Job Summary

We are seeking a talented and passionate, individual to join Standard Chartered as the Product Owner of Termsheets & Valuations  in the Markets COO Transformation Post Trade team.
Our Product Owners have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure the teams effort is aligned with overall strategy and client / customer needs. 

The Product Owner works under the guidance of Amol Ghorpade Chief Product Owner Post Trade Documentation.

If tackling complex challenges excites you, then join our Markets COO Transformation Post Trade team where you will get to collaborate and work on solutions across business and functions. You will have the opportunity to build and maintain the best-in-class products / services for our clients and customers, harness the power of AI, whilst continuously striving to reduce time-to-market and streamline our processes. 

Key Responsibilities

•    The Product Owner for Termsheets and Client Statements is an empowered decision maker, accountable for maximizing the business value of the documentation capability across the trade lifecycle.
•    They ensure that pre-trade documentation (termsheets) and post-trade client reporting (client statements) are delivered accurately, clearly, and efficiently to clients, supporting both revenue generation and operational integrity.
•    The role represents the voice of clients, front office, sales, and operations stakeholders throughout the full lifecycle of the product, from design to delivery and ongoing operations.
•    The Product Owner is a core member of the team, fully dedicated to the role, and accountable for a single, unified backlog aligned to the documentation capability spanning both termsheets and client statements.
•    This role is distinct from subject matter experts, who provide domain knowledge and support, while the Product Owner remains accountable for prioritisation and delivery outcomes.

Accountable for:
•    Maximising business value by ensuring documentation processes deliver accurate, timely, and client-ready outputs that support both deal execution and post-trade transparency
•    Driving the reduction of manual document creation and distribution through automation and standardisation
•    Ensuring termsheets support front office and sales teams with timely, accurate, and compliant pre-trade documentation
•    Ensuring client statements provide clear, consistent, and accurate post-trade reporting aligned to client expectations and operational requirements
•    Balancing new features, operational improvements, and risk remediation while maintaining a low cost of change
•    Delivering measurable outcomes aligned to business objectives, including improved client experience, reduced operational effort, and enhanced control
•    Owning and managing a single documentation backlog (termsheets and client statements):
•    Clearly defining backlog items in a structured format with clear acceptance criteria
•    Continuously prioritising based on value, client impact, and operational efficiency
•    Using data such as document volumes, turnaround times, errors, and client feedback to inform decisions
•    Ensuring backlog visibility and transparency to stakeholders
•    Acting as the primary interface between front office, sales, operations (including margining teams for client statements), and technology teams
•    Ensuring solutions are scalable, standardised, and consistent across products and regions, avoiding fragmented approaches
•    Managing operational risk, process changes, and delivery risks associated with documentation processes
•    Actively removing blockers to ensure successful delivery of releases and improvements

Strategy 
•    Define and maintain the documentation product vision and roadmap aligned to business priorities and the overall post-trade strategy 
•    Drive transformation of documentation processes towards digital, automated, and scalable solutions across pre-trade and post-trade interactions 
•    Promote standardisation and reuse of document templates and data across products and client segments 
•    Strengthen alignment with front office and sales teams for termsheets to support deal execution and client engagement 
•    Strengthen alignment with operations teams, including margining, for client statements to ensure accurate and timely reporting 
•    Prioritise initiatives that improve client experience, reduce operational cost, and enhance control and compliance 
•    Use data and stakeholder insights to continuously evolve the product direction and ensure alignment with business needs

Business
•    Maximising business value by ensuring documentation processes deliver accurate, timely, and client-ready outputs that support both deal execution and post-trade transparency
•    Driving the reduction of manual document creation and distribution through automation and standardisation
•    Ensuring termsheets support front office and sales teams with timely, accurate, and compliant pre-trade documentation
•    Ensuring client statements provide clear, consistent, and accurate post-trade reporting aligned to client expectations and operational requirements
•    Balancing new features, operational improvements, and risk remediation while maintaining a low cost of change
•    Delivering measurable outcomes aligned to business objectives, including improved client experience, reduced operational effort, and enhanced control
•    Owning and managing a single documentation backlog (termsheets and client statements):
•    Clearly defining backlog items in a structured format with clear acceptance criteria
•    Continuously prioritising based on value, client impact, and operational efficiency
•    Using data such as document volumes, turnaround times, errors, and client feedback to inform decisions
•    Ensuring backlog visibility and transparency to stakeholders
•    Acting as the primary interface between front office, sales, operations (including margining teams for client statements), and technology teams
•    Ensuring solutions are scalable, standardised, and consistent across products and regions, avoiding fragmented approaches
•    Managing operational risk, process changes, and delivery risks associated with documentation processes
•    Actively removing blockers to ensure successful delivery of releases and improvements

Processes
•    Ensure alignment of documentation processes with enterprise standards and process frameworks across front-to-back operations 
•    Continuously improve workflows for both termsheets and client statements to reduce manual effort and increase efficiency 
•    Ensure appropriate controls, auditability, and compliance are embedded into all documentation processes 
•    Partner closely with front office and sales for termsheets to ensure usability and relevance in client interactions 
•    Partner closely with operations, including margining teams, to ensure client statements are accurate, complete, and operationally effective 
•    Maintain clear ownership and understanding of end-to-end documentation processes, including upstream data inputs and downstream client consumption 
•    Ensure all required governance, documentation, and assurance standards are met

People and Talent 
•    Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
•    Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.
•    Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
•    Employ, engage, and retain high quality people, with succession planning for critical roles.
•    Ensure team structure/capacity is reviewed to enable delivery of client outcomes. 
•    Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
•    Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind.
•    Provide feedback on transformation leaders to their people leaders, as part of performance reviews

Risk Management 
•    Create transparency around backlog item progress, blockers, impediments, dependencies, and product value delivery via fit for purpose business and delivery metrics. 
•    Engage process and risk control owners in upfront in design of process changes. Have oversight of, direct tracking and monitoring of projects. 
•    Act pro-actively on incidents impacting the capabilities owned both in terms of product improvement and processes enhancement tracking with relevant (Global) Process Owners. 

Governance 
•    Adopt and embed the Ways of Working Standards throughout the lifecycle of the product / service.
•    Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    T&O Markets & Post Trade Technology Leadership team 
•    Markets COO Leadership team 
•    Markets Trading and Sales 
•    Markets Operations Leadership team 
•    Operations BAU teams across Middle-Office, Post Trade, Clearing, Margining, etc… 
•    Credit and Market Risk teams
•    Functional Partners : CFCC, HR, Finance, Legal, GIA
•    Transformation Leads across the Bank
•    Group Process owners

Our Ideal Candidate

• 6+ years of experience in Financial Markets technology or operations, with strong exposure to documentation processes including termsheets and client reporting
• Academic or Professional Education/Qualifications: As per Bank’s requirements and HR policy
• Licences and Certifications/accreditations: 
• Product Owner certification from Scrum Alliance, Scrum.org or other associations are must
• Practitioner certification of Scaled Agile framework like LeSS, SAFe, Scrum@Scale, Spotify, Nexus and Human Centred Design or Design Thinking are plus.
• Professional Memberships: Association or Discipline Association Membership well regarded.
• We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the team and amongst stakeholders.

Role Specific Technical Competencies

•    Product / Service subject matter expertise  
•    Product delivery lifecycle experience using Agile Ways of Working (Scrum, Kanban, Lean, etc…)
•    Understanding Customer Needs (research, insights & communication)
•    Data driven decision making & product analytics 
•    Business plan – design and execution (tactical and strategic)
•    Marketing Strategy and Positioning
•    Stakeholder management and communication
•    Regulatory Environment – Financial Services 

Proven experience and strong knowledge of:
•    Pre-trade documentation (termsheets) supporting front office and sales activities
•    Post-trade client reporting (client statements), with understanding of operational processes including margin-related activities
•    Solid understanding of end-to-end trade lifecycle, with the ability to connect upstream trade execution inputs to downstream client documentation and reporting outputs
Hands-on experience as a Product Owner or equivalent role, with strong capability in:
•    Managing and prioritising a backlog
•    Driving delivery outcomes across cross-functional teams
•    Using relevant digital tools for backlog and delivery management
Proven ability to:
•    Define clear requirements using structured formats with acceptance criteria
•    Break down complex problems into deliverable components
•    Apply prioritisation and decision-making techniques effectively
•    Strong understanding of client needs and industry trends, particularly in how documentation supports deal execution and client transparency
•    Demonstrated experience working with globally distributed teams, including front office, operations and technology stakeholders
•    Strong analytical and prioritisation skills, with the ability to use data (volumes, turnaround times, errors, client feedback) to drive decisions and measure outcomes

Excellent communication skills, with the ability to:
•    Clearly articulate product vision, priorities and progress to stakeholders
•    Influence and negotiate priorities across front office, sales and operations teams
•    Maintain transparency on risks, issues and resolutions
•    Good knowledge of Agile ways of working, including backlog refinement, iterative delivery and continuous feedback loops
•    A forward-looking, adaptable mindset, with a strong appetite for learning, continuous improvement and simplifying processes
•    Awareness of how to leverage automation and emerging technologies, including artificial intelligence, to enhance document generation, reduce manual effort and improve scalability
•    Familiarity with user-centric design approaches, including user journeys and experience-driven thinking for client-facing documentation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers