Job Summary
The FC end to end Programme brings together Financial Crime (FC) Transformation across WRB, CIB, FCSO and FCC and complements them with transversal components to build a coherent bank wide, end-to-end (E2E) transformation. It pivots the Bank from post event detection controls and investigation to prediction and prevention, more rapid detection, and proactive response to the FC risks of the future. The role of the Project Manager, Financial Crime E2E Programme is to support successful delivery of the FCE2E Programme, with key responsibilities as follows : 

• Support Programme Team in delivery of the FCE2E Transformation Roadmap, FCE2E Process & Organisation Transformation, and FCE2E Strategy & Analytics frameworks
• Track and Report End to end delivery of the Programme including milestones, costs, benefits outlined in the Investment Proposal / approved Business Case
• Manage projects/programmes ensuring on-time delivery, define and comply programme governance and manage stakeholder expectations throughout the lifecycle of the initiatives
• Monitor progress across the portfolio of FCE2E and the Satellite programmes, ensuring dependencies are properly logged. Identify and report impacts to the Transformation roadmap arising from schedule changes across the portfolio.
• Support FCE2E PD / PM towards quality and accurate submissions for Programme Steering Committee (PgSC) and other governance forums / processes. Support the PgSC processes under CDS
• Manage programme risks appropriately, overseeing mitigation and resolution of risks and issues which may impair delivery, escalating unresolved risks/issues
• Assess, document and communicate key dependencies; Leverage appropriate forums, working groups and escalation mechanisms to highlight blockers
• Facilitate workshops for Delivery progress of in-scope projects and benefit realisation tracking
• Supporting Programme Team to comply with the T&O Change Governance Policy
• Partner with the Portfolio Management Office, towards commissioning, implementation, and review of key investment programmes and projects in line with Group standards.

Strategy

• Provide input to the vision of bank’s Financial Crime processes to future proof the bank
• Continuously develop knowledge of business processes and understanding of industry best practice
• Supports the Programme Director and Programme Manager towards execution of the Programme Strategy and vision

Business

• Partner with stakeholders across the organisation (WRB, CIB, FCSO, FCC CIO, Data) to drive the programme objectives and deliverables
• Proactively promote and communicate relevant project narrative across key stakeholder

Processes

• Understand WRB, CIB and Function processes related to Financial Crime business strategy and align process improvements and metrics to these priorities
• Work closely with other business and functional leads to ensure effective communications.
• Drive relevant programme and project agendas and documentation, available for regulatory inspection if required
• Ensure good programme governance through programme / project disciplines, oversight committees and correct documentation of programme plans, approaches and documentation (as outlined in the Bank’s Programme Governance Policy and Project Management Standards).

People & Talent

• Support and execute a change mindset, building a culture of client centricity, improvement habit, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes
• Continually strive to share key relevant knowledge and learnings with the others across the team
• Lead through example and build the appropriate culture and values, embedding a high level of team engagement
• Work in collaboration with risk and control partners
• Ensure ongoing training and development for professional and personal growth

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Risk Management 

• Manage changes and reporting in line with all relevant risk management frameworks, where applicable
• Identify, escalate and resolve issues that have the potential to hinder or delay the implementation of the required steps under the Programme. 

Governance

•  Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
• Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
• Establish control across PgSC and maintain the governance framework and strategy for the robust and efficient management of strategic investments in compliance with Change Delivery Standards
• Partner with Portfolio Management Office to ensure Programme records are accurately maintained in Clarity and other bank approved systems

Key stakeholder

• Programme Accountable Executive
• Programme Director
• Leads for key Business and Functions Working Groups within the Programme structure, including WRB, CIB
• Key Functions involved in related projects, including FCSO, rest of T&O, and FCC
• Business COO teams on relevant projects

Other Responsibilities

• Passionate about driving change, coordinating with multiple stakeholders, ability to connect the dots and sharp attention to detail
• Excellent time-management skills and ability to handle multiple tasks simultaneously
• Goal-oriented, positive attitude and proactive
• Comfortable in a fast-paced, results-oriented work environment.
• Ability to communicate effectively with senior leaders
• Learn, Adapt, Communicate Execute – Learn the Financial crime landscape in the bank and the transformation agenda, adapt to the programme and bank priorities, communicate with stakeholder groups with clear documentation and support execution
• Leverage broad banking expertise across Retail and Institutional Banking to join the dots on the FC transformation.

Our Ideal Candidate

• 10+ years of Business Change and Project Management expertise in banking industry, preferably in Financial Crime domain
• Strong execution capability, high discipline with excellent project management skills
• Strong analytical capability
• Very strong verbal and written business communication and presentation skills i.e. PowerPoint, Excel.
• Strong ability to work effectively in cross-cultural, cross-geographical, matrix environments.
• High level of responsiveness, sense of urgency; ability to operate in a highly pressurised & dynamic environment
• Strong drive for results, ability to plan, track and follow through to deliver an aggressive project plan.
• Understanding of Anti-Financial Crime Processes and Technology will be a plus

Role Specific Technical Competencies

• Change Management
• Project Management
• Business Acumen
• Cross-functional Collaboration
• Stakeholder Management and Coordination
• Programme Governance  
• Financial Crime knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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