JOB SUMMARY

Play the role of the Product Lifecycle Methodology Lead for the preparation and roll out phase of a robust Product Lifecycle Methodology across the Cash Management Organisation at group, region and country level. This methodology is strategically vital for ensuring Product Managers are empowered with the clarity, collaboration, and capabilities needed to create value and drive impactful and measurable outcomes alongside a broad and diverse stakeholder community. 

The role requires extensive collaboration with group-level, regional and in-country product managers to prepare and roll out the product life cycle methodology in a manner that ensures it is fully embedded in how product managers deliver in their roles. The ideal candidate will have previous product management expertise in a large global bank with hands on exposure to the delivery of a product across the entire life cycle. As the role entails creating and embedding a new, standardized way of working across the organization, prior experience in project management, training, organisational change management are plus points.

RESPONSIBILITIES

Strategy

• Collaborate with senior leaders across the bank to secure buy-in for the methodology across their functions.
• Drive planning and execution of the preparatory and roll out phase of the product lifecycle methodology (PLC). 
• Determine and build the variety of cross functional partnerships needed to successfully embed the PLC.
• Put in place a digital first approach to ensure process and documentation are digitally available to relevant parties during the lifecycle.
• Manage the Consulting Partner relationship and deliverables
• Advocate the development of new technologies and tools for the full spectrum of product groups and products.
• Instil client centric innovation and competitive differentiation.

• Competitive differentiation through greater focus on product strategy and client engagement
• Client needs translated into roadmaps including a view towards the wider market landscape and advancements, particularly in AI.

Business

• Define clear measures of success that can demonstrate progress at each stage of the PLC.
• Establish a PLC that creates an enhanced commercial focus in the product management teams. 
• Work with the Group Product Heads to establish a set of KPIs and OKRs that the product managers can consistently drive based on their respective work items.
• Drive greater commercial returns through better product and product manager performance management as well as Higher levels of ownership and accountability
  • Improved product profitability
  • Optimised pricing, marketing and distribution
  • Improved product-market fit
  • Accelerated speed to market creating longer windows to draw advantage from
  • Early signalling of strategic intent to the market

Processes

• Establish clear standards to ensure quality deliverables across the lifecycle.  
• Influence diverse stakeholders, overcome resistance to new processes, and effectively institutionalize these new methodologies.
• Manage Project budget and timelines as agreed.
• Implement ongoing checks and balances to measure performance as per the PLC methodology.
• Gain operational efficiencies and leverage through developing a skills-based organization.
• Accelerated speed-to-market with standard methodolog
  • Reduced time for approvals and gathering documentation
  • Standardised product sets and reduction of underperforming and unprofitable product instances
  • Reduced duplication in product development resource allocation
  • Consistent service quality with alignment across channels, systems, processes and standard
  • Improved cross functional alignment/collaboration across the business
  • Excellent post-launch commercialisation readiness
  • Post-launch operational and servicing readiness

People & Talent 
•    Lead through collaboration, influence, to drive.
•    Lead through example and build the appropriate culture and values.  
•    Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
•    Ensure active communication of vision, priorities, and progress to the business to foster engagement, awareness and motivation.

Risk Management
•    Ensure the PLC has the required Risk and Awareness elements well embedded into the processes.

Governance 

• Ensure the PLC meets all the prescribed Governance standards that the bank has established.
• Reduce internal controls (automated, preventative controls/ centralised data) and in product development rework or remediation
  • Streamlining and simplifying approvals to manage risk more effectively
  • Improved management visibility of portfolio, including active management and retirement of underperforming products
  • Stronger risk mitigation and regulatory compliance aligned to product complexity
  • Early identification of risk (commercial, operational, customer, regulatory)
  • Improved audit readiness through standardised documentation and traceability
  • Early PLC engagement with  risk and governance functions/colleagues

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

External
•    Consulting Partners

Internal
•    Cash Product – Group, Region, Country
•    Cash Product Risk 
•    Digital Channels
•    CFCC
•    Legal 
•    Operations Risk
•    TB Sales
•    Talent
•    Learning 
•    TB COO
•    TB Marketing

Our Ideal candidate

• 10+ years of experience in Product Lifecycle Methodology either in a regional role or group vertical in a bank
• Strong stakeholder management skills both internal and external
• Proactive and positive with the ability to make good / sound decisions and use independent judgement
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills

Role Specific Technical Competencies

•    Knowledge of Product Line
•    Emerging Technologies
•    Planning: Tactical, Strategic
•    Product Design and Development
•    Product Development Life Cycle
•    Marketing Strategy and Positioning

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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Visit our careers website www.sc.com/careers