Job Title Here Experience Director

Title: Programme Lead, Phoenix
Singapore, SG
Role Responsibilities
- Manages the tasks, assignment or project / change using the Group’s methodology and successfully delivers the scope with a disciplined approach to change control and agreed timelines.
- Manage & support the assigned deliveries within the program, working closely with the stakeholders.
- Ensures scope, approach, timelines, and other key aspects of the workstream/program are documented.
- Ensures and to make aware of any material risks, issues, cost, benefit, and scope changes in the workstream to be able to report to the relevant Governance Committees.
- Provides inputs and participates in relevant Governance Committees & Working Groups
- Where require, manages conflicts in stakeholder expectations and alignment across multiple workstreams.
- Understands risks and challenges when facilitating decision making for the desired outcomes
- Presents clear options and recommendations, facilitates decision making and enables clear understanding in key stakeholders of risks, outcomes and trade-offs.
- Regularly elicit feedback and share lessons learnt to incorporate best practice in a timely manner with stakeholders
- Mitigate the overall delivery risk for the Programme by working closely with stakeholders
- Support reporting, communications and engagements to ensure Bank meets regulatory expectations
- Drive appropriate communication to the stakeholders to ensure progress, risks and issues are communicated in a timely manner
- Ensures the Requirements Traceability Matrix is set up and maintained.
- Manages project governance through delivery of work and relevant Governance forums
- Foster a culture of continuous improvement, collaboration, and resilience within the team.
- Provide coaching, mentoring, and development opportunities to team members.
- Demonstrate and act as a role model of the Group’s values and culture in the region
- Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement
- Promotes a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Be a self-starter who is able to initiate and successfully drive programmes and projects to completion with little management supervision
- Identify, assess, and mitigate risks associated with change initiatives.
- Ensure compliance with all relevant regulatory requirements and internal controls.
- Works with various program leads to manage & track risks, issues, impediments throughout the project and to follow up through its resolution.
- When required appropriately escalates impediments and blockers to the relevant Governance Forums and ensures ownership by committee members for the mitigating actions.
- Prepares good quality materials for governance meetings, as required
- Monitor and report on compliance with governance standards to senior leadership.
- When required appropriately escalates impediments and blockers to the Programme management and relevant Governance Forums and ensures ownership for the mitigating actions.
- Support the Programme for the delivery of governance reports as required
- Ensure all change initiatives comply with regulatory requirements and industry standards.
- Conduct regular audits and reviews to ensure adherence to regulatory and business conduct standards.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Our Ideal Candidate
Skills & Experience
- 12+ Years of relevant experience in Banking domain
- Project Management skills to be able initiate, plan, execute, monitor, and close a project/task/deliverable.
- Stakeholder engagement skills by building relationships, understanding stakeholder needs, and fostering active support for a project or initiative.
- Communication skills to effectively share or cascade information with others.
- Knowing and understanding Bank’s organisation structure, products, and policies
- Knowing and understand Bank’s Technology and stakeholder.
Qualification
- Education Bachelor’s degree from a reputable university
Role Specific Technical Competencies
- Program/Project Management
- Knowing and understanding Bank’s organisation structure, products and policies
- Stakeholder Engagement
- Communication
- Knowing and understand Bank’s Technology and stakeholders
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers