Job Summary

•    The Head, Permissions Risk is accountable for the strategic oversight and management of the Bank’s client engagement and entity permissions risks. This includes ensuring that there is a framework in place to ensure that all client interactions, products and services are conducted within the scope of the Bank’s regulatory permissions and licensing obligations across all jurisdictions. 

•    The role requires a strategic thinker with deep regulatory knowledge, strong commercial awareness and the ability to influence senior leaders in front-line businesses, as well as the second and third lines of defence. The individual will work across business, compliance, legal and control functions to ensure the Bank’s permissions framework supports business growth while maintaining robust compliance and risk standards. 

•    In addition, responsible to support the Global Head, Conduct and Regulatory Regimes to execute for the following: 
•    Support the Group in meeting its commitment of being ‘Here for Good’ by building a sustainable framework that places Compliance, Financial Crime and Conduct Risk (‘CFCR’) best practice standards, at the forefront of the Group’s agenda. 
•    Maintain independence, deliver timely responses and timely escalation of risks and issues where management tolerance of the firm is exceeded.  
•    Maintain constructive and effective stakeholder relationships with the relevant businesses and supporting functions. 
•    Support the management of regulatory relationships with all of the Group’s regulators whose rules the Group is subject to. 

Strategy

•    Lead the development and maintenance of the cross border marketing framework to facilitate regulatory compliance cross border business and assists in managing the regulatory risks emanating from such activities. 
•    Develop a robust framework in place for managing the Banks’ permissions, ensuring that permissions are identified, documented and adhered to at all times. 
•    Assist and oversee the provision of compliance advice relating to the engagement of clients in non-presence countries and representative office countries. 
•    Drive integration of permissions considerations into business planning and growth strategies. 
•    Champion a risk-aware culture where permissions are seen as enablers of safe sustainable business rather than constraints. 

Key Responsibilities

Business

•    Uses a deep understanding of the Group’s policies and processes, and an awareness and understanding of the wider business, economic and market environment to support implementation of the Bank’s strategy. 
•    Oversee the Onshore/Offshore framework of the Bank applicable to key revenue generating client locations in the Bank’s footprint that are also regarded as sensitive. 
•    Lead engagement with the first line on the strategic programme of work to strengthen the Bank’s cross border framework. 
•    Influence the first line decision making, by demonstrating how proactive permissions management supports faster execution and reduced regulatory risk. 
•    Promote strong relations between compliance and the business to foster engagement on challenging licensing issues. 
•    Ensure that the policy/framework for cross border client engagement risk enables the Bank’s compliance with Article 21C. Support the first line with implementation of this directive. 

•    Note – Responsibility does not extend to advice to the Business on specific transaction or clients – this is the responsibility of the relevant RFO. 

Processes 

•    Establish and maintain effective 2LoD oversight and challenging (including training, advice, and support where necessary to ensure that policies, procedures and standards to address Speaking up are effectively implemented and adhered to across the group. 
•    Partner with key stakeholders across the first and second lines of defence to embed standards in business processes. 
•    Oversees guidance on cross border client engagement for both presence and non-presence countries. 
•    Oversee and challenge the design and implementation of processes to track, monitor and manage entity licensing and client engagement permissions globally. 
•    Oversee management of the Bank’s Country Engagement Rules (CERs), including maintenance of the CER templates and oversight of the biannual refresh process to ensure accuracy and regulatory alignments. 
•    Develop training and awareness programmes for business and control functions on permissions risk and regulatory obligation. 
•    Ensure permissions processes are digitised, efficient and enable proactive rather than reactive management of licensing obligations.  

•    Provide subject matter expertise on Cross Border and Entity licensing regimes.
•    Lead engagement with first line and Risk & CFCR COO on the roll out of the Bank’s Entity Permissions Repository, inputting into the design and ensuring that it is accurate, complete and embedded into relevant processes.  

People & Talent

•    Leadership and functional responsibility for team members. 
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. 
•    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. 
•    Promote the culture and practice of CFCR standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Group. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. 
•    Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. 
•    Assess competency and skill of the team on an ongoing basis to ensure alignment of skill set to the risk management demands of the CFCR function. 
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Feedback should be provided regularly and on a timely basis. 
•    Ensure the provision of ongoing training and development to ensure that team members are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks. 
•    Ensure regular and documented management meetings with direct reports. 
•    Drive the migration of skill, knowledge, best practice and lesson learned across the network between CFCR colleagues especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards. 
•    Build strong relationships with the wider Regulatory and Conduct Risks CFCR team and encouraging team collaboration. 

Risk Management

•    Identify, assess and escalate risks and control weaknesses, ensuring timely remediation and management engagement through the relevant committees. 
•    Escalate serious regulatory breaches or risk appetite breaches to senior management and regulators as required. 
•    Support proactive identification, assessment and dissemination of evolving regulatory changes and associated risks. 
•    Ensure necessary risk management reporting (MI) and tracking mechanisms are in place. 
•    Ensure early identification and remediation of caps or breaches in permissions coverage, with root cause analysis and lessons learned. 
•    Support Audit/Assurance reviews relating to Client Engagement/Permissions Risk taking place at region or globally, as required. 

Governance

•    Establish and maintain appropriate risk-based Compliance frameworks in relation to the projects for identifying, assessing, managing, monitoring, mitigating, and reporting compliance (including regulatory and financial crime) risks across the Group’s businesses and functions. 
•    Develop and recommend (for approval by the relevant Risk Committee), appropriate Compliance policies and procedures. 
•    Attend relevant committees and fora for projects as Compliance’s representative. Responsibilities may include preparation of Compliance submissions, regulatory updates, reports, papers, tracking, and follow-up of action items. 

To the extent relating to MI & Performance Management

•    Set clear requirements around the construct of meaningful aggregated MI / analytics to evidence 2LOD oversight and challenge. 
•    Review relevant MI and take action as necessary to discharge responsibilities. 

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

•    Risk and CFCR COO 
•    Risk and CFCR Risk Owners and Policy Owners 
•    Cluster and Country Chief Compliance Officers 
•    Business and Functions Coverage teams in CFCR 
•    OTCR – Product Governance 
•    Business Cross Border Leads 
•    Head, Products and Services 
•    Head, CIB Strategic Initiatives 

Other Responsibilities

•    Embed Here for good and Group’s brand and values in Conduct & Regulatory Regimes CFCR team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); 

Our Ideal Candidate

•   Extensive experience of 10 + years in compliance, regulatory affairs or licensing management within a complex, global financial institution. 

•    Deep understanding of regulatory permissions frameworks across multiple jurisdictions and their application to wholesale and/or retail banking activities.
•    Strong commercial acumen and the ability to translate regulatory requirements into business-friendly solutions. 
•    Excellent stakeholder engagement and influencing skills, particularly with senior front line leaders. 
•    Knowledge of the Bank’s businesses and products. 
•    Proven ability to design and implement strategic frameworks and governance for complex regulatory obligations. 
•    Strategic vision for the function. 
•    Ability and experience in managing geographically dispersed teams and stakeholders. 
•    Ability to collaborate and work dynamically across country, cluster, business and group stakeholders 
•    Understanding of best practice risk management techniques and frameworks 
•    Understanding of the key features of relevant laws and regulations relevant to the Group
•    Exemplary integrity, ethics , independence and resilience

Role Specific Technical Competencies: 

•    Business Acumen, Product and Operations

•    Business Ethic
•    CFCR Risk Management
•    CFCR Risk Advisory
•    Leadership (Influencing and Inspiring)
•    Managing Change
•    Data analytics and insights
•    Organisational Governance
•    Collaboration and Stakeholder Management
•    Regulatory Environment – Financial Services
•    Risk Assessment
•    Internal Controls
•    Industry Knowledge
•    CFCR Policies and Standards
•    Planning; Tactical, Strategic
•    Business Markets
•    Regulatory Affairs and Regulatory Change Management
•    Policy Drafting
•    Risk Analysis and Selection 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers