Job Summary

Strategy
•    Input to Singapore and ASEAN clusters’ operating model design of relevant CFCR and business processes.
•    Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Singapore and ASEAN cluster RCRO team for necessary CFCR controls.
•    Proactively develop regulatory relationships with regulators in Singapore through a structured engagement programme with consistent adherence to regulatory expectations.
•    Ensure that Standard Chartered Bank's operations in Singapore are in line with regulatory expectations and Group requirements.
•    Support the Chief Compliance Officer of Singapore & ASEAN to set and implement the vision, strategy, direction and leadership for Singapore and ASEAN, consistent with the vision and strategy for CFCR and in support of the Group's strategic direction and growth aspirations.
•    Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.

Business
•    Ensure that key changes (to laws, rules, regulations) are communicated and cascaded (in Singapore), in coordination with group communications.
•    Support relevant stakeholders (particularly the Global Support Functions) to make decisions based on current and possible future policies, practices, and trends.
•    Keep track of and provide advice to relevant stakeholders (particularly the Global Support Functions) on the interpretation and application of regulatory expectations, regulations, laws, best practices and policies related to CFCR.
•    In conjunction with the relevant stakeholders (particularly the Global Support Functions), analyse the impact of regulatory compliance matters on the bank and its operations.
•    Anticipate, assess and communicate key regulatory risk trends in Singapore for management consideration and drive the development and implementation of appropriate mitigation control measures 
•    Use general knowledge of business products undertaken in the jurisdiction to work with business compliance specialists to respond to regulatory questions and keeps the in-Country regulators updated on developments in the Bank’s business. 
•    Take lead and drive CFCR related initiatives that cuts across SCBSL/various businesses and ASEAN cluster.

Key Responsibilities

Processes
•    Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies/processes/DOls to address CFCR, aligning with relevant regulatory requirements.
•    Provide governance and oversight over the implementation of CFCR related policies and procedures in Singapore and ASEAN cluster (where required) to ensure compliance with such policies and procedures.
•    Provide oversight on subsidiaries’ implementation/adherence to relevant Singapore regulations.
•    Provide advice to relevant business & functions stakeholders on compliance with Group standards & regulatory matters relating to CFCR.
•    Proactively monitor regulatory developments in Singapore to manage the regulatory impact of complex regulatory matters on the Bank's business and its operations
•    Provide guidance on the proper application and interpretation of banking laws, regulations and policies applicable in Singapore.
•    Set control standards and provide advice on the development of appropriate controls for the mitigation of regulatory risks.
•    Assist in overseeing relevant administration and licensing and required by the in-Country regulatory requirements. 
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, assist in critical workstreams in order to ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
•    Track significant issues arising from CFCR metrics, Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.
•    Prepare and cascade lessons learned from audit findings, assurance activities and specific investigations.
•    Provide guidance on all control checks undertaken by CFCR under the Operational Risk Framework (ORF).
•    Implement quality assurance standards and workflows for the CFCR processes.
•    Own and provide oversight to outsourced services provided to SG CFCR.
•    Co-ordinate/support the management of audits/exams.

People & Talent
•    Provide leadership management and coaching to direct reports to ensure they are highly engaged and performing to their potential
•    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
•    Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
•    Ensure Singapore RCRO team is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address, legal, compliance & financial crime risks.
•    Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are competent, suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
•    Ensure staff in SG RCRO team have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Employ, engage and retain high quality people, with succession planning for critical roles. Responsibility to structure/capacity plans.
•    Set and establish team objectives and priorities through discussions with relevant stakeholders, ensuring that team work effectively and proactively with business compliance and other support function teams to manage in country CFCR risks.
•    Keep track of appointment, resignation and withdrawals of the authorised individuals. 

Risk Management
•    Maintain oversight of risk mitigating action plans.
•    Provide advice on the application of risk management frameworks (e.g. ORF, GRA).
•    Apply Group and CFCR policies and processes to manage risks. 
•    Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
•    Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
•    Conduct country risk assessment.
•    Map risks, quantify the potential impact and escalate where necessary.
•    Support delivery of annual Global Compliance Risk Assessment.
•    Provide intelligence inputs to support calibration of bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
•    Ensure the Bank is properly prepared for, routine regulatory exams, audits and supervisory inspections, as well as to managing the response from the business.
•    Provide inputs on metrics and/or key risk indicators (KRI) for CFCR.
•    Drive and stimulate an environment where forward planning, prioritisation and deadline management lead to efficient work practices and streamlined functional activities and processes.
•    Provide skilled resources to support project / programme delivery.
•    Manage and protect business as usual (BAU) capability during change programme, as well as during the execution and delivery of the Remediation initiatives through project phase into BAU.

Governance
•    Attend relevant leadership meetings.
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, provide assistance where required to ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
•    Periodic reporting and timely escalation of significant risks and issues arising from CFCR Monitoring and Assurance activities.
•    Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
•    Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
•    Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the CFCR function.
•    Lead or influence significant programmes of work in support of the CFCR initiatives and projects.
•    Proactively drive the development and maintenance of good relationships with internal business stakeholders and Singapore financial service regulator at appropriate levels ensuring an open and cooperative environment.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the SG RCRO team to achieve the outcomes set out in the Bank’s Conduct Principles.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Support relevant stakeholders to respond to regulatory questions

Key stakeholders
•    Key stakeholders include CEO and CEO Office, CRO and team, CFO and team, COO and team, various CFCR Heads (including ASEAN CCOs), Head of HR and team. Other stakeholders include Legal, CCS, CABM and CRES.

Other Responsibilities
•    Embed Here for good and Group's brand and values in the SG CFCR team.
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

•    Manage Conduct
•    Manage Risk
•    Manage People
•    CFCR Policies and Standards
•    Regulatory Compliance Advisory
•    Group & Compliance Risk Assessment
•    Regulatory Liaison

Our Ideal Candidate

•    Compliance professional of at least 12 years of experience.
•    Be well-versed in the understanding of the Banking Act, Securities and Futures Act, and Financial Advisers Act.  Understanding of the AML and competition rules will be a strong advantage
•    Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk.
•    Must possess strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
•    Ability to manage and give leadership to business and functional stakeholders. 
•    Sound judgment on business practices, regulatory relationship management and reputational risk.
•    Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders. 
•    Be able to operate independently and demonstrate robustness in ethics and resilience.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers