Job Summary
Software Delivery Must have good experience on Human Resources Application/Systems (HRMS), preferably SAP – Fieldglass.10+ years of professional experience as an engineering IT BA.Able to understand business requirements and translate into actions/documentations. Good understanding of the Saas/ cloud-based applications and how they integrateGood understanding of IT infrastructure/architecture.Technical background in software engineering and delivery is good to have.Effective interpersonal, communication skills to articulate at different levels of organization hierarchyStrong relationship management experience with influencing and negotiation skills.Represent the team to management and management to the teamWork closely with the Product Owner to ensure a healthy, refined Product Backlog for the teamEnsure adherence to delivery schedules and attendance at Daily Stand-up meetingsRemove roadblocks and obstacles where the team is not able to do soEnable close cooperation across all roles and functionsSchedule Sprint Reviews at the end of each sprint with the Product OwnerSchedule and facilitate Sprint and Release Planning meetings Primarily a facilitative, servant leader and a Scrum process coach.
Adherence to Risk & Data Quality Management Requirements
• Continuous management of the Successfactors application risks
• Proactively identify issues and actions
• Monitor and remediate issues and actions from audits
• Awareness of the regulatory world and knowledge of AML, Fraud, Screening, Data Quality needs and ensuring these are catered for in the functional design
Key Responsibilities
Key Responsibilities
Requirement Gathering: Collaborate with all stakeholders (vendors and interfacing teams within SCB) to understand the project objective, scope, processes impacted and detailed requirements
Documentation of requirements: Translate the business needs into clear and comprehensive requirements: BRD, FSD/user stories. Facilitate communication amongst vendors and all impacted teams in SCB to ensure there is common understanding of the project requirements and seek sign off from all stakeholders involved
Impact Assessment: Conduct thorough analysis of existing systems/processes and workflows to clearly state out the impact of doing this change
Solution Design and Architecture: Have a good understanding of the e2e flow, architecture and help with the Solution Intent documentation clearly drafting out the current architecture diagram, impact to the current architecture and future state. Stay updated on industry trends and emerging technologies to recommend how systems should integrate in cloud env
Helping with the Artificial Intelligence/Machine Learning deep dive sessions/engagements including reviewing the recommended guidelines and ensuring vendor teams are in alignment to the recommended AI/ML best practises and processes followed by Standard Chartered. This also includes running test scenarios with business for trends and analysis of the data for key decision making
Data Management -reviewing the data handling practises from the vendor to ensure they adhere to the data protection regulation and best practises defined by Standard Chartered bank.
Governance activities – work with the project team to help them with Standard chartered review forums around architecture, security reviews and AI/ML components
Supporting the testing and warranty/hyper care phase including production incidents deep dive
Techno/functional Support for SCB’s Service Bench application will require working closely with business stakeholders and Service Bench technical team to evaluate requirements , perform feasibility assessment and deliver optimum technology solution leveraging SCB in house capabilities on Service Bench
Regulatory & Business Conduct
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
Key stakeholders
• Operations (Group, Regional, Country and Hubs)
• Business - Product/Sales/Segments (Group, Regional, Country)
• Technology – Delivery Teams and Technical Architecture)
• Hive Leads
• Chapter Leads
• Trade Technology Team
• Interface IT Teams
• Technology Services Teams
• Production Support Teams
Other Responsibilities
• Do the right thing: Be brave, be the change; Think client; Live with integrity
• Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures
• Better together: See more in others; How can I help? Build for the long term
Skills and Experience
• Business Analyst and Delivery management skill
Qualifications
• Education: Bachelor’s Degree in Computer Science, Software Engineering or equivalent degree
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.