Job Summary

The Executive Director, Enablement Lead, Cash Management is accountable for enterprise‑level enablement, performance oversight, and strategic execution of the Cash Management business (including DCS). The role partners closely with the Cash Management Management Team (MT), Transaction Banking (TB) COO MT, and Group functions to ensure strategy is executed effectively through robust operating models, disciplined investment, strong governance, and risk‑controlled growth.

The role acts as a senior integrator across Cash business, technology, operations, risk, as part of the TB COO, ensuring the Cash franchise delivers sustainable shareholder value while meeting regulatory, conduct, and control expectations.

Key Responsibilities 

Enterprise Strategy & Performance

• Partner with the Head of Enablement, Cash Management and Cash MT to define, prioritise, and execute the Cash Management strategic agenda, aligned to Group and Transaction Banking strategy.
• Provide enterprise‑level oversight of business performance, including cost discipline, productivity, service levels, risk outcomes, and headcount optimisation.
• Support the annual strategy, Corporate Plan, and investment budgeting process for the Cash business, working closely with the Cash CFO.
• Actively contribute at Cash MT, shaping priorities, challenging assumptions, and ensuring alignment across regions, clusters, and functions.
• Enable delivery of near‑ and long‑term revenue targets by ensuring strategic initiatives are sequenced, resourced, and governed effectively.

Operating Model, Technology & Enablement

• Own the enterprise enablement agenda for Cash Management, ensuring systems, capabilities, processes, and operating models are fit for purpose and consistently implemented across the global footprint.
• Partner with the TB COO and Technology leadership to prioritise and govern strategic technology investments, including business case development and benefits realisation.
• Hold Technology and Operations accountable for operational efficiency, resilience, control effectiveness, and scalability of Cash platforms and processes.
• Drive continuous improvement and simplification of end‑to‑end processes, embedding a culture of innovation and “fit for growth” across the franchise.
• Ensure effective product lifecycle governance and disciplined execution across Cash and DCS.

Risk, Governance & Regulatory Accountability

• Provide enterprise oversight to ensure the Cash Management business operates within the Group’s risk appetite, across operational, non‑financial, product, conduct, and reputational risk.
• Partner closely with the Global Head, Conduct & Control, TB, and Risk functions to shape and embed the risk, compliance, and conduct agenda for Cash.
• Strengthen and maintain product risk governance, including Product Lifecycle Controls (PLC) and related governance disciplines.
• Ensure timely resolution of audit, regulatory, and compliance findings, driving sustainable improvements in controls and processes.
• Represent the Cash business, as delegated, in risk committees and regulatory engagements, working closely with the Group Regulatory Liaison team to prepare high‑quality business updates and materials for regulators.
• Deliver “effective governance” by constructively challenging senior stakeholders and maintaining open, transparent relationships with regulators.

People, Culture & Leadership

• Lead by example, setting the tone from the top on ethics, conduct, and the Group’s Values and Code of Conduct.
• Partner with business and functional leaders to ensure the Cash franchise has the right organisation design, capability, and capacity to deliver its strategic ambitions.
• Provide oversight of talent, succession planning, mobility, and capability development for critical roles across the Cash Management business.
• Champion an inclusive, high‑performance culture that attracts, develops, and retains top talent, with a strong focus on Diversity & Inclusion.

Key Stakeholders

Internal

• Cash Management Management Team
• Cluster TB Heads
• TB COO Management Team
• TB Technology and Operations leadership
• Cash CFO
• Functional partners across Risk, Compliance, Finance, HR, Legal, Audit, and OTCR

External 

• Regulators (as delegated)
• Clients
• Industry bodies, banking associations, and strategic partners

Our Ideal Candidate

• 12+ years’ experience in Transaction Banking / Cash Management at a global or regional level.
• Strong commercial acumen, with deep understanding of Cash P&L dynamics, cost management, margins, and returns optimisation.
• Proven experience operating at enterprise and MT level, influencing senior stakeholders across business, technology, and control functions.
• Deep expertise in business, product, and non‑financial risk, with a strong track record of governance and regulatory engagement.
• Demonstrated ability to lead complex transformation agendas, including technology‑enabled change and operating model evolution.
• Credible, confident leader with a global mindset, strong communication skills, and the ability to challenge constructively.
• Role model for the Group’s Values, with an uncompromising commitment to ethics, conduct, and risk discipline.

Role Specific Technical Competencies

• Enterprise execution
• Senior stakeholder management and influence
• Cross‑functional leadership and integration
• Governance, risk, and regulatory management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers