JOB SUMMARY

The CIB Coverage COO team works with the CIB Coverage department to maximize the performance of the CIB Coverage business, partnering with the functions and geographies. The Client Coverage COO Conduct and Control team focuses on aspects of business risk management with particular emphasis on (i) Conduct and Culture (ii) Non-financial risk management and (iii) Governance.  This is executed through activities like leading the CIB Coverage Non-financial risk committee (NFRC), Group Conduct forum and working with the functions to ensure effective risk governance, building  the foundations for future growth.

As such the Director, CIB Coverage Risk Governance Lead will: 

•    Act as secretariat for the CIB Coverage Non-Financial Risk Committee (NFRC) which is chaired by Global Business Heads within CIB Coverage.
•    Enhance the quality of NFRC discussion/pack by drawing out key risks including forward-looking themes relevant to Group Coverage business, in line with internal benchmarking to pan-CIB segments and regulatory expectations.
•    Build domain expertise and become subject matter expertise in Coverage key processes like KYC, CDD and Credit as well as current NFR themes like Correspondent Banking, Financial crime, ESG and Digital asset topics.
•    Represent Group CIB Coverage Conduct and Control team in Group Regulatory project/change/initiatives and key emerging NFR risks.
•    Provide senior management an oversight of Group Regulatory priorities including Regulatory commitments, obligations and actions arising from inspections etc.
•    Draft regular updates covering Group Audits/second line assurance, Committee Paper submission and Open Regulatory Engagement reports to track action closure for senior management.
•    Support the Head, Conduct, NFR and Governance, CIB Coverage in current non-financial risk priorities, activities and initiatives where required.

RESPONSIBILITIES

Risk Governance & Secretariat

•    Drive the preparation and coordination of meeting agenda, minutes, action tracking and materials required to facilitate quality decisions/discussion at the Committee held a minimum of 6 times in a year.
•    Ensure the Committee operate in compliance with Group governance standards and take guidance from parent committee and providing guidance to sub-committees.
•    Support the annual refresh of committee terms of reference and delegation of authority documents.
•    Review and update materials/papers submitted by Committee members and invitees to ensure high quality, accuracy, and clear articulation of risks in a timely manner.
•    Draft executive summaries for each non-financial risk principal risk types including Operational, Compliance, Cyber security, financial crime and Reputational and Sustainability. 
•    Maintain and periodically review Committee’s Terms of Reference, Committee effectiveness review and relevant governance documentation, in line with internal standards.
•    Draft speaking and brief notes pre-Committee and summary update to CIB NFRC post Committee.
•    Represent and participate in CIB Coverage and CIB COO related Risk and Governance forums, working groups and discussions to ensure alignment of NFR governance across CIB COO. 
•    Collaborate with CIB COO team on Governance matters and consistency in MI tracked by management for a consistent pan-CIB approach like elevated risk buy-downs, Known to management rate.
•    Awareness and understanding of the Enterprise risk management framework and good understanding of Operational risk and Compliance frameworks.

Regulatory Change/initiatives/engagement - Reporting & Governance

•    Consolidate and track, with support from Cluster/Regional Risk and Control Heads, the list of Regulatory obligations, Regulatory change/initiatives, Regulatory breaches and Regulatory Commitments and actions.
•    Coordinate with Cluster Risk and Control Heads, Compliance and Regulatory affairs to assess the impact of emerging regulations and ensure updates or any Group/Large scale Reg change impacting CIB Coverage business are communicated to relevant stakeholders and governance forums.
•    Support implementation of the tracking of regulatory-driven changes, including reporting to senior risk and business Project steering Committee and risk forums.
•    Monitor, assess and maintain a register of key regulatory developments and business impact assessments.
•    Participate in Group Regulatory project/change/initiatives and working groups e.g. Group Electronic and Voice Communications and surveillance topics and key emerging NFR risks (e.g. Financial Crime risks, Data & AI, Crypto and Digital Asset).
•    Provide senior management an oversight of Group Regulatory priorities including Regulatory commitments, obligations and actions arising from inspections etc.
•    Build domain expertise and become subject matter expertise in Coverage key processes like KYC, CDD and Credit as well as current NFR themes like Correspondent Banking, Financial crime, ESG and Digital asset topics.
•    Awareness of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Risk Analytics, Process improvement and Oversight

•    Support the preparation of risk and governance dashboards, thematic risk updates to parent or senior Risk committees and inputs to relevant monthly/quarterly management reports. 
•    Source MI from various Risk reporting tools across CIB dashboard, M7, audit repositories, Compliance and second line repositories etc to perform risk management and clear articulation of risks.
•    Drive efficiencies in reporting through automation and leveraging of non-financial risk and Regulatory change/items dashboards and MI tools.

•    Perform user testing and provide business requirements prior to the rollout of relevant Dashboard/MI tools.
•    Identify and implement improvements in governance workflows, secretariat processes and documentation standards.
•    Collaborate with CIB Risk teams to ensure consistency in Risk governance and internal control practices globally.
•    Prepare and review suitability and quality of packs and dashboards prepared and enforce high standards.
•    Draft weekly to bi-weekly updates covering Group Audits and second line assurance report to track action closure and any overdue for senior management.
•    Draft weekly Committee Paper submission and Open Regulatory Engagement to track Regulatory actions required by Coverage Business and COO.
•    Track and report operational risk events, conduct issues, remediation actions and overdue items.

Audit, Second Line Assurance and Issue Management

•    Assist and help co-ordinate, in addition to weekly updates, responses to internal audits relating to governance, secretariat or regulatory matters.
•    Monitor and track closure of audit and second line assurance actions, self-identified issues and regulatory commitments and actions.
•    Support first line led assurance reviews on key NFR themes for the business or upcoming key audits.
•    Collaborate with stakeholders across the three lines of defence to understand the current gaps, if any, in the NFR risk frameworks across Coverage & CIB. 
•    Communicate and escalate (if required) material risk issues and control deficiencies to senior management promptly and accurately with resolution/remediation tracked to prevent future occurrence.
•    Manage regular communication of status updates to key stakeholders including Senior Management through presentations and reports.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Coverage and Coverage COO MT.
•    Group CIB Coverage NFRC Chairs, members, permanent invitees/invitees.
•    Cluster/Regional/Country Risk and Control Heads and Business planning managers. 
•    Group Process Owners and delegates.
•    Risk framework owners including Group Operational Risk and Group Compliance.
•    CIB COO Risk Governance and Regulatory Change Leads.
•    Coverage Network. 
•    Global Business Services.
•    Group Internal Auditors, External Auditors.

Other Responsibilities

•    Embed Here for good and Group’s brand and values in Group Coverage COO team.
•    Perform other responsibilities assigned under Group, Business or Functional policies and procedures.

Our Ideal Candidate

•    Degree in Banking, Finance and Economics with 10+ years of relevant work experience in banking and financial services.
•    Relevant working experience in First line Risk governance roles.
•    Knowledge of CIB Coverage business and Credit Operations processes. Additional knowledge of SCB’s architecture, processes and systems is an advantage.
•    Highly effective in communications skills both verbal and written.
•    Highly proficient in Proficient in Microsoft Office (Word, PowerPoint and Excel).
•    Strong understanding of the evolving industry and regulatory requirements and the ability to translate these into implementable actions.
•    Proven track record of implementing bank-wide regulatory and business critical programmes.
•    Strong analytical skills and attention to details. 
•    Excellent problem-solving abilities and judgment.  
•    Strong understanding of banking products / processes / operations.

Role Specific Technical Competencies
•    Effective Communications – Verbal and Written
•    Governance, Regulation and Risk Management - Regulatory Compliance
•    Strong analytical and problem-solving skills and ownership of issues
•    Ability to make good/sound decisions and use independent judgment
•    Time management, negotiation and influencing skills 
•    Ability to ask pertinent questions in order to elicit information from stakeholders

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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Visit our careers website www.sc.com/careers