Job Summary

• The Head of HR, Corporate and Investment Banking Chief Operating Office (HoHR, CIB COO) is a skilled HR leader who thrives in fast-paced and highly commercial front-office environments, working with agility to partner the COO, CIB (CIB Management Team). The HoHR is a member of the CIB HR Management Team and of the CIB COO Management Team - and works with agility across the leaders within the COO organisation to create value for business and for colleagues.
• The HoHR is accountable for shaping and partnering to land the people agenda into the CIB COO organisation. The role provides strategic HR leadership with a strong focus on organisation change, value-led talent management, leadership, performance, culture and workforce transformation.
• The HoHR will also lead dimensions of the overall CIB COO People Agenda and Book of Work, in close partnership with peer HoHR, CoE partners, Value Optimisation Lead and Business Manager.
• The HoHR is accountable for end-to-end delivery of a transversal book of work that represents the strategic priorities of CIB’s agenda and the overall HR One People Plan, whilst working within a multi-disciplinary HR squad to deliver outcomes.
• The HoHR role models agile ways of working, balancing delivery for the right now with building for the future, and operating in a business centric and holistic fashion, driven by value outcomes of the work.

Key Responsibilities

Strategy
•    Actively provide strategic HR guidance and partnership to the CIB COO Management Team, establishing and delivering a compelling people plan that is in service of the business strategy. 
•    Talent and organisational development - proactively partner with the business and provide strategic advice on talent, future skills and culture amidst evolving client needs, industry context, and workforce expectations.
•    As a globally run business, the role holder will be expected to develop and drive the CIB COO HR strategy globally - overseeing the full HR proposition in key markets, partnering with in-country HR teams and CoEs for execution whilst ensuring strong controls, processes, governance, and risk management across the region and relevant businesses.
•    Play an active role leading the HR agenda, on all relevant business forums e.g., business NFRC, conduct forums, QPR/MPRs.
•    Lead and/or drive CIB wide initiatives captured in the transversal People value streams across CIB that enable delivery of the CIB people plan in support of the overall CIB business strategy.
•    Translate the one people plan into enterprise priorities, providing clear ownership, governance and plan for the respective transversal, partnering within the HR ecosystem to land initiatives in businesses, functions and markets. 
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Business
•    Effectively partner with, challenge and influence business leaders to deliver the right outcomes on people-related decisions, focusing on key agenda items such as Workforce and Organisation Design, Talent and Skills, Performance, Leadership & Culture, and organisation change. 
•    Be a disruptor, driving culture change and delivering global and/or local change initiatives in these businesses.  
•    Responsible for leading the COO, CIB people agenda, ensuring outcomes are aligned to business growth priorities and designed to maximise RoTE impact.  
•    Develop and maintain strong CIB business knowledge.
•    Provide support on the management of the COO, CIB HR financials in terms of budget and business efficiency targets
•    Provide recommendations to the businesses regarding HR policies and procedures, change management and organisational transformation initiatives to enable delivery of the business strategy in alignment with Group policies.
•    Share the voice of the business and advise how best to land one people plan enterprise priorities, to drive the most value, within CIB. Implementing and adopting one people plan approaches and initiatives.   

Processes
•    Identify areas for improvement in HR processes, providing feedback and escalating issues where appropriate to relevant CoEs to enhance client experience and improve productivity within HR. 
•    Where appropriate, partner with COO to establish and oversee robust programme governance, deliver frameworks, reporting cadences and execution disciplines to ensure effective management of complex, interdependent change portfolios.
•    Be the voice of the business in shaping HR’s product offerings. 

People & Talent
•    Responsible for developing the COO, CIB people – providing effective leadership to drive the execution of the agenda ensuring business specific priorities are reflected within the plans and CIB wide priorities are executed appropriately. 
•    Understand and help manage the people-related risk profile of these businesses including operational and reputational risk, to Group Standards.
•    Shape the workforce, talent and leadership agenda in partnership with divisional HR Heads and business leaders on strategic workforce planning, succession management, talent development, and organisational effectiveness initiatives that strengthen leadership capability and future readiness.
•    Provide oversight of complex employee relations issues involving senior people, significant litigation, and high profile or broad business issues.
•    Provide strong leadership and direction to the overall effectiveness of key HR partners (including HR Advisory and Delivery Performance) and the extended CIB HR team, through collaborative work, and leading by example and influence with in-country HR teams to deliver on the people priorities, fostering a culture of collaboration, accountability, and continuous learning.
•    Mentor and develop HR staff to enhance their skills and capabilities. 

Regulatory & Business Conduct
•    Partner with HR colleagues across markets to ensure local nuances are included in shaping of solutions and that compliance standards are maintained. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters, and ensure that transformation initiatives are delivered in line with regulatory, risk, governance, and control requirements
•    Proactively identify emerging risks and implement mitigating actions where required.
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders
•    CIB, COO (CIB MT), and the COO MT
•    Key leaders and identified talent across CIB COO
•    CIB MT members
•    Functional partners to CIB
•    HRMT members and direct reports across HR partnering, CoEs and Delivery.
•    CIB HR Team
•    Where appropriate, regulators and external partners

Other Responsibilities
•    Embed Here for good and Group’s brand and values in CIB. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

10+ years of HRBP experience in a global environment, particularly within the CIB COO sector

Education    Desirable – Undergraduate/ Professional Qualification in Business Management/Human Resources/Finance/Accounting    
Licenses     Desirable – Professional certifications in Reward, Performance management/Human Resources/Accounting/Finance
Membership     Desirable – Membership with professional associations

Role Specific Technical Competencies

•    Business Intelligence
•    Influencing Through Expertise
•    Human Resources Policies, Strategies and Environment
•    Organizational Change Management
•    Performance Management
•    Effective Communications
•    Planning: Tactical, Strategic
•    Employee Relations
•    Talent Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers