Job Title Here Experience Director

Title: Phoenix Project Manager - Services
Singapore, SG
JOB SUMMARY
- The Phoenix programme has been started to develop enhancements identified to the Bank’s underlying capabilities that are required to execute a Group-wide restructure post a resolution event.
- The programme has significant regulatory oversight and it is critical to deliver this programme ahead of the next Group Resolvability Assessment cycle.
- The programme is pan-Bank and impacts both the Businesses as well as all Functions. The programme is being tracked closely by the Group Management Team and the Board Risk Committee.
- This role has diverse responsibilities including: leading the Third Parties – Vendors, IGAs separability assessment workstreams within the programme, senior stakeholder management, workstream planning and execution, meeting regulatory commitments and working with Programme Director, Phoenix and Programme Manager, Phoenix for senior committee updates including to the relevant regulators.
- The ideal candidate will be a senior resource with significant programme execution experience of minimum 10 years with a deep understanding of third party and vendor landscape.
RESPONSIBILITIES
- Responsible for managing the delivery of Third Parties – Vendors, IGAs workstreams within the program, working closely with the stakeholders. Includes stakeholder engagement across pan-Bank workstreams and within Group Resilience.
- Plan and deliver the workstream objectives in line with regulatory expectations and in conjunction with Group and T&O strategies that impact the overall restructuring of the Bank.
- Manages the workstreamproject / change using the Group’s methodology and successfully delivers the scope with a disciplined approach to change control and agreed timelines.
- Ensures scope, approach, timelines, and other key aspects of the workstreams are documented.
- Ensures Programme Manager, Phoenix is made aware of any material risks, issues, cost, benefit, and scope changes in the workstreams to be able to report to the relevant Governance Committees.
- Create financial baselines and track cost actuals in a detailed budget document for submission to PMO and Finance monthly.
- Manage inputs to manage project expenditure against budget as agreed in the project business case and project definition document or approval request.
• Provides inputs and participates in relevant Governance Committees
Business
• Awareness and understanding of the wider business, economic and market environment in which the Group operates.
• Manage engagement with external partners, for the workstreams, to define scope of work and execution methodology, phasing and milestone plan.
• Understands risks and challenges when facilitating decision making for the desired outcomes
• Presents clear options and recommendations, facilitates decision making and enables clear understanding in key stakeholders of risks, outcomes and trade-offs.
• Regularly elicit feedback and share lessons learnt to incorporate best practice in a timely manner with stakeholders
• Mitigate the overall delivery risk for the workstreams by working closely with stakeholders
• Support reporting, communications and engagements to ensure Bank meets regulatory expectations
• Drive appropriate communication to the stakeholders to ensure progress, risks and issues are communicated in a timely manner
Processes
• Ensure that uplifted capabilities transition successfully to Business-As-Usual (BAU) processes that ensure longevity and periodic renewal of these capabilities and stay updated with requirements and evolving regulations.
• Work along Business and Functional stakeholders to ensure that processes and capabilities that support restructuring are robust and able to support compliance with regulations.
• Demonstrate compliance to Bank’s programme management guidelines and standards.
People & Talent
• Demonstrate and act as a role model of the Group’s values and culture in the region
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement
• Promotes a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Develops the team, builds skill-sets and acts as a coach and mentor for the wider Resilience team.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Risk Management
• Along with the second line of defence counterparts, identify the principal risk types and underlying processes that get impacted to support a Group-wide restructure.
• Ensure that risk identification and mitigation is an ongoing process, and new risks identified that pose a challenge to programme milestones or to a successful operational execution of a Group-wide restructure are highlighted to senior management and appropriate mitigation strategies identified with relevant stakeholders.
• When required appropriately escalates impediments and blockers to the relevant Governance Forums and ensures ownership by committee members for the mitigating actions.
• Prepares good quality materials for governance meetings, as required
Governance
• When required appropriately escalates impediments and blockers to the Programme management and relevant Governance Forums and ensures ownership for the mitigating actions
• Responsible for the delivery of governance reports as required
Our Ideal Candidate
Skills
- 15 plus years of working experience in Banking domain
- Experience in Programme Management
- Experience in Project Management
- Experience on managing/delivering agile programmes
- Knowing and understanding bank’s organisation structure, products and policies
- Strong communication skills
- strong stakeholder Management
Qualification
- Education Bachelor’s degree from a reputable university
Role Specific Technical Competencies
- Programme / Project Management
- Knowing and understanding bank’s organisation structure, products and policies
- Stakeholder Engagement
- Communication
- Third Party & Vendors understanding
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.