Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Head, TPRM Process Governance and Risk

38839

Singapore, SG

Human Resources
Regular Employee
Office - Full Time
4 Sept 2025

JOB SUMMARY

Accountable for:
•    Ownership of TPRM Standards, embedding regulatory compliance and ensuring portfolio quality within risk appetite – across all markets, Businesses and Functions. During the first 6 months of joining, responsible for TPRM Simplification risk processes design
•    GPO delegate for the TPRM life-cycle process, working with Second Lines and Technology solutions Risk Group
•    Create, implement and own the required governance framework to support TPRM standards ownership and GPO delegate
•    Supporting developing and embedding the Group-wide TPRM strategy
•    Set up the required governance for the Risk assessment process of of c 14000 ((Vendors, Non-Vendors and IGA) arrangements for specific risk types across multiple risk framework (example ABC risk) under delegation from Risk Framework Owners
•    Lead TPRM workstreams in global and country Risk and Remediation programmes 
•    Lead the First Line TPRM engagement with Audit and Regulators 
•    Risk committee membership (or delegate): GTPRMC, on other TPRM remediation programmes
•    Risk committee membership (or delegate): All group level Business / Function NFRCs
•    Lead on-site assurance programmes 
•    Support the risk culture for TPRM, including owning, developing and maintaining the Contract Owner risk culture and education programme


The role reports to the Global Head, TPRM Governance, SCM.

RESPONSIBILITIES

•    Support establishment of a best in class Group-wide TPRM strategy and roadmap in collaboration with Business  Heads and responsibility holders under the Senior Manager Regime (“SMR holders”).
•    Establish the Risk Appetite for Third Parties in consultation with First Line and SMR holders
•    Develop and implement the approach and controls to implement the Group-wide TPRM strategy 
•    Ensure regular reporting at relevant senior risk committees 
•    Ensure that all decisions made are positive contributions to RoTE
•    GPO delegate  for the TPRM life-cycle process, working with Second Lines and Technology solutions Risk Group
•    During the first 6 months of joining, responsible for TPRM Simplification risk processes design
•    Ensure Risk assessment processes for specific risk types under SCM across multiple risk framework (example ABC risk) under delegation from Risk Framework Owners is governed appropriately
•    Ensure controls documented in the Standards are well embedded through RCSA and other assurance mechanisms. Ensure regular measurement and reporting at required frequencies at relevant risk committees, including Group, Country and Business/ Function committees
•    Lead the AI agenda for risk and governance process simplification / optimisation

•    Lead with thought leadership, inspire and retain top talent by developing and nurturing an extensive coaching & mentorship.
•    Ensure there are no collaboration barriers with Businesses and Functions, Risk Groups
•    Create a pipeline of talent, identifying high potential individuals and helping to create mechanisms to recognize and develop the talent pipeline by working with Coaches and Chapter Leads.
•    Effectively and collaboratively identify, escalate, mitigate, resolve any risk, conduct and compliance matters.
•    Create a positive impact in the organization and across the industry by sharing knowledge and expertise with others
•    Work with Coaches and S&T Leadership to build an empowered, high performing team in a psychologically safe environment.

•    Own the TPRM Standards include the aggregated and de-duplicated requirements from all applicable risk standards at Group. Includes Designing and delivering holistic inherent and residual risk approach leveraging on both internal and external data

•    Ensure that the process design for TPRM Simplification is compliant with Group and country regulatory requirements
•    Ensure TPRM Standards are written using a risk based approach and in accordance to the TP strategy, i.e. facilitating quick decision making for pilots etc
•    Ensure Risk assessment processes across multiple risk framework (example ABC risk) under delegation from Risk Framework Owners is governed appropriately
•    Leading engagement with ALL Businesses and Functions to support / troubleshoot third party risks, Timely and accurate risk reporting and escalations to various risk committees at Group and ALL CTPRMCs (c 40+) and Business / Function risk forums
•    Ensuring portfolio quality is closely monitored within risk appetite and escalations, resolutions are made in a timely manner
•    Ensure compliance to Group and ALL country regulations 
•    Lead TPRM workstreams in global and country Risk and Remediation programmes 
•    Ensure all TPRM deliverables are tracking as per timelines in various Risk Programmes  
•    Risk committee membership: Global Head SCM’s delegate in GNFRC; Member -  GTRPMC
•    Risk committee membership (or delegate): All group level Business / Function NFRCs
•    Timely and accurate reporting of Third Party register, portfolio quality to the PRA and ALL country regulators  
•    Maintaining portfolio within risk appetite 
•    Establish a culture of collaboration with key stakeholders in Risk, Businesses and Functions, including at MT-2 and proactively work to remove barriers to collaboration, across Group and in Countries. 

•    Accountable for audits, risk reviews regulatory inspections at Group and countries
•    Embed a culture of “no surprises”. 
•    Lead on-site assurance programmes
•    Chair and also participate in Communities of Practice to help drive compliance to Standards and robust governance 
•    Be responsible for creating awareness and understanding of the regulatory framework and risk environment 
•    Ensure adherence with the highest standards of ethics and compliance with relevant policies, process, and regulation

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    S&T LT and S&T COO
•    TPRM Simplification programme team
•    RFOs
•    MT-2 Business and Function seniors 
•    CROs, CMT Members
•    Audit
•    Risk Programme AE and PMOs
•    Regulators subject to CFCC engagement rules

Our Ideal Candidate
•    Education - Post Graduate 
•    Training     On the job experience in TPRM
•    Languages - Proficient in Business Communication
•    15+ years of experience in a leadership role in Financial Services or Control Function, of which 7 years in a risk leadership role
•    Comprehensive and demonstrable knowledge and direct experience of Risk governance frameworks and process
•    Subject matter expert in third party and operational risk management
•    Broad knowledge of businesses and activities across the Businesses and Functions
•    Ability to create and sustain effective work relationships across Functions and the network
•    Ability to engage effectively with senior management
•    Strong team leadership and development skills to lead a motivated team – with an ability to operate in complex multi-organisation, multi-country and multi-cultural environments
•    Strong presentation, communication and influencing skills, at all levels of the organisation and into supplier organisations
•    Advanced analytical and critical thinking skills

Role Specific Technical Competencies
•    Third Party Risk Management 
•    Operational Risk
•    Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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