JOB SUMMARY

Transaction and Treasury Management Solutions (TTS) are key pillars of SME Banking at Standard Chartered Bank.  Responsible for the management and governance of TTS related platforms in SME Banking, this role will partner with AML CDD Ops, Digital Channels & Data Analytics (DCDA), WRB Digital Banking and Transaction Banking Implementation (TBIM) to drive seamless onboarding and implementation of the cash management and treasury products and services available to SME segment, and work with key markets to increase usage of the bank’s capabilities via our digital platforms.

With rapid digitalization driving all types of cash management and commercial treasury transactions, this group role position requires someone who has strong background in client due diligence knowledge discipline, multi cash products and platforms management experience, commercialization and execution track record for this fast pace business.

RESPONSIBILITIES

Strategy, Business, Processes

•    Formulate and execute SME Banking TTS channel strategy globally across Cash and transaction-related FX.  Adapt the bank’s channel solutions to meet the evolving needs of SME Banking clients. Collaborate with TB platform developers and WRB Digital Banking teams to identify and roll out digital features appropriate for SME customers globally.
•    Bridge as a Group SME TTS subject matter expert between Country SME Markets and Transaction Banking, co-creating and maintaining suitable TTS channel-related product reference materials for SME sales teams and clients.  Ensure the global sales force is trained and able to effectively sell digital banking capabilities.  Set global volume and KPI targets, develop and deploy campaigns to ensure they are met.  
•    Ensure available TTS related platforms to SME segment are utilized for the appropriate client sets through cash deal reviews and regular product trainings.  Also ensure that FCC/CDD related risk for TTS products and services are well-managed.

•    Partner to drive effective end-to-end client onboarding and service delivery processes.  
•    Be the interface on client onboarding processes with Group AML CDD teams and in countries, for execution in compliance with regulations and the bank’s internal procedures for SME clients, and execution of remedial solutions.
•    Contribute to Group’s Design and Control development of new/existing capabilities, target operating model and processes on a sustainable basis.
•    Raise the bar through continuous improvements by innovation and migration of best practices across the network.
•    Design, develop and utilize management information dashboards to monitor business performance and generate insights for timely action on FCC/CDD risk and actively reviewing countries / client feedback.

Risk Management

•    Ensure available TTS related platforms to SME segment are utilized for the appropriate client sets through cash deal reviews and regular product trainings.  Also ensure that FCC/CDD related risk for TTS products and services are well-managed.
•    Design, develop and utilize management information dashboards to monitor business performance and generate insights for timely action on FCC/CDD risk and actively reviewing countries / client feedback.

Governance
•    Overall Bank and SME Banking policies governance 

Regulatory & Business Conduct
•    This includes displaying exemplary conduct and living by the Group’s Values and Code of Conduct.
•    Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct across Standard Chartered Bank.  Understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    Group SME Banking Teams
•    Group and Country Transaction Banking Cash Product and Implementation Teams
•    Group and Country Digital Channels and Data Analytics Teams
•    Group and Country WRB Banking Digital Banking Teams
•    Group and Country CFCC, CDD Teams
•    Country SME Banking Heads, Product and Segment Teams

Our Ideal Candidate

•    Undergraduate degree
•    8 years experience in Cash Product Management or related business; regional exposure
•    Multi cash product and related platforms knowledge and commercialization experience
•    Background in AML CDD operations would be an advantage
•    Strong execution skills with experience in dealing with complex issues across multiple jurisdictions and several senior stakeholders
•    Ability to make connections between seemingly disparate parts, ability to identify risks and opportunities; able to influence and coordinate multiple internal stakeholders around a common goal
•    A highly motivated self-starter with intellectual curiosity; attentive to details and strong analytical skills
•    Excellent organizational and planning skills with proven ability to multi-task and meet deadlines
•    Good interpersonal and communication skills.  Ability to communicate at all levels of the organization both internally and externally.

Role Specific Technical Competencies
•    Cash Products knowledge
•    (Product Development Best Practices)
•    Product commercialization
•    (Competitive Environment)
•    Business Acumen
•    Business Analytics
•    Business Process Design
•    Matrix Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers