Job Summary

• Ensure instructions received from Private Bank clients are fit for purpose and in compliance with Group Policy & Standards.
• Perform credit checks and analyze financial information to determine client’s credit position.
• Maintain detailed and organized records of all credit transactions and related documentation.
• Ensure compliance with internal policies and external regulations throughout the credit approval process.
• Identify risks / red flags in the documents received and highlight to senior management for assessment and reporting where required.
• Support the continuous improvement of credit operations processes and systems.
 

Key Responsibilities

• Ensure instructions received from Private Bank clients are fit for purpose and in compliance with Group Policy & Standards 
• Liaise with internal and external stakeholders to ensure seamless processing of the client’s credit / payments / deposits application form
• Identify risks / red flags in the documents received and highlight to senior management for assessment and reporting where required
• Identify areas of improvement in the process and highlight to senior management for assessment
• Ensure documentation reviews are conducted within acceptable timelines and service level agreements
• Ensure clarifications are sought and cleared immediately with the line manager
• Extend support in projects when required 
• Awareness and alignment of the Private Bank segment’s goal for the next 2 years and how the role of Credit Documentation is linked to that goal.
• Awareness of the business focus markets and documentation requirements for clients from these markets [South East Asia]
• In depth knowledge of Private Bank Credit documentation requirement, timelines and stakeholders involved in the documentation process.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
•  Identify risks / red flags in the documents received and highlight to senior management for assessment and reporting where required
• Awareness and understanding of outsourced activities from the Credit documentation team and the critical data points & key controls that need to be reviewed.
 

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Client Servicing team
• Relationship Managers 
• Loan Servicing Team
• Outsourced team [GBS India]
• Technology Support team

Other Responsibilities

• Ensure documents received from Private Bank clients are fit for purpose and in compliance with Group Policy & Standards 
• Liaise with internal and external stakeholders to ensure seamless processing of the client’s credit / loan / payment / deposit application form
• Identify risks / red flags in the documents received and highlight to senior management for assessment and reporting where required

Our Ideal Candidate

•  3+ years of experience in Private Banking operation.
•  Strong project management skills and the ability to co-ordinate across a wide range of stakeholders.
•  Proven history of managing key stakeholders and demonstration of problem-solving and decision-making abilities.
•  Able to multitask and manage different initiatives at a time with strong execution focus.
•  Proficiency in Microsoft Office and strong in verbal, presentation, and written communication skills.
•  Bachelor's degree in Finance, Business Administration, or a related field.

Role Specific Technical Competencies

•  Analytical Thinking
•  Project Management
•  Effective Communication
•  Stakeholder Management
•  Service Delivery

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers