JOB SUMMARY

The role is responsible for supporting Country Head, CFCR, in managing CFCR Advisory & Governance work and aligning this to the vision and strategy of the function, the Enterprise Risk Management Framework (ERMF), and delegation of authority documents where relevant. 

Responsibilities include the implementation of Compliance, Conduct and FCC policies and procedures for processes to the extent the processes have been identified as owned by the CFCR function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function which are hubbed or outsourced. 

Insofar as they relate to financial crime risks, the incumbent is responsible for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk appetite may occur and for notifying any such breaches to:
Chief Compliance Officer, Australia
Country Head, CFCR Advisory & Governance
The relevant Heads of Business

The incumbent is responsible for helping the Group meet its commitment of being “Here for Good” by building a sustainable framework that places Compliances, Conduct and FCC best practice standard, at the forefront of the Group’s agenda.

RESPONSIBILITIES

Strategy
Input to Country operating model design of relevant CFCR and business processes.
Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country Governance team for necessary CFCR controls.
Proactively develop regulatory relationships with regulators in Country through a structured engagement programme with consistent adherence to regulatory expectations.

Ensure that Standard Chartered Bank's operations in the Philippines are in line with regulatory expectations and Group requirements.
Support the CCO and CRO, Australia to set and implement the vision, strategy, direction and leadership for the country, consistent with the vision and strategy for CFCR and in support of the Group's strategic direction and growth aspirations.
Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
Establish close links with colleagues leading other Client segments and/or Product Groups to achieve common platforms and work plans, implementing a One Bank approach to covering all clients.

Business 

Ensure that key changes (to laws, rules, regulations) are communicated and cascaded (in country), in coordination with group communications.
Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, regulations, laws, best practices and policies related to CFCR
In conjunction with the relevant stakeholders, analyse the impact of regulatory compliance matters on the bank and its operations.
Anticipate, assess and communicate key regulatory risk trends in Country for management consideration and drive the development and implementation of appropriate mitigation control measures 
Use general knowledge of business products undertaken in the jurisdiction to work with business compliance specialists to respond to regulatory questions and keeps the in-Country regulators updated on developments in the Bank’s business 

Business (Advisory)
Develop a comprehensive understanding of the business model and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCR outcomes.
Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality conduct, financial crime & compliance-related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.

Provide advice, analysis (and challenge when appropriate) in relation to the CCIB including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.
Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCR risk mitigation. 
Support the resolution of competing requirements between regulations specific to CCIB businesses (i.e. between AML regulations and data privacy/bank secrecy or information security regulations.)
Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation 
Promoting the culture and practice of global standards to the business, while managing local requirements 

Processes 

Processes (Governance)

Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies/processes/DOls to address CFCR, aligning with relevant regulatory requirements.
Providing governance and oversight over the implementation of CFCR related policies and procedures in Country to ensure compliance with such policies and procedures.
Provide advice to relevant business & functions stakeholders on compliance with Group standards & regulatory matters relating to CFCR.
Proactively monitor regulatory developments to manage the regulatory impact of complex regulatory matters on the Bank's business and its operations

Provide guidance on the proper application and interpretation of banking laws, regulations and policies applicable in Country.
Set control standards and provide advice on the development of appropriate controls for the mitigation of regulatory risks.
Assist in overseeing relevant administration and licensing and required by the in-Country regulatory requirements. 
In the event of serious regulatory breaches, or where risk tolerances have been breached, assist in critical workstreams in order to ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
Track significant issues arising from CFCR metrics, Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.
Prepare and cascade lessons learned from audit findings, assurance activities and specific investigations.
Support all control checks undertaken by CFCR under the Operational Risk Framework (ORF).
Implement quality assurance standards and workflows for the CFCR processes.
Co-ordinate/support the management of audits/exams.

Processes (Advisory)
Act under delegation from the respective Risk Framework Owners for the principal risk types of Compliance, Conduct and FCC in discharging the responsibilities contained in the ERMF for to the extent that CFCR advisory is the appropriate second line risk owner. 
The role holder is not responsible for CFCR first line processes unless specifically delegated by and/or agreed with the group process owner. This includes CFCR processes operated to manage risks in CCIB such as name screening or transaction monitoring.

The role holder is not responsible to ensure that CCIB and CFCR process owners agree their respective handoffs, which ought to be documented in a service level agreement. However, consistent with the CFCR advisory second line responsibilities under the ERMF, the role holder is responsible to ensure that in the absence of an agreement or if responsibilities are poorly executed, the risks inherent in CCIB are addressed in line with the ERMF.
Develop and maintain effective policies/processes/DOIs (including training, advice and support) (including training, advice and support) to address CFCR risks across CCIB, aligning with relevant regulatory requirements.
Provide governance and oversight over the implementation of CFCR related policies and procedures relevant to CCIB (to enable compliance with such policies and procedures).
Provide support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with CFCR policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct)

People & Talent 

People and Talent (Governance)
Provide leadership management and coaching to direct reports to ensure they are highly engaged and performing to their potential
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
Ensure Country CFCR Governance team is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address, legal, compliance & financial crime risks.
Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are competent, suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Ensure staff in Country CFCR Governance team have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Employ, engage and retain high quality people, with succession planning for critical roles. Responsibility to structure/capacity plans.
Set and establish team objectives and priorities through discussions with relevant stakeholders, ensuring that team work effectively and proactively with business compliance and other support function teams to manage in Country CFCR risks.
Keep track of appointment, resignation and withdrawals of the authorised individuals. 

People and Talent (Advisory)
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Assess competency and skill of the team on an ongoing basis to ensure alignment of skill set to the risk management demands of the CCIB business.
Ensure the provision of ongoing training and development to ensure that team members are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.
Review team structure/capacity plan to ensure an effective and efficient risk management framework
Employ, engage and retain high quality people, with succession planning for critical roles

Provide feedback at business, function, country and individual level as appropriate, on CFCR matters which should have a bearing on remuneration pools or individual bonuses (for senior staff).
Regularly and on a timely basis appraise performance as well as proactively manage attrition when needed.
Ensure regular and documented management meetings with direct reports.
Drive the migration of skill, knowledge, best practice and lesson learned across the network between CFCR Advisory colleagues especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to CCIB.

Risk Management

Risk Management (Governance)

Maintain oversight of risk mitigating action plans.
Provide advice on the application of risk management frameworks (e.g. ORF, GRA).
Apply Group and CFCR policies and processes to manage risks. 
Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
Conduct country risk assessment.
Map risks quantify the potential impact and escalate where necessary.
Support delivery of annual Global Compliance, AML, ABC and Sanctions Risk Assessments.
Provide intelligence inputs to support calibration of bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
Oversee the review and analysis of the client base to identify and manage high risk clients, or specific country reviews.

Ensure the Bank is properly prepared for, routine regulatory exams, audits and supervisory inspections, as well as to managing the response from the business.
Define metrics and/or key risk indicators (KRI) for CFCR.
Lead key change programmes and projects for Country CFCR
Maintain workplans specific to Country CFCR projects/ initiatives, and communicate the same to stakeholders in a regular, timely fashion to inform and seek inputs.
Drive and stimulate an environment where forward planning, prioritisation and deadline management lead to efficient work practices and streamlined functional activities and processes.
Provide skilled resources to support project / programme delivery
Manage and protect business as usual (BAU) capability during change programme, as well as during the execution and delivery of the Remediation initiatives through project phase into BAU

Risk Management (Advisory)
In accordance to the Group’s Enterprise Risk Management Framework, act as second line Risk Owner for appropriate and relevant CCIB processes.
Collaborate with the other Products CFCR teams, Group & Regional CFCR Advisory Teams to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
Ensure effective management of CCIB CFCR Advisory matters, and in collaboration with the rest of the CFCR team, effectively manage regulatory issues that have a significant impact on the Group including but not limited to conflicts of interest, cross –border and onshore/offshore transactional support and control (in partnership with Cross Border (XB) and Conflict of Interest (COI) Compliance teams). 
Collaborate with relevant senior managers to support a programme for conduct, financial crime and compliance monitoring, surveillance and/or assurance for CCIB.

In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Group and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
Assist and work closely with the Group Shared Investigation Services team in relation to investigations concerning CCIB. 
Liaise with the internal audit function to ensure that any CFCR weakness identified by the internal audit function relating to CCIB activities are appropriately followed up.
Provide reports to relevant Group and Business risk and control committees and management group on key conduct, financial crime and compliance risks and issues pertaining to CCIB.
Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters relating to CCIB are tracked, followed, regularly assessed and reported on, including oversight of risk acceptance and/or mitigating action plans, identification and management of high risk clients or specific country reviews relating to CCIB.
Provide advice on the application of risk management frameworks (e.g. ERMF).and provide advice to relevant stakeholders on outcomes of risk identification and assessment methodologies
Maintain oversight of risk acceptance and/or mitigating action plans relating to CCIB.
Provide reports to relevant Group and Business risk and control committees and management group on key compliance risks and issues
Understand technical aspects of systems relevant to CCIB.
Assess risks arising from products / segments / geographies / customers / transactions 
Ensure global standards are understood and implemented in locally, with any identified exceptions, or need for more/less stringent standards escalated to Regional Compliance for joint-decision making.

Governance 
Attend relevant leadership meetings and provide relevant reports to senior management and governance/risk committees.
Provide senior oversight of Country CFCR function.
In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
Periodic reporting and timely escalation of significant risks and issues arising from CFCR Monitoring and Assurance activities.
Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.

Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the CFCR function.
Lead or influence significant programmes of work in support of the CFCR initiatives and projects.
Proactively drive the development and maintenance of good relationships with internal and external business stakeholders at appropriate levels ensuring an open and cooperative environment 
Governance (Advisory)

Attend relevant leadership meetings, and provide relevant reports to senior management and governance/risk committees.
Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
Ensure appropriate product governance measures are in place so that product approval documents reflect all relevant regulatory requirements. 
Propose control effectiveness and efficiency improvements and simplifications where appropriate.
Ensure the end-to-end life cycle of audit, assurance and regulatory reviews is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.
Within the Group's Enterprise Risk Management Framework, establish and maintain appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across CCIB. 

 
Regulatory & Business Conduct 
Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the CFCR team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
CFCR Australia team
CMT Australia
Group and Regional CFCR
Regulators: APRA, ASIC, AUSTRAC and other regulatory bodies 

Other Responsibilities
Embed Here for good and Group’s brand and values in Australia; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions including Risk. 

Our Ideal Candidate 

Tertiary education or above - legal or commerce disciplines an advantage.
+10 years in the financial services industry, compliance and risk experience preferred. 
Knowledge of Australian regulatory frameworks an advantage
Right to work in Australia is a must.
Strong Experience in Compliance advisory.

Role Specific Technical Competencies
Compliance policies and standards

Compliance advisory
Compliance review and FCC assurance
Surveillance
Compliance Risk Assessment
Regulatory Liaison
Change and Project Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers