RESPONSIBILITIES

This role could be based in Singapore and UK. 

Responsible for supporting the Head, CFCR Advisory, T&O in managing all regulatory Compliance, Financial Crime and Conduct Risk (CFCR) relating to the (see Business and Regulatory & Business Conduct) and aligning this to the vision and strategy of the function (see Strategy), the Enterprise Risk Management Framework (ERMF) (see Risk Management), and delegation of authority documents where relevant. It also includes other risks relating to Financial Crime Risk (i.e., Anti-Money Laundering Risk, Tax Evasion Risk, Sanctions Risk, Anti-Bribery & Corruption Risk and Fraud Risk)

First line is responsible for the implementation of CFCR policies and procedures for business processes to the extent the processes have been identified as owned by the CFCR function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function which are hubbed or outsourced. (see Governance)

In addition, responsible to support Head, CFCR Advisory, T&O to execute for the following:
•    Support the Group meet its commitment of being "Here for Good" by building a sustainable framework that places Conduct, Financial Crime and Compliance best practice standards, at the forefront of the Group's agenda.
•    As an independent second line risk control function, the relevant aspects of the CFCR Frameworks through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the T&O Function.
•    Maintain independence, deliver timely responses, and timely escalation of risks and issues where the management tolerance of the firm is exceeded.
•    Maintain constructive and effective stakeholder relationships with the relevant business and supporting functions. 
•    Support the management of regulatory relationships with all of the Group’s regulators, whose rules the Group is subject to.

Strategy
•    Support Head, CFCR Advisory, T&O to set and implement the vision and strategy for the CFCR function and in support of the Bank’s strategic direction and growth aspirations.
•    Build with respective Head, CFCR Advisory, T&O to promote the culture and practice of compliance with CFCR standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
•    Input to business/functions operating model design of relevant Compliance, FCC and business/functions processes.

Business

•    Execute the relevant aspects of the Compliance and FCC Principal Risk Types through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's Support Functions.
•    Execute high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the T&O Function performance scorecard.
•    Develop a comprehensive understanding of the relevant operating models and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCR outcomes.   
•    Build and maintain an effective and constructive relationship with all key T&O Function stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality Conduct, Financial Crime & Compliance-related advice and guidance to enable the business and functions to meet/achieve their strategic tactical objectives. 
•    Maintain constructive and effective stakeholder relationships with the relevant business and supporting functions, and assist the Country Chief Compliance Officers to interface with and support all key stakeholders.
•    Be a ‘trusted advisor’ to the T&O Function and provide timely advice to ensure compliance with all relevant laws and regulations.
•    Proactively execute and challenge the T&O Function to exhibit appropriate conduct, comply with regulatory, Conduct, Financial Crime and Compliance requirements and strive to achieve fair outcome for clients.

•    Provide CFCR-related advice, analysis (and challenge when appropriate) in relation to selected Functions, including compliance with relevant Group CFCR standards, product governance, product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), client and transactional advice.
•    Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/appetite.
•    Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCR risk mitigation. 
•    Execute the culture and practice of global standards to the business, while managing local requirements. 

Processes

•    Execute under delegation from the respective Risk Framework Owners for the principal risk types of Compliance, Conduct and FCC in discharging the responsibilities contained in the ERMF relating to businesses to the extent that CFCR Advisory, businesses is the appropriate second line risk owner. 
•    Build and maintain effective policies/processes/DOIs (including training, advice and support) to address CFCR risks across T&O Function, aligning with Group and relevant regulatory requirements. Risk of potential non-compliance with CFCR laws or regulations should be escalated to the Global Head, Regulatory and Conduct Risks.
•    Provide governance and oversight over the implementation of CFCR related policies and standards relevant to T&O Function. 
•    Provide direction and challenge to functional senior management to ensure that they establish and monitor appropriate processes for compliance with CFCR policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
•    Influence the transition to self-help, automation and digitization of compliance advice and coverage matters, including but not limited to Ask Compliance and Advisor Connect.
•    The role holder is not responsible for CFCR first line processes unless specifically delegated by and/or agreed with the group process owner. 
•    The role holder is not responsible to ensure that T&O Function and CFCR process owners agree their respective handoffs, which ought to be documented in a service level agreement. However, consistent with the CFCR Coverage second line responsibilities under the ERMF, the role holder is responsible to ensure that in the absence of an agreement or if responsibilities are poorly executed, the risks inherent in T&O Function are addressed in line with the ERMF.

People & Talent
•    Execute through example, build and influence the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
•    Support and influence the stimulation of an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
•    Collaborate with training teams to input to training curriculum to support closing of capability gaps in offshore team and Managed Services, if any.
•    Build and maintain strong relationships with the wider Business CFCR Coverage team and encouraging team collaboration.
•    Enable and promote the CFCR Managed Services model including active assessment and transfer of activities from onshore and offshore team to Managed Services capability.
•    Drive the migration of skill, knowledge, best practice and lesson learned across the network between CFCR Coverage colleagues especially in relation to regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to T&O Function.
•    As and when required undertake training for new Certified Persons in the Functions under the Senior Managers’ Regime.

Risk Management

•    In accordance with the Group’s Enterprise Risk Management Framework (ERMF), act as second line Risk Owner for appropriate and relevant T&O Function processes.
•    Collaborate with the CFCR Management Team to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.

•    Ensure effective management of Functions CFCR Coverage matters, and in collaboration with the rest of the CFCR team, effectively manage regulatory issues that have a significant impact on T&O Function. 
•    Collaborate with relevant senior managers to support a programme for Conduct, Financial Crime and Compliance monitoring, surveillance and/or assurance for T&O Function.
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Group and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Where relevant breach reporting includes FCC risks, this should also be escalated to Global Head, Regulatory and Conduct Risks.  
•    Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated regulatory, compliance and financial crime (AML/Sanctions/ABC/Fraud) related risks, and proactive engagement in regulatory reform, in relation to relevant function processes and activities.
•    Oversee and work closely with the Group Shared Investigation Services team in relation to investigations concerning T&O Function. 
•    Work with the T&O Function to proactively identify and record “Issues-Known-To-Management”.
•    Liaise with the internal audit and CFCR Assurance functions to ensure that any CFCR weakness identified by the internal audit function relating to T&O Function activities are appropriately followed up.
•    Obtain and review appropriate management information and trackers pertaining to T&O Function to ensure all relevant issues and matters are tracked, followed up; regularly assessed; and reported on. This should include CFCR issues relating to T&O Function, including oversight of risk acceptance and/or mitigating action plans. 
•    Ensure that appropriate reports are provided to relevant T&O Function risk and control forums and management groups on key CFCR risks and issues pertaining to T&O Function.
•    Provide advice on the application of CFCR risk management frameworks and provide advice to relevant stakeholders on outcomes of risk identification and assessment methodologies.
•    Maintain oversight of risk acceptance and/or mitigating action plans relating to T&O Function. 
•    Understand relevant technical aspects of systems pertinent to T&O Function. 

Governance
•    Attend relevant governance meetings, and provide relevant reports to senior management and governance/risk committees when delegated.
•    Build in the identification and escalation of potential business CFCR related, risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
•    Ensure appropriate business product governance measures are in place so that product approval documents reflect all relevant regulatory requirements. 
•    Propose control effectiveness and efficiency improvements and simplifications where appropriate.
•    Ensure lessons learned from audit findings and CFCR monitoring and/or assurance activities are properly prepared and cascaded.
•    Within the Group's ERMF, maintain an appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across T&O Function. 
•    Support adequate management MI/trackers across all aspects of one’s coverage and responsibility to ensure all issues and matters relating to businesses are tracked, followed, regularly assessed and reported on, including oversight of risk acceptance and/or mitigating action plans, identification and management of high risk clients or specific country reviews relating to the businesses.

Regulatory Relationships and Regulatory Change

Collaborate with CFCR Governance resources in country in relation to:
•    the identification and inclusion of relevant business matters for discussion in the Government & Regulatory Relationship Plans (“GRRPs”)
•    the management of regulatory inspections and identification of regulatory reform that directly relates to T&O Function
•    the provision of briefings and guidance to business management on relevant regulatory matters
•    ensuring T&O Function are properly prepared for routine regulatory exams, audits and supervisory inspections, as well as to managing the response from the businesses; and
•    support relevant stakeholders to respond to regulatory questions.

Project/Change Management
•    Assist Head, CFCR Advisory, T&O, on key change programmes and projects for Functions CFCR Coverage.
•    Maintain workplans specific to Functions CFCR Coverage, functional projects/initiatives, and communicate the same to stakeholders in a regular, timely fashion to inform and seek inputs.
•    Work with the Head, CFCR Advisory, T&O to review T&O Function’s new business requirements and provide solutions where required.
•    Build an environment where forward planning, prioritisation and deadline management lead to efficient work practices and streamlined functional activities and processes.
•    Support business as usual (BAU) capability during change programme, as well as during the execution and delivery of the Remediation initiatives through project phase into BAU.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve regulatory, conduct, financial crime and compliance matters related to businesses.
•    Lead the Functions CFCR Advisory team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. 

Our Ideal Candidate

•    12+ years experience in compliance and/or risk management. 
•    Substantial experience in the banking industry and within the Group
•    Sharp business acumen (including ability to assess risk and appropriate levels of return), strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
•    Strategic vision for the function.
•    Ability to collaborate and work dynamically across country, region, business and group stakeholders. 
•    Understanding of best practice risk management techniques and frameworks.
•    Understanding of the key features of relevant laws and regulations relevant to the Group.
•    Sound judgement on business practices, regulatory relationship management and reputational risk.
•    Exemplary integrity, ethics, independence and resilience

Role Specific Technical Competencies
•    Business Acumen, Product and Operations
•    Business Ethics
•    CFCR Risk Management
•    CFCR Risk Advisory
•    Leadership (Influencing and Inspiring)
•    Big Data Management
•    Managing Change
•    Data Analytics and Insights
•    Organisational Governance
•    Collaboration and Stakeholder Management
•    Regulatory Environment – Financial Services
•    Risk Assessment
•    Internal Controls
•    Industry Knowledge
•    CFCR Policies and Standards
•    Planning; Tactical, Strategic
•    Regulatory Affairs and Regulatory Change Management
•    Effective Communication
•    Policy Drafting
•    Cross Functional Collaboration

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers