Job Summary

This role could be based in Singapore, UK or India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you only select a country where the role is based

To us, good performance is about much more than turning a profit.  It's about showing how you embody our valued behaviours as well as our brand promise, Here for good. 
 
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Delivery Lead will play a critical role within the Strategy and Digital Transformation team, responsible for driving the end-to-end delivery of complex projects. This role demands a strategic mindset, strong business acumen, process expertise, risk management capabilities, and adherence to governance standards. The individual will work closely with senior stakeholders to define business requirements, manage risks, and ensure alignment with organizational priorities.

Key Responsibilities

The responsibilities include, working across Business, Products, Clusters and Country and Specialist teams in Risk and CFCR to perform: 

• Establish effective governance and working rhythm for Target Operating Model initiatives.
• Drive the development / refinement of detailed, functional design across Country, Group and Policy teams (including roles and responsibilities and headcount allocation).
• Work with the Transformation Office to support the development and maintenance of a detailed execution plan and a ‘path to savings’ / non-financial outcomes which shows the specific actions country, group and policy teams will take to deliver on objectives.
• Prepare and co-facilitate workshops with the internal initiative leads to finalise design with country and group stakeholders.
• Provide visibility on current state and future state headcount and activities once changes have been delivered for in-scope teams (to be communicated via comprehensive TOM documents).
• Facilitate day to day engagement with Risk and CFCR stakeholders to complete and refine detailed design and progress implementation of agreed scope for Target Operating Model initiatives.
• Ensure transparency and path to resolution for identified risks or issues. 
• Drive alignment across Risk and CFCR as required.
• Support reporting of regular progress to Risk and CFCC Management Teams on key outcomes (inc. Group MT, Board or other SCB management committees where necessary).
• Delivery Expertise: Proven experience in managing and delivering medium-scale, complex CFCR or Risk projects within a strategic or transformational environment. 
• Strategic Mindset: Ability to define clear strategies and translate them into actionable plans.
• Stakeholder Engagement: Demonstrated success in working with senior stakeholders and managing cross-functional relationships.
• Process Knowledge: Solid understanding of change management, project management.
• Risk and Governance: Strong knowledge of risk management and governance practices in a project delivery context.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey complex information clearly.

Strategy

• Translate high-level goals and strategy into actionable project deliverables.
• Articulate the product vision, requirements and progress with stakeholders and team members.
• Collaborate with stakeholders to ensure tooling solution align with CFCR & Risk strategy and address critical efficiency needs.
• Maintain a focus on long-term value creation while driving short-term milestones.

Business

• Work closely with Risk and CFCR Product & Managed Services colleagues, Coverage & Specialist Teams, as well as other key stakeholders, to deliver the right outcomes for the TOM
• Foster strong relationships with senior stakeholders, acting as a trusted advisor and primary point of contact for delivery-related matters.
• Work collaboratively across departments to ensure alignment and buy-in for project goals and deliverables.
• Provide clear and concise updates, ensuring transparency and understanding at all levels of the organization.

Processes

• Apply a high-level understanding of change management and project management principles to guide project execution.
• Develop and maintain project plans, including timelines, milestones, and dependencies.
• Ensure all processes are streamlined, efficient, and adaptable to the changing needs of the organization.
• Independently perform deep dive reviews and thematic analysis to completion.
• Drive continuous improvement by identifying opportunities to optimize delivery methods.

Risk Management

• Proactively identify, document, and address risks in collaboration with the stakeholders. 
• Ensure effective risk mitigation plans are in place and implemented throughout the project lifecycle.
• Maintain a focus on balancing risk and opportunity to deliver optimal outcomes.
• Ensure all risks are regularly reviewed and updated in line with organizational policies.

Governance

• Ensure all projects comply with internal standards and frameworks under the organization’s Change Management Standards.
• Maintain accurate and up-to-date documentation to support audit and governance requirements.
• Work closely with governance teams to meet all necessary regulatory and compliance obligations.
• Promote a culture of accountability and transparency across all aspects of project delivery.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders

• Risk and Compliance Officers covering Business or Products or Client Segments or Clusters, and their respective team.
• Chief Country Compliance and Risk Officers covering Countries, and their respective teams.
• Global Product Owners covering respective CFCR & Risk products
• Audit & Assurance teams

Other Responsibilities

• Perform other responsibilities as assigned by the SDT team lead from time to time.

Skills and Experience

Our Ideal Candidate: 

• Bachelors or Masters’ degree 
• Product Owner certification from Scrum Alliance, Scrum.org or other associations is desirable (Preferred) 
• 12+ overall working experience in Banking or Financial Institution or Regulator or Fintech or equivalent industry
• 5+ years of experience in Change and Transformation roles, with proven expertise in Compliance & Risk deliveries
• Proven delivery and experience on target operating model change.
• Comprehensive understanding of CFCR & Risk functions 
• Proven ability to manage cross-functional teams and ensure successful project delivery. 

Role Specific Technical Competencies

• Business Acumen, Product and Operations
• CFCR knowledge 
• Leadership (Influencing and Inspiring)
• Managing Change
• Data gathering,  analytics and insights
• Collaboration and Stakeholder Management
• Regulatory Environment – Financial Services 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers