Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Director, 2LA Assurance, Markets / Compliance & Conduct(Singapore, UK)

43568

Singapore, SG

Governance, Risk Management & Compliance
Regular Employee
Office - Full Time
9 Nov 2025

JOB SUMMARY

This role could be based in Singapore and London. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

 

Conduct, Financial Crime & Compliance (CFCC)’s vision is  "Partnering to drive the right outcomes for clients and communities"

The Second Line Assurance (2LA) function within CFCC provides independent, effective, insightful and risk based assurance across non-financial risk-types. 

Our vision is ONE approach, ONE plan, ONE mindset: a digital, commercial and risk based function that focuses on key risks that impact our clients, business and regulators; Insights that improve client experience and risk management;  a talent bank recruiting, growing and delivering even stronger talent.

 

RESPONSIBILITIES

Strategy
•    Collaborate with and support their Head of Assurance (HOA), directly contributing to the overall strategy of the function through the development of the 2LA Annual Plan (“the Plan”) with particular focus on Markets Compliance & Conduct Assurance.
•    Contribute to any development of the 2LA Methodology (“the Methodology”) as necessary; ensure that approved changes to the Methodology are communicated and cascaded to the team. 
•    Lead team toward high performing to execute according to methodology 
•    Coordinate and lead delivery of the Plan as required across first and second line of defence.

 

Business

•    Communicate outcomes from Assurance reviews to relevant stakeholders and support them in developing mitigating actions to correct identified issues.
•    Lead and execute assigned review tasks within the designated business area; identify and record potential issues and ensure that these are formally evaluated according to the Methodology.
•    Actively engage in the Review processes, taking every opportunity to develop their knowledge and understanding of SCB Business, in particular Markets business,  and the execution of Assurance while delivering / leading tasks.

•    Ensure that key changes (to laws, rules, regulations) relevant to the execution of Assurance activities are communicated and cascaded to the Assurance team where necessary; acting as point of contact for the Markets business. 
•    Support Head of Assurance, demonstrating knowledge and capability to stakeholders in the delivery of the Plan for their area of responsibility; when required, acting as delegate for their Head of Assurance

 

Processes
•    In coordination with Program Team, fully engage in the collection of the relevant information to develop risk-based assurance reviews, participate in the 1st and 2nd Line Stakeholders discussions, gather 1st and 3rd line testing, analyse the CC CRA, review Region Heads Bottoms Up Plan to deliver consistency and efficiency across the consolidated plan; in particular identifying risks & insights for Markets business
•    Lead team through all scoping and set up processes for assigned reviews and other tasks as assigned
•    Ensure that all work papers required for assigned Reviews are completed to required quality standards and that all documentation is correctly filed, as required by the Methodology.
•    As required by the Methodology track issues throughout the issue lifecycle, capture and track the issue data in the relevant tracking tool and ensure the remediation of issues arising from assigned Reviews (and any other assigned task) is sustainable and validated before closure. In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure their Head of Assurance is informed, and action is taken quickly to remediate - or related activities are ceased. 
•    Propose control enhancements and / or simplifications where appropriate; support all control checks required under the Operational Risk Framework (“ORF”). 
•    Promote 2LA co-operation and partnership with Auditors, regulators, peers and industry. 
•    Monitor quality standards for Reviews and take action to drive performance improvement where required.
•    Capture and communicate insights arising from Review execution; actively engage in driving improvement of the Methodology.
•    Drive skills management processes for managed staff, ensuring skills assessments are correctly completed and maintained.
•    Ensure the timely release of Review team members to their next task; actively manage assigned resources to ensure that tasks are completed on schedule; work closely with G&O to manage unexpected resource requirements.
•    2LA fieldwork may require international travel for extended periods of time.

People & Talent
•    Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.  Support the development of Compliance & Conduct Risks, in particular to Markets business,  based on assessment for 2 LA team members, including identifying needs and leading training as required.
•    Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a ‘Here for good’ culture and the Group Code of Conduct.
•    Stimulate an environment where forward planning prioritisation, deadline management and streamline workflows and collaborative, inclusive effective work practices are the norm. 

Risk Management
•    Make recommendations to relevant stakeholders (mainly Markets Business, including Compliance & Conduct Principal Risks) on possible risk management responses to identified risks and / or issues from assurance reviews; support them in the execution of mitigating actions.
•    Adhere to the required standards of risk management for the management of all Assurance processes.

Governance
•    Determine patterns and trends of identified issues across the relevant subject matter.  Lead  reviews, set appropriate corrective action to remediate, and report to appropriate governance forums
•    Ensure that work delivered in their area of responsibility follows prescribed workflows and meets quality standards for the Assurance function with the required attention to detail and within the timelines set.
•    Swiftly escalate significant risks and issues arising from 2LA activities by notifying their Head of Assurance.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.


Key Stakeholders

•    Markets & related Functions
•    CFCR Management

 

Our Ideal Candidate

•    Bachelor’s degree or Equivalent
•    Auditing, Risk Management, Compliance background required 
•    Experience performing walkthroughs, risk assessments of the internal controls’ environment, performing controls and substantive testing
•    Comprehensive knowledge of banking and investment product across client segments
•    Good knowledge of regional regulatory requirements, including recent regulatory reforms
•    8+ years od experience in review or assurance (compliance or audit reviews, operational risk reviews or testing, risk management)
•    Strong analytical skills, and confidence in interrogating data, processes and interviewing stakeholders. 
•    Excellent oral and written communication skills – ability to present complex information clearly and concisely
•    Takes responsibility, ownership and accountability for own tasks and work output.
•    Licenses related to Financial Markets and supervision a plus (e.g. Series 7, 24). Certifications like International Compliance Association Diploma (“ICA Dip AML”), Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), Certified Financial Crime Specialist (CFCS) are a plus (optional).

•    Licenses - Licenses related to Markets business, Compliance risks and supervision a plus

Role Specific Technical Competencies
•    Assurance Technical Skills
•    Markets Compliance & Conduct Knowledge
•    Leadership Capabilities

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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