Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  ED, Senior Business Manager, SME Banking

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Singapore, SG

Operations
Regular Employee
Hybrid
17 Oct 2025

Risk & Compliance Management

•    Ensure Business operational risk teams deliver senior management dashboards and insights for early identification of operational risks impacting SME Business  
•    Assist the Global Head, SME Banking in the preparation of risk papers to relevant risk committees  
•    Focus on sustainability and climate risk as relevant to corporates.

Technology & Innovation

•    Collaborate with One delivery and fintech partners to facilitate timely implementation of agreed solutions/ partnerships, and delivery of platform. 
•    Lead digitization projects (e.g., paperless banking, API integrations, mobile banking enhancements). 
•    Promote data-driven decision-making through business intelligence tools. 

Team Leadership & Stakeholder Management

•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Ensure the provision of ongoing training and development of people

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Global Head, SME Banking 
•    Global Product Heads, SME Banking
•    Country SME Banking Heads
•    Global Client Journey Heads and representatives
•    Cluster and country COO’s
•    Conduct, Compliance and Risk function heads and representatives

Other Responsibilities
Embed Here for good and Group’s brand and values; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; 

Our Ideal Candidate

•    10+ years experience in banking, specifically with Corporate/ Commercial or SME Banking experience
•    Highly strategic, consultative and solution oriented with the ability to assess and understand SC business & organisational issues/requirements.
•    Strong product knowledge in SME Banking. 
•    Strong execution capability, high discipline with excellent project management skills
•    Strong relationship management skills. Strong ability to manage and effectively influence multiple stakeholders including senior management
•    Strong analytical capability
•    Very strong verbal and written communication and presentation skills i.e. PowerPoint, Excel
•    Strong team orientation. Ability to work effectively in cross-cultural, cross-geographical, matrix environments
•    High level of responsiveness, sense of urgency; ability to operate in a highly pressurised & dynamic environment
•    Strong drive for results, ability to plan, track and follow through to deliver an aggressive project plan
•    Role model for the Bank’s valued behaviours, particularly around integrity and confidentiality

Role Specific Technical Competencies
•    Change Management
•    Business Acumen
•    Policies and Standards (relevant CFCC and others)
•    Cross-functional Collaboration
•    Process Management 
•    Understanding Customer Needs

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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