar requests
• Cross-Border Registry: Documenting our transfer mechanisms and safeguards
• Country Governance

Key Responsibilities

Strategy

• Per the above detailed responsibilities, take ownership, lead and direct delivery of the components. Further evaluation the business strategy requirements, north star and service design to ensure appropriateness of future operating model. Leverage industry expertise, including industry body participation, to shape future horizon strategy for data strategy, specifically including future flexibility of design to allow for rapid mobility and reaction to extraneous factors that have direct bearing on operational stability. An example being geopolitical and regulatory / legislative considerations. 

Business

• As above 

Processes

• Please refer to detailed responsibilities 

People & Talent 

• Where appropriate and required, build capable bench with sufficient focus on succession planning.  

Risk Management

• Proactively identify risks and challenges on a consolidated basis across workstreams in DDCP portfolio, working with stakeholders to develop and implement solutions to mitigate these, and escalating to the CPOs where additional support is necessary. 

Governance 

• Ensure that the programme complies with relevant governance standards.    

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Digital Platforms team in assigned countries to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

​​​​​​​Key stakeholders

Internal

• CLM-T Lead
• Technology 
• Finance
• Audit
• Risk
• Compliance
• COO team
• CCIB Business

Our Ideal Candidate

• Deep multi institutional multi jurisdictional experience of complex CLM project delivery. Specific skills related to complex regulatory jurisdictions (such as China / India as examples) a necessity. Strong track record of senior C level engagement a necessity. PMI, Agile, PMO credentials is a plus.
• 15+ years’ of experience in large scale program, project management in financial services, corporate or investment banking.
• Proven track record of multi jurisdictional multi modal programme delivery specifically with data lineage optimization and AI driven solutioning. 
• Ability to quickly ramp up on new concepts to keep up with the changing environment, deal with uncertainty
• Track record of managing large scale & complex global roll outs
• Highly experienced in financial/budget management
• Demonstrates good understanding of a wide range of elements of the Bank’s business and the customers, industries, and partners with which the Bank is involved.
• Strong commercial acumen, as well as demonstrable experience of understanding relationships between key financial and non-financial business drivers
• Analytical, critical, and creative problem-solving skills with an in-depth understanding of utilizing electronic delivery channels to meet business goals and client needs.
• Effective and persuasive communication both written and spoken, with strong presentation skills.
• Collaboration skills; ability to drive understanding and information exchange across all stakeholders
• Highly experienced on synthesizing data and providing analytics driven insights
• Highly experienced in financial/budget management
• Attention to detail, ability to articulate without ambiguity
• Strong time management and organizational skills
• Experience in Agile implementation
• Specific skills to include multi region multi jurisdiction CLM project delivery (China and India a plus) 
• Specific experience of regulatory interpretation and navigation, especially in complex regulatory environments, including cross border operational design for KYC / CDD a must. 

Role Specific Technical Competencies

• Program, project management in financial services
• Financial / budget management
• Communication (written / verbal)
• Presentation 
• Time and organization management
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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Visit our careers website www.sc.com/careers