Job Summary
This role could be based in Singapore or Malaysia.
We are seeking a talented and passionate, individual to join Standard Chartered as the Product Owner of Reporting and MI in the Markets COO Post Trade Transformation team.
• Our Product Owners have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure the teams effort is aligned with overall strategy and client / customer needs.
• The Markets COO Post Trade Transformation team drives and executes the overall strategic transformation on various Post Trade capabilities (Settlement, Clearing, Margining, Documentation, Business and Reference static data management, etc…)
• The Product Owner works under the guidance of the Chief Product Owner Post Trade, Alexandre Nguyem
• If tackling complex challenges excites you, then join our Markets COO Post Trade Transformation team where you will get to collaborate and work on solutions across business and functions. You will have the opportunity to build and maintain the best-in-class products / services for our clients and customers, harness the power of AI whilst continuously striving to reduce time-to-market and streamline our processes.
Key Responsibilities
• The Product Owner for Reporting and Business Intelligence is an empowered decision maker, accountable for maximizing the business value of reporting, management information and analytics capabilities across the trade lifecycle.
• They define and deliver self-service reporting capabilities for end users, enabling operations teams to access timely, accurate and actionable insights to manage processing activities, risks and performance.
• The role focuses on modernising reporting and data consumption across operations, reducing reliance on manual reporting and fragmented data sources, and enabling scalability across multiple processing capabilities.
• The Product Owner represents the voice of operations, management and stakeholders throughout the lifecycle of the product, ensuring reporting solutions are fit-for-purpose, intuitive and aligned to business needs.
• They are a core member of the team, fully dedicated to the role, and accountable for a unified backlog aligned to reporting and business intelligence outcomes.
Accountable for:
• Maximising business value by ensuring confirmations processes deliver the right outcomes at the right time, balancing efficiency, client experience, and risk
• Driving the reduction of manual processing through automation and standardisation across products and regions
• Ensuring confirmations are accurate, timely, and compliant with regulatory and control requirements
• Balancing new features, operational improvements, and risk remediation while maintaining a low cost of change
• Delivering measurable outcomes aligned to business objectives, including efficiency gains, risk reduction, and improved client satisfaction
• Optimising value through continuous feedback from operations, clients, and stakeholders, and ongoing refinement of priorities.
• Owning and managing a single confirmations backlog:
• Clearly defining backlog items in a structured format with clear acceptance criteria
• Continuously prioritising based on value, risk, and operational impact
• Using data such as volumes, processing times, errors, and exceptions to inform decisions
• Ensuring backlog visibility and transparency to all stakeholders
• Acting as the primary interface between business, operations, and technology teams to ensure delivery of end-to-end outcomes
• Ensuring solutions are scalable, standardised, and aligned across products, avoiding fragmented or bespoke implementations
• Managing operational risk, process changes, and delivery risks associated with the Payments capability
Business
Define and maintain the reporting and business intelligence product vision and roadmap, aligned to post-trade transformation priorities and operational scalability goals
Drive the development of self-service capabilities, enabling users to:
• Access data independently
• Create and consume reports without manual intervention
• Monitor performance and risks in real time
• Modernise and simplify the management information landscape, reducing fragmentation and duplication across reporting solutions
• Establish a single source of truth for operational data, ensuring consistency, accuracy and transparency across stakeholders
• Enable data-driven decision making across operations, supporting management with clear visibility on volumes, performance, risks and exceptions
• Promote standardisation of reporting metrics and definitions across capabilities to ensure alignment and comparability
• Drive automation of data extraction, aggregation and reporting processes to reduce manual effort and improve timeliness
• Collaborate with other Product Owners to ensure reporting capabilities are integrated across the full trade lifecycle, from execution to post-trade processing
• Leverage data and user feedback to continuously refine reporting capabilities and prioritise high-value use cases
Processes
Ensure alignment of reporting and data processes with enterprise standards across the trade lifecycle
Own and continuously improve end-to-end reporting workflows, including:
• Data sourcing and aggregation
• Data validation and quality controls
• Report generation and distribution
• Dashboard creation and self-service enablement
• Ensure strong data quality, governance and auditability, with clear ownership and traceability of data
Enable efficient workflows by:
• Reducing manual data manipulation
• Simplifying access to data
• Standardising report generation processes
Partner closely with operations teams to:
• Understand reporting needs and pain points
• Validate usability and effectiveness of reporting solutions
• Ensure adoption of self-service capabilities
• Maintain clear visibility on dependencies with upstream data providers and downstream consumers
• Ensure all governance, documentation and assurance standards are met for reporting and analytics solutions
People and Talent
• Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.
• Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
• Employ, engage, and retain high quality people, with succession planning for critical roles.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.
• Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind.
• Provide feedback on transformation leaders to their people leaders, as part of performance reviews
Risk Management
• Create transparency around backlog item progress, blockers, impediments, dependencies, and product value delivery via fit for purpose business and delivery metrics.
• Engage process and risk control owners in upfront in design of process changes. Have oversight of, direct tracking and monitoring of projects.
Governance
• Adopt and embed the Ways of Working Standards throughout the lifecycle of the product / service.
• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• T&O Markets & Post Trade Technology Leadership team
• Markets COO Leadership team
• Markets Trading and Sales
• Markets Operations Leadership team
• Operations BAU teams across Middle-Office, Post Trade, Clearing, Margining, etc…
• Credit and Market Risk teams
• Functional Partners : CFCC, HR, Finance, Legal, GIA
• Transformation Leads across the Bank
• Group Process owners
Skills and Experience
• Academic or Professional Education/Qualifications: As per Bank’s requirements and HR policy
• Licences and Certifications/accreditations:
• Product Owner certification from Scrum Alliance, Scrum.org or other associations are must
• Practitioner certification of Scaled Agile framework like LeSS, SAFe, Scrum@Scale, Spotify, Nexus and Human Centred Design or Design Thinking are plus.
• Professional Memberships: Association or Discipline Association Membership well regarded.
Our Ideal Candidate
• 5 plus years of experience in Financial Markets operations, post-trade processing or capability delivery, with exposure to reporting, data or analytics
• Solid understanding of the end-to-end trade lifecycle, with the ability to connect operational processes to reporting and management information needs
• Proven experience in reporting, data analysis or business intelligence, with strong understanding of how operational data is structured, transformed and consumed
• Hands-on experience as a Product Owner or equivalent role, with strong capability in:
• Managing and prioritising a backlog
• Driving delivery outcomes across cross-functional teams
• Translating business needs into data and reporting solutions
• Proven ability to:
• Define clear requirements for reporting and analytics use cases
• Translate complex data needs into actionable insights and user-friendly outputs
• Apply prioritisation and decision-making techniques effectively
• Strong understanding of operational metrics, including volumes, performance, exceptions and risk indicators
• Demonstrated experience working with globally distributed teams, including operations, technology and business stakeholders
• Strong analytical and problem-solving skills, with the ability to interpret data and drive decision making.
• Articulate reporting needs and product vision clearly
• Influence stakeholders on data-driven priorities
• Ensure transparency on data issues and resolution plans
• Good knowledge of Agile ways of working, including iterative delivery, backlog refinement and continuous improvement
• A forward-looking, adaptable mindset, with a strong focus on modernisation, simplification and scalability
• Awareness of how to leverage automation and emerging technologies, including artificial intelligence, to enhance reporting capabilities, improve data access and enable smarter insights
• Familiarity with user-centric design approaches, ensuring reporting tools and dashboards are intuitive and drive adoption
Role Specific Technical Competencies
• Product / Service subject matter expertise
• Product delivery lifecycle experience using Agile Ways of Working (Scrum, Kanban, Lean, etc…)
• Understanding Customer Needs (research, insights & communication)
• Data driven decision making & product analytics
• Business plan – design and execution (tactical and strategic)
• Marketing Strategy and Positioning
• Stakeholder management and communication
• Regulatory Environment – Financial Services
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
